Fabulous box delivered on time and presented beautifully. Packaging ideal and all products presented well. Love the logo wax paper around the products. Great literature describing the products and how... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We've recently set up a membership group for investors, and looked for something that would act as a welcome gift to all new-joiners. It's been a great service, with good email comms whenever update... See more
Ordered a cheese meat and beer hamper for my son in laws birthday, paid for a Saturday deliver. Due to the fault of the courier & NOT the Deli Society, the parcel didnt get delivered sadly. Not only... See more
Purchased a TOMAHAWK & RED WINE Bundle for 2 as a gift. It arrived and I was dissatisfied due to a couple of reasons however I emailed the deli society and Harry responded quickly sorting out my conce... See more
Company replied
Company details
Written by the company
The Deli Society is a unique foodie community, making good food and drink accessible to everyone. Become a member to gain access to hundreds of products, direct from artisan and family-owned farmers and producers. At incredible value. If you ever need any support or have any questions at all, please get in touch at hello@thedelisociety.com and we'll always go above and beyond to make things perfect.
Contact info
Unit 11-12 Highway Business Park, Heckford Street, E1W 9HR, London, United Kingdom
- hello@thedelisociety.com
- thedelisociety.com
4.3
Excellent
184 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No booklet
No booklet. Have to scan a code which doesn’t work. No help line. Not impressed.
7 October 2022
Unprompted review
Reply from The Deli Society
Hi,
We're sorry to hear your experience regarding the booklet and the code not working. We were trialling not sending out booklets for our subscription boxes, to cut down on the amount of paper we were using. However, the feedback from our customers means we have reverted back to booklets again. Your feedback is always welcome and helps us improve as a business.
Kind regards,
Josh
Reply from The Deli Society
One of our favourites! Thank you for the review, we're glad to hear you enjoyed it.
Kind regards,
Josh
Reply from The Deli Society
Thank you for your great review. We're so glad you enjoyed it.
Many thanks,
Josh
Great gift
Great gift! Bought for my parents anniversary and went down amazing. Very high quality and reasonable price, would buy again.
2 October 2022
Reply from The Deli Society
Thank you for your kind review. We're so glad your gift went down so well.
Kind regards,
Josh
Bought two as gifts and recipients were…
Bought two as gifts and recipients were absolutely delighted. Great service
30 September 2022
Reply from The Deli Society
Thanks so much for yout review. It means so much to us and it's great to hear the recipients were delighted with their gifts!
Thanks,
Josh
New Home gift
I sent this to a friend as a ‘New Home’ gift. The ordering was easy, emails kept me informed all the way through the process and the recipient was very pleased with quality of goods supplied. It was a little bit of indulgence for them to enjoy together in their first few days!
13 September 2022
Reply from The Deli Society
Hi Kerry, thanks for such a great review. We hope your friends loved their Deli Society cheese and wine box. Thanks.
Better UX required
Would have been five but the names on the card were not transferred across so the recipient wasn’t sure who it was from
15 September 2022
Reply from The Deli Society
Thanks for the review. Gutted to miss out on that extra star :p we don't automatically copy names across just because sometimes people purchase on behalf of their company or someone else. But we appreciate the feedback nonetheless. You know where we are if you ever need more cheese and wine.
They deliver no matter what
Although delivery on a chosen date failed due to series of mistakes made by DHL and destination's consierge service, The Deli Society's support were very helpful.
They rearranged the delivery, made sure the present gets to the addressee and the package contents made my partner happily smile.
Yes, I recommend this service 👍
6 September 2022
Reply from The Deli Society
Hi Liudmila, we're pleased to hear your partner enjoyed his Deli box. Thanks for the review.
Amazingly helpful when I ran into…
Amazingly helpful when I ran into delivery problems - highly recommend.
6 September 2022
Reply from The Deli Society
Hi Polly, thanks so much for the great review. It was our pleasure, we look forward to sending you more cheese and wine in the future.
Great service came when expected
Great service came when expected. It was a present so haven't tasted it yet.
4 September 2022
Reply from The Deli Society
Hi Anne, thanks so much for your review. We're so happy you had a great experience.
The selection in this box was great!
The selection in this box was great ( it really is hard to find cheese with white wine which is what I wanted as recipient does not drink red) and they were delighted with it. However I have taken one star off as it was not delivered on time, it stated by Fri and I got a email to confirm Friday from the DHL only to get a 2nd email to say it would be delayed. Thankfully it arrived the next day, I guess it's not The Deli Society's fault but they need to look into the delivery company. Otherwise a great present
4 September 2022
Reply from The Deli Society
Hi Mandy, thanks so much for your review. We appreciate your kind words about The Deli Society. We are actually moving to DPD over the next couple of weeks, so we've taken your feedback on board and are making changes. Hopefully next time that deserves 5* ;)
Client loved their gift!
Ordered a cheese board for a client, and they absolutely loved it! I will definitely shop at The Deli Society again for any cheese-related gifts.
16 August 2022
Unprompted review
Reply from The Deli Society
Hi Lucy, we're so pleased to hear that. We look forward to supplying all your cheese-related needs!
A brilliant birthday gift
I bought this as a birthday gift and it was very well received. Box arrived in excellent condition, contents were well packed and of very high quality. A perfect gift and we can't wait for the next box.
9 August 2022
Reply from The Deli Society
Hi Christine, thank you so much. We're so happy you had a great experience.
Fantastic date night idea
Wonderful box, everything put together really well, the tasting notes was a good little intro to the items and the cheeses, chorizo & wine were exquisite! Can't wait to try the other 'themes'
6 August 2022
Reply from The Deli Society
Hi Penny, thanks for the 5* review, we're so pleased you had a great experience.
Looking for a “foodie friend” present?
Having shared an evening with one of these it was an obvious gift for a friend who’s into food, sharing it and enjoying finding out about it. A very successful present!
Delivery was perfect.
6 August 2022
Reply from The Deli Society
Thanks so much Brad, we love to hear that.
Reply from The Deli Society
Hi Jan, thanks for the 5*, we're so happy you had a great experience with The Deli Society.
Bought as a present for my son and he…
Bought as a present for my son and he absolutely loved it.
Very impressed.
5 August 2022
Reply from The Deli Society
Hi Clare, thanks so much for such a great review. We couldn't be happier that you're enjoying The Deli Society.
Friends delighted with their gift
31 July 2022
Reply from The Deli Society
Hi Audrey, thanks so much for the 5*, we're so happy your friends were happy with their gift.
Reply from The Deli Society
Hi Peter, so pleased to hear that. Thanks for the great review.
Great gift
Sent this as a present, arrived on the day planned with delivery info shared.
Recipient enjoyed this, will definitely buy again.
7 July 2022
Reply from The Deli Society
Thanks so much Julia, means a lot that you've taken the time to give us such a great review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.