The Dog Mix Reviews 167

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I recently ordered from The Dog Mix and overall had a positive experience. The ordering process was smooth, and the content of the package was delightful. The team was very accommodating, even retroac... See more

Rated 5 out of 5 stars

Great customer service and fab items. Personalised gift box was a lovely touch too and everyone, both human and canine were thrilled. Everything was suitably packaged and arrived in perfect condition... See more

Company replied

Rated 5 out of 5 stars

Amazing gift... right down to the beautiful packaging! Also received a follow up curtesy email from Katie herself, to see how Lola liked her present. This made my purchase feel so personal and importa... See more

Company replied

Rated 5 out of 5 stars

Company should be called Perfect4 Paws. Perfect service brought puppy box as a gift for family. They were so pleased and thrilled so was puppy too. Presentation of personalised box was won... See more

Company replied

Company details

  1. Animal feed shop

Written by the company

Hello! We are a small family run business starting out in Sheffield-South Yorkshire, close to the beautiful Peak District. We both have a great love for Dog’s and Cats, which is why we created The Dog Mix. Pets are very special and a big part of a lot of family’s lives, they bring so much love and happiness. Pet’s deserve to be spoilt and at The Dog Mix, we are here to help you do exactly that. From Birthdays, Gotcha days, Christmas or just some tasty goodies. We have treats, toys and hampers to suit any occasion. We strive in offering Natural treats that are nothing but healthy and tasty, non of the bad stuff, well most of the time! Our toys are eco-friendly and made from biodegradable materials. We care about the environment as much as we do pets. We are always here and happy to help you find the pawfect gift to spoil your four-legged friends.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

167 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I recently ordered from The Dog Mix and…

I recently ordered from The Dog Mix and overall had a positive experience. The ordering process was smooth, and the content of the package was delightful. The team was very accommodating, even retroactively applying a discount I had forgotten to use. My friends and puppy enjoyed the birthday gifts, although the cake was unfortunately too hard for him to eat right away. Despite that, he's been gradually nibbling at it. It's my second time purchasing with them, and they consistently deliver excellent goods and service. The products are of great quality, well-packaged, and arrived quickly. I would recommend The Dog Mix for great customer service and value for money.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Ordering and content was good

Ordering was good. Content was good. They were so nice as to read my email that I forgot to apply the discount and they applied it for me after.

All my friends and puppy liked the birthday gifts.

Only the cake was rock solid hard so he couldn’t eat it on his birthday 😞 but he’s been biting away at it slowly

Thank you

20 November 2021
Rated 5 out of 5 stars

Amazing

Amazing! Lovely to have such a personal touch - a great way to welcome a new fur baby to the family

13 November 2021
Rated 5 out of 5 stars

A lovely gift box.

A lovely gift box full of lovely things…all except the popcorn! 🤢 Apparently it smelt vile and neither ‘Nigel’ the recipient or ‘Molly’ his sister would touch it…..Binned!

28 August 2021
Rated 5 out of 5 stars

Wonderful gifts for pets

This is Cookies second box, first was a get well soon gift from a friend and this was for her birthday. Beautifully wrapped and just a very special treat for a very special girl. Will definitely use again, maybe for my bunnies next time

15 August 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look