thedoodlebrush.com Reviews 

150
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the grooming tools lightweight and exceptionally effective at removing tangles and mats from thick coats without causing any discomfort. Pet owners appreciate how much easier daily maintenance has become, noting that their dogs tolerate these tools much better than traditional alternatives. Some reviewers were not happy with certain aspects, mentioning that specific brushes might feel too small or less effective for dealing with stubborn mats. A few people also noted that certain models may not suit smaller dogs or that some pets simply did not enjoy the experience.

What people talk about most

Product

Customers consistently note positive experiences with product, finding the brushes to be of great quality and... See more

Quality

Customers had great satisfaction with the overall quality, noting that the brushes work wonderfully to easily... See more

User experience

Consumers find user experience to be exceptionally satisfying, noting that the brushes make grooming... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The brush easily and without struggle removes tangles and knots without causing pain. It's lightweight, easy to use, and the shape makes it easy to navigate the body contours. I can take advantage of... See more

Rated 5 out of 5 stars

The extra long slicker brush is brilliant and makes light work of tangles and small matts when used regularly, and our 4 month old Cavapoo quite enjoys it as a tummy massage! She was less keen on the... See more

Rated 5 out of 5 stars

Bought this long pinned slicker brush for our Cockerpoo - excellent product, used it as soon as it arrived. Thoroughly brushed out the tangles and removed the dead fur but, seemed to cause less distre... See more

Rated 5 out of 5 stars

Works exactly as advertised. This is much easier than my previous, fancy, expensive brush. I don't have to do "line brushing," which makes it much quicker. I like the 2 different sizes of brushes for... See more


Company details

  1. #87 of 162 best companies in Pet Care Store

Written by the company

We make the ultimate grooming brush for Labradoodles and other Poodle-crosses.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

150 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(150)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Request remains unanswered

Wrote numerous times to obtain a return authorization and address but never got a response

19 July 2024
thedoodlebrush.com logo

Reply from thedoodlebrush.com

Hello Luc,

I am sorry to hear this. I have been unable to locate any communication from you requesting to return your order. Please can you email hello@thedoodlebrush.com from the email address that you placed the order with, and ideally quoting the order number? I would love to get this resolved for you.

Best wishes,

Alastair
Founder

Rated 1 out of 5 stars

The brush never arrived and customer…

The brush never arrived and customer support doesn’t reply back to emails.

6 June 2024
thedoodlebrush.com logo

Reply from thedoodlebrush.com

Hello, I have investigated the status of your order. It has been dispatched and we have responded to all the communication we have received from you. Today, I re-sent the tracking reference to you by email, which I hope is helpful.

Rated 1 out of 5 stars

Late deliverey

Late deliverey. And did not get all I ordered.

23 February 2024
thedoodlebrush.com logo

Reply from thedoodlebrush.com

Hello, I looked into this for you and can confirm that you were refunded for the item that was out of stock at the time of dispatch. Apologies for the inconvenience.

Rated 5 out of 5 stars

Absolutely perfect brush for my doodle

Absolutely perfect brush for my doodle. I was hesitant to buy because of how expensive it is and I worried it would be a scam, but genuinely I'm amazed with this. My dog doesn't squirm during brushing anymore and it doesn't hurt, plus she looks better than she did with any other brush I've had. Thanks so much :o)

10 February 2024
Rated 5 out of 5 stars

slicker brush

I have toy poodles and one has a very soft coat. This brush is better for her coat than her sister who has the typical more wirey coat. It cuts through any mats faster and with less pulling than my old slicker brush. She also doesn't seem to mind being brushed with it.

29 March 2024
Rated 3 out of 5 stars

Good idea

Great idea having a brush for doodle types but my dog still not liking it. I find the ends very sharp and if not brushing correctly the dig in. Only manage ears and tail with the small brush. Find the combvery handy but have to brush the rest of him with old brush. Doesn't help that he hates grooming and I have to muzzle him. Good job he goes to professionals too but he still hates that.

9 January 2024
Rated 5 out of 5 stars

Love the brush!!

Love the brush for our new pup! We ordered the small for now and larger for when she gets bigger (which won’t be too much longer now!) Highly recommend!

31 December 2023
Rated 1 out of 5 stars

Order 2 weeks ago no sign of any brush…

Order 2 weeks ago no sign of any brush wish I had checked this before I ordered looks like I am out of pocket lesson learned

1 March 2024
Unprompted review
thedoodlebrush.com logo

Reply from thedoodlebrush.com

Hello Sandy, I am sorry that you order has not arrived yet. Have you contacted us at hello@thedoodlebrush.com? We would like to resolve this for you as soon as possible!

Rated 1 out of 5 stars

Paid for order but no brush

Paid for order, but no brush. Sent several e-mails to the company without any answer.

19 December 2023
thedoodlebrush.com logo

Reply from thedoodlebrush.com

Hello, please accept our sincere apologies. Your Trustpilot review, along with a couple of others, has alerted us to a technical issue with our emails and website contact form submissions. That issue has been resolved this morning, we now have your email in our inbox and will be responding today.

Rated 1 out of 5 stars

Ordered this product over a week ago…

Ordered this product over a week ago and still waiting for it, no communication on shipping update , e-mailed company still waiting for a response, am I ever going to receive it or am i £50 out of pocket

22 February 2024
Unprompted review
thedoodlebrush.com logo

Reply from thedoodlebrush.com

Hello, please accept our sincere apologies. Your Trustpilot review, along with a couple of others, has alerted us to a technical issue with our emails and website contact form submissions. That issue has been resolved this morning, we now have your email in our inbox and will be responding today.

Rated 1 out of 5 stars

I ordered this over a week ago and…

I ordered this over a week ago and despite sending emails I have received no response. They have no phone number to contact them. Very disappointed in their service and wish a refund

20 February 2024
Unprompted review
thedoodlebrush.com logo

Reply from thedoodlebrush.com

Hello, please accept our sincere apologies. Your Trustpilot review, along with a couple of others, has alerted us to a technical issue with our emails and website contact form submissions. That issue has been resolved this morning and we will be responding to all unanswered enquiries today. If you do not hear from us today, please re-send your email to hello@thedoodlebrush.com or service@thedoodlebrush.com

Rated 5 out of 5 stars

Better than any other

This brush makes grooming my Cavapoo a little easier although she still isn’t keen! I bought the narrow one so that brushing her cheeks and head is easier. It does work but the price is very high. Unfortunately I had already tried several brushes before this one - and this one is all I need!!

24 November 2023

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