Thedreamglam Reviews 186

Imani has helped me with my issue with the membership. More than I expected

Great experience!!!

Support was easy to reach and made every effort to resolve any inconveniences.

This is an absolute scam. They took money out of my account, and I don't even recognise this website. They took money out of my account not only once but multiple times. It's horrible, not only do they have a dodgy website, but they also have horrible customer service. I did not consent to any of these transactions.

I made a mistake and Doris help me a lot to solve the problem

This is totally a scam !!!!!!!!!! Stay away they will take your money without even your consent. Totally a fraud!

I am very satisfied.
Issue was handled in a very professional manner.

There was an issue with how my account was set up but customer service has been very helpful and swift in dealing with the issue.

I had been driven to your services by misunderstanding, and explained what happened to me to your support, Jamal #19.
He took care of me, and managed to make our situation clear. I have been very satisfied of his way to resolve our problem, and thank him sincerely.

I wouldn’t say that I don’t like this kind of product but id like to cancel my membership it’s because it’s not necessary for myself, in my case I don’t have enough or budget to purchase this product that very expensive for me. that my salary is good enough for the 3meal a day,.

Customer service make my experience great and smooth.
'Edith' make my customer service experience so much smooth.

I just want to share my experience,when i see this online there's more product than others and you have more choices to enhance your dream you want.Also i want to thanks"ELSA" for clear, fast and friendly response of my inquiry.

KEEP AWAY - they deduct money without your approval and do not refund...

Horrendous company. Take money out your account without any consent. When questioned got told this was not possible as they ask for highly sensitive information. I asked what this was and they said name and email address. Anyone on the internet can get this information. Requested multiple times for refund to be told to email the supervisor, which was clearly just to get rid of me. Multiple emails sent over time all which get the same response ‘how would you rate our customer service’ well seeing as I haven’t had any then I would rate it really bad. Please avoid this company, their customer service is shocking and only care about taking money from people

Edit - now being sent emails asking to take my review down and if I do they will send me a refund. Please stay away!

I requested to be removed from membership and the team reached out in a swift time frame and esured they acknowledged my request.

Supervisors are quick to respond to any problems

I have no experinca