The Drop Shop Canada Reviews 

133
TrustScore 2 out of 5

1.8

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Rated 3 out of 5 stars

Most of the parts I wanted weren’t in stock, and a few weeks out.

Company replied

Rated 1 out of 5 stars

After waiting for a package for nearly a month for which I spent over $200 I still haven't received anything and it seems they shipped it to another address. There's absolutely no excuse for such poo... See more

Company replied

Company details

  1. Auto parts shop
  2. Car accessories shop

Information provided by various external sources

We have all the parts in stock to lower your Chevy Silverado, Dodge Ram, Ford F150 or GMC Sierra. We also stock lowering kits for other trucks and ship from Canada. We are your Canadian source for everything in truck lowering. We stock BellTech, McGaughys and DJM lowering suspension parts and kits. And if we don't stock it we do frequent orders to get you the parts you need in a quick time frame at reasonable prices. We have been lowering trucks for over 30 years and can answer any questions you have about lowering your truck.


Contact info

1.8

Poor

TrustScore 2 out of 5

133 reviews

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1.8

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(133)

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Rated 5 out of 5 stars

Awesome experience

Awesome experience, great to deal with on the phone. Everything showed up well before due date. I would most definitely order again. Thank you.

3 January 2021
Rated 2 out of 5 stars
The Drop Shop Canada logo

Reply from The Drop Shop Canada

Hi Jeff, you are correct. Parts that are marked as "Special order, 2 to 4 weeks delivery" are not next day delivery. The spindles you ordered were marked as special order. It looks like they were just over the 4 weeks but with Covid-19 we have seen some delivery delays as the couriers are all running behind. Sometimes even parts marked as "Normally ships within 48 hours" aren't delivered the next day. Delivery times are listed on our checkout page. Not sure why you would give us a 2 star rating for something clearly stated on our website but thanks for the review any way.

Rated 4 out of 5 stars

Excellent Customer service from the Drop Shop, Loomis..... well

Excellent Customer service. Although Shipping was not in the Vendors control it was the only disappointment. My kit came it two separate packages. Shipping was done through Loomis. I received the first of two packages (which clearly state 1 of 2 and 2 of 2) but only received notification that the second package was "out for delivery". I contacted the Loomis Customer Service department and the Lady took my information and phone number so the she could let me know what happened...... I'm still waiting for her to return my call!
The next day I found the phone number for the local Loomis depot and called them myself. They found my package sitting on their dock. They immediately loaded up my package and delivered it promptly.
The kit was easy to install and looks awesome. I was happy with everything but the shipping experience.

14 October 2020
Rated 5 out of 5 stars

Great product!

Great product! Arrived on time. Was easy to install for the mechanically minded. My truck rides much better, looks great and is more practical as it’s easier to get stuff in and out of the bed without sacrificing too much ground clearance, just like when trucks were originally produced.

13 October 2020
Rated 5 out of 5 stars

Perfect place to deal with!

Perfect place to deal with. Easy to make payment and shipped out immediately. It took me longer to decide my ride height I wanted than it took to receive the parts.

27 August 2020
Unprompted review

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