The Dua Brand Reviews 761

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 404 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the fragrances are long-lasting and often replicate original scents very closely, sometimes even surpassing them in performance. Many appreciate the affordable prices, which allow them to experience luxury scents without a high cost. The delivery service is frequently described as fast and efficient, with items arriving well-packaged and often ahead of schedule. However, some people were dissatisfied with their orders, mentioning that certain fragrances did not smell as expected or were not similar to the original scents they aimed to replicate. A few customers also experienced issues with damaged bottles or incorrect items being sent. Additionally, some reviewers noted that processing and shipping times have become slow recently, and a minority expressed concerns about the company's return policy for faulty or incorrect products.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the high quality and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the high quality and longevity of... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Price

Reviewers mention positive feedback about price. Many customers appreciate the affordable prices, stating... See more

Order

Consumers have ambiguous experiences with their orders. While some reviewers report quick processing and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

These guys have mastered the art of replication! I only use my signature scent that normally costs $170, got it for just $100 here and it smells identical. My only reason for giving 4 stars is because... See more

Rated 5 out of 5 stars

I like being able to get the extrait edition of an EDT I really love, like Burberry London. Dua offers a great way to experiences excessively expensive or elusive fragrances without breaking the b... See more

Rated 5 out of 5 stars

Great experience with Dua Brand purchases. This review comes after my 3rd purchase with Dua Brand. Everyone loves high end perfume but not the price! Dua Brand perfumes bring both the luxury experien... See more

Rated 5 out of 5 stars

I made two orders for Dua Lux 100ml bottles during Christmas sales and only took 2-3 days to process before sent to Fedex. Overall, they took only a week to arrive to Australia, faster than local A... See more


Company details

  1. Perfume store

Written by the company

DUA Fragrances hand crafts premium perfumes, colognes, and fragrances in Los Angeles. Our exquisite collection is perfect for anyone who loves luxury and wants to feel unique without spending a fortune.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

761 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Long lasting

This is very good at projecting and lasts all day. Perfect EDP alternative to the SDJ body mist.

7 October 2025
Rated 5 out of 5 stars

Exceeded My Expectations!

The fragrance is amazing. The price is right. Exceeding my expectations in the scent but it’s SPOT ON. Only wished the longevity was better. Compliments from men, women, and children. DUA is a solid house!!

8 October 2025
Rated 5 out of 5 stars

Dua does it best!

The order of fragrances came safely packaged, arrived 2 days before expected. The quality is always outstanding and this was no exception. The bottle caps are a little bit loose but I don't pick my bottles up by their caps so it's not an issue for me. Great company engagement and customer service.

15 October 2025
Rated 5 out of 5 stars

I really love you guys

I really love you guys! My only feed back would be I wish I could get some perfumes in a bigger size. But 1000/10! I order at least 2 bottles of perfume every week.

14 October 2025
Rated 1 out of 5 stars

One perfume arrived damaged with an…

One perfume arrived damaged with an unusable and severely bent deformed atomizer. I’m still waiting for a response, while I have a product I paid for, they sent out and I can’t use. I sent pictures of the unusable atomizer. I like their products and have made several prior purchases and this is the first issue. I’m so disappointed in their customer service, they should just send out a replacement atomizer

14 October 2025
Rated 5 out of 5 stars

I am pleased with the experience

I am pleased with the experience, and most importantly, the product! The process to order was easy and there was adequate information given regarding shipping and delivery. For the price, the product can’t be beat. Most smelled just like the way more expensive versions. I will be a life-long customer!

14 October 2025
Rated 5 out of 5 stars

My first Dua Order

Fast shipping and packaged well. Loved the fragrance I purchased, it was an original Dua scent. Already planning my next order.

30 September 2025
Rated 5 out of 5 stars

Angel's Dust is a dead ringer for BTSO…

Angel's Dust is a dead ringer for BTSO Angel's Powder. Smells so good and has decent longevity. The price point is great (esp. on sale) and the delivery was quick. I just wish this came in a larger size as I love to spritz this everywhere.

14 October 2025

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