The Dua Brand Reviews 761

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 404 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the fragrances are long-lasting and often replicate original scents very closely, sometimes even surpassing them in performance. Many appreciate the affordable prices, which allow them to experience luxury scents without a high cost. The delivery service is frequently described as fast and efficient, with items arriving well-packaged and often ahead of schedule. However, some people were dissatisfied with their orders, mentioning that certain fragrances did not smell as expected or were not similar to the original scents they aimed to replicate. A few customers also experienced issues with damaged bottles or incorrect items being sent. Additionally, some reviewers noted that processing and shipping times have become slow recently, and a minority expressed concerns about the company's return policy for faulty or incorrect products.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the high quality and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the high quality and longevity of... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Price

Reviewers mention positive feedback about price. Many customers appreciate the affordable prices, stating... See more

Order

Consumers have ambiguous experiences with their orders. While some reviewers report quick processing and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

These guys have mastered the art of replication! I only use my signature scent that normally costs $170, got it for just $100 here and it smells identical. My only reason for giving 4 stars is because... See more

Rated 5 out of 5 stars

I like being able to get the extrait edition of an EDT I really love, like Burberry London. Dua offers a great way to experiences excessively expensive or elusive fragrances without breaking the b... See more

Rated 5 out of 5 stars

Great experience with Dua Brand purchases. This review comes after my 3rd purchase with Dua Brand. Everyone loves high end perfume but not the price! Dua Brand perfumes bring both the luxury experien... See more

Rated 5 out of 5 stars

I made two orders for Dua Lux 100ml bottles during Christmas sales and only took 2-3 days to process before sent to Fedex. Overall, they took only a week to arrive to Australia, faster than local A... See more


Company details

  1. Perfume store

Written by the company

DUA Fragrances hand crafts premium perfumes, colognes, and fragrances in Los Angeles. Our exquisite collection is perfect for anyone who loves luxury and wants to feel unique without spending a fortune.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

761 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Dua Brand

First of all, I wanted to say I really appreciate the special thing they included and the note they gave me. They are very kind and generous. They have the best quality, best service, and best prices. You won't be disappointed.

19 October 2025
Rated 5 out of 5 stars

Best customer service ever!

In my 47 years on this earth I have never had an experience quite like this. Dua handled the recent error with Soaring Through Vanilla Skyline proactively and with extreme transparency. I have never seen anything quite like it and I have told so many people about this brand and their trustworthiness. Excellent way to do business. Not to mention all their inspired by fragrances are pretty much spot on and I have several original Dua Brand fragrances that I love just as much. Keep doing what you do!

13 October 2025
Rated 5 out of 5 stars

Divine

So happy to have found this classic sent resurrected to life. Dua did a fantastic job! It smells amazing and performs better than the original.

20 October 2025
Rated 5 out of 5 stars

Great

Ordering was easy. Delivery was quick. Products are awesome.

13 October 2025
Rated 5 out of 5 stars

Product I ordered came highly…

Product I ordered came highly recommended. The scent is intoxicating. I love it. Quick shipping and upon ordering I entered the wrong shipping address, they got back to me immediately and fixed the issue. I will order again. Thank you

20 October 2025
Rated 5 out of 5 stars

My first time buying from Dua

My first time buying from Dua, and they were a blind buy. I am so impressed! The quality, the scent profile is spot on, the packaging is luxe, I am super excited to make my next purchase, on payday!!

20 October 2025

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