Theelectronicshub Reviews 

Great Customer Service! Jessica was so helpful with the resolution of my issue! Quick response time despite it being over the holidays. The problem was not with the company or product rather it was the delivery service.

I ordered an electronic toothbrush and was initially impressed by how responsive their support (specifically "Jessica") was when I needed to change order details. However, as soon as a real problem arose, they went completely silent.

Six business days after purchase, I received a "Delivered" notification. I always have packages sent to my workplace mailroom, and they have confirmed that no such delivery was ever made. I have emailed support at theelectronicshub.com multiple times over several days to report this, and they have stopped replying entirely.

Major Red Flags:

They are responsive until they have your money and a fake tracking status.

No UK phone number or physical address provided.

I am now initiating a chargeback with my bank. Do not trust this site.

Order # US-18648

### Update ###
A few days later Jessica replied saying that my emails ended up in her spam folder, said that my delivery was lost, and refunded my purchase.

I was extremely pleased with the customer service department. They went above and beyond my expectations. I wouldn’t hesitate to buy from them in the future.

Jessica went above and beyond. Thank you.

I cannot give review of product (present) but delivery well outside expected 3-5 days ordered 21 November arriving 2/3 December when ordering allow plenty of time

Do not buy from the electronic hub you will not receive the order I ordered on the 12th October told uk delivery 2 to 5 days was not told they have tried goods came from china it’s now the 28th October still have not received an order on the tracking it’s says unable to deliver no one there to receive or wrong address given this is not true the delivery address is a place of work and the correct address was given emailed company to ask for refund told it was in transit and be delivered 2 to 5 days it was not delivered emailed them again still not heard anything back DO NOT USE THIS COMPANY

Excellent service 👏

Product doesn’t work, only one of the heads cut, the other 2 don’t cut,tried using the spare I had and still no joy

I ordered an electric toothbrush on 8 August from an ad on Facebook with the promise of 2 - 5 day delivery....I was hoping for the toothbrush before I went away for a couple of weeks. It did not arrive before I went away...and has still not arrived now on 2 September. I sent an email on Thursday 26 August 2025 at 14:00 and received a reply at 20:53 that they would look into it. On Friday 29th when I replied 'thank you', they came back with 'the toothbrush had been dispatched on the 18th Aug and the team would be contacted to supply and update. Monday 1 Sept, I had received no word from them, so I emailed requesting an update. Nothing. On Tuesday 2 Sept I downloaded Shop App in order to track the parcel. It has not been dispatched. By 5pm I still had no response. Having read the reviews and the refund policy, I have now requested a full refund. I will be deleting the Shop App and never responding to a Facebook ad again.

The salesman did tell me the installer would prep the install for the regulator, but he said he could not. But I got it done.

I ordered an electric toothbrush as a gift. The order stated 2-5 day delivery to the UK. Nine days later, and it's still in transit. I've seen so many 1-star reviews for this company and feel I've dropped the ball on this one. Time will tell. Please don't advertise 2-5 days free shipping, if this isn't the case!

When customers order and pay for items, theirs no need to keep sending emails,(your parcel has been dispatched)when you receive these emails every day and no parcel,you have to say this is a scam, when you only need a message saying your parcel is out for delivery

Fast delivery and well-packed. The Precision Pro Trimmer feels sturdy, easy to handle, and gives a clean, precise trim every time. Battery lasts ages. Really happy with both the product and the service.

I ordered more than a month ago, and haven't received my shaver and extra head. I am in almost daily contact with the company, and am starting to think they have simply stolen my money.
After this appeared, the company refunded my money.

I just want people to beware that someone in the Philippines is using this company as a front for Apple Cash scams.

The service i have received from this company is unacceptable when buying my item i was told item was bought and delivered from the UK then I get tracking from China 2-5 day delivery is now getting to 11 day's item still not here

I ordered a shaver over a week ago and it said 2 to 5 working days .
By tracking it today it's still in China, I have emailed and sent them a message asking when I will receive it, BUT with no reply as of yet.
Not knowing now if this is a scam, I will wait and see.