Banner for The Experience Golf

The Experience Golf Reviews 194

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service and professionalism, highlighting their attentiveness and ability to make every interaction pleasant. People frequently mention the seamless organization of holidays, with all details meticulously handled, contributing to a stress-free and enjoyable user experience. The locations and golf courses provided are also highly appreciated. However, some customers were dissatisfied with minor issues, such as a perceived lack of organization for specific groups or a hotel staff being unfriendly. A few people also felt that the service was not up to expected standards in isolated instances, and one customer noted an unexpected charge for an additional transfer.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the staff's kindness,... See more

Service

Clients share positive opinions on service, consistently praising the exceptional organization and attention... See more

Holidays

Users describe positive interactions with holidays, consistently reporting exceptional and memorable trips.... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently report being treated... See more

Location

Reviewers express high satisfaction with the locations provided. Customers were delighted to be reacquainted... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Neil was our host and provided our mixed group of ten people a smooth seamless daily service accompanied by quintessential Scottish charm. Club transfers from buses to tees and storage was standard wh... See more

Company replied

Rated 5 out of 5 stars

All the courses booked were excellent, tee times correct, caddies ready and good, no snafus. Lunch provided was great with adequate limit for food. Old Course hotel was an excellent choice, great room... See more

Company replied

Rated 5 out of 5 stars

The very pleasant leadership and organizational skill of Deborah and Steve was amazing. Things operated like clockwork even though there were 40 "guests" to coordinate. Nothing to criticize but mayb... See more

Company replied

Rated 5 out of 5 stars

I've been on numerous golf trips over the years, but none were better than the one hosted by Experience Golf at St. Andrews. Not only was the golf great (including rounds at the Old Course, New Cours... See more

Company replied


Company details

  1. #48 of 149 best companies in Tour operator
  2. #2 of 2 best companies in Golf course

Written by the company

The Experience Golf guarantees tee times with luxury, fully managed tour programs across some of the most iconic and beloved golf courses in Scotland, Ireland and England, including St Andrews legendary Old Course. The Experience Golf is a long standing Authorised Provider of Old Course Tee Times by the St Andrews Links Trust. The Experience Golf has an established partnership with St Andrews Links Trust dating back to 1995. Since we first started, we have helped thousands of golfers to create their own memories at the Home of Golf through our luxury golf vacation packages. Within our partnership, The Experience Golf has been appointed an Authorised Provider of Old Course Tee Times by the St Andrews Links Trust. This means we are one of the very few suppliers who are able to provide guaranteed tee times for the Old Course.


Contact info

4.9

Excellent

TrustScore 5 out of 5

194 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had an excelente trip

We had an excelente trip

2 June 2025
The Experience Golf logo

Reply from The Experience Golf

Thank you for taking the time to review your recent experience with us, Jorge! We loved having you and hope to welcome you back again in the future.

Rated 4 out of 5 stars

Well Done!

The experience was fantastic. The only challenge was the Kingsmills hotel staff was very unfriendly and unorganized. Service was not up to the standards expected. All other accommodations were fabulous. The Old Course Hotel and their staff were incredible.

Our drivers, Mike and Neil were both amazing.

Thank you!

22 May 2025
The Experience Golf logo

Reply from The Experience Golf

Thanks for taking the time to review your experience, WJ! We have taken feedback on board for Kingsmills and we're glad to hear the rest of your trip lived up to expectations.

Rated 5 out of 5 stars

Everything was great

Everything was great, just at the beggining the comunicación was a bit slow but when the trip was getting closer everything was perfect and you guys adapted to our changes.
Thanks

10 June 2025
The Experience Golf logo

Reply from The Experience Golf

Thank you for taking the time to review your recent experience with us, Javier! We loved having you and we hope to and we will take your feedback onboard.

Rated 5 out of 5 stars

The Team that led and managed our group…

The Team that led and managed our group was very professional, friendly and considerate. Having all of the logistics professionally managed and communicated made for an enjoyable trip and experience

25 May 2025
The Experience Golf logo

Reply from The Experience Golf

Thank you for your kind words Patrick, we're glad to hear you trip was 5 stars! We hope to see you on the fairways again soon.

Rated 5 out of 5 stars

Extremely satisfied customer

Everyone on the team was extremely responsive, helpful and resourceful. We partnered together to select the golf courses, hotels and restaurants, and they made excellent suggestions/responses to my various questions. I highly recommend them. A first-rate operation.

3 May 2025
The Experience Golf logo

Reply from The Experience Golf

Thank you for taking the time to review your recent experience with us, Bill! We loved having you and hope to welcome you back again in the future.

Rated 5 out of 5 stars

Everyone was so friendly and focused on…

Everyone was so friendly and focused on our group having a great time. Everything was on time, first class and very accommodating.
We could not have had a better experience.

Highly recommend to anyone looking for a great Scotland golf experience!

5 June 2025
Unprompted review
The Experience Golf logo

Reply from The Experience Golf

This is great to hear Steve, thank you for taking the time to review your experience with us. We loved having you - we hope to see you again soon!

Rated 5 out of 5 stars

Exceeded expectations

Exceeded expectations! Everything was first class including the drivers, lodging, restaurants and, especially, the golf courses. All four of us agree that it was a once in a lifetime trip.

2 June 2025
The Experience Golf logo

Reply from The Experience Golf

We're thrilled to hear you recent experience with us exceed expectations, Brian! We hope to see you out on the courses again in the future.

Rated 5 out of 5 stars

Perfect way to celebrate my 50th

We knew we were paying a premium, but the "experience" was top notch in every way between the golf, accommodations, food, and transportation. Could not have asked for more to celebrate my 50th.

1 June 2025
The Experience Golf logo

Reply from The Experience Golf

Wow, what a lovely way to celebrate this milestone, Justo! We're so glad you had a brilliant time. Please join us again soon!

Rated 5 out of 5 stars

The Experince Golf trip to St. andrews

Subject: Exceptional Experience with Saint Andrew and The Experience Golf

My trip to Saint Andrew was everything I thought it would be, but what I didn't expect was the exceptional service that "the experience" provided. It was VIP all the way! The staff was unbelievable, and the experiences at every club were top-notch. They treated us like celebrities, and everything about the trip was amazing. I wouldn't hesitate to book another experience with you. The experience made this trip even better than I thought it would be. A+

Thank you so much.

Best Regards,
[Your Name]

25 May 2025
The Experience Golf logo

Reply from The Experience Golf

Jean and Brian, we thoroughly enjoyed hosting you in St Andrews! Thank you for leaving such a lovely review of your experience. We hope to see you again in the future.

Rated 5 out of 5 stars

All the courses booked were excellent

All the courses booked were excellent, tee times correct, caddies ready and good, no snafus. Lunch provided was great with adequate limit for food. Old Course hotel was an excellent choice, great rooms, breakfast was outstanding and the dining room has an amazing view of the Old Course. Our limo driver, Norm, was fantastic, always on time, friendly, cordial and a wealth of knowledge about the courses and the country. Overall an excellent “experience “ and we would use your services again without hesitation.

2 June 2025
The Experience Golf logo

Reply from The Experience Golf

Thank you for taking the time to review your recent experience Jeffrey, we hope to see you again on the fairways in the future!

Rated 5 out of 5 stars

Everything was great

Everything was great, including the at site drivers that took us along

2 June 2025
The Experience Golf logo

Reply from The Experience Golf

Thank you for taking the time to review your recent trip with us, Jorge! We hope to welcome you back to the fairways in the near future.

Rated 5 out of 5 stars

A great trip

A great trip. We were well taken care of from the moment we arrived until we left. Everything was top notch. Great golf and great food. accommodations were fantastic. A trip I will always cherish and remember.

3 June 2025
The Experience Golf logo

Reply from The Experience Golf

Thank you Daniel - such lovely words to read! We are so glad you had a great trip. Should we have the pleasure of welcoming you back, please think of us!

Rated 4 out of 5 stars

Great job on all levels

Great job on all levels. Knowledgeable and friendly drivers

2 June 2025
The Experience Golf logo

Reply from The Experience Golf

Thank you for your kind words Ted, we are so glad you enjoyed your trip. We hope to welcome you on one of ours tours again soon!

Rated 5 out of 5 stars

We loved our St Andrew’s experience

My husband and I thoroughly enjoyed our experience. We felt so special and honored and that was due to your respect and desire to make our time special. We felt very comfortable asking questions and greatly appreciated the care that was shown in making some changes for us. You continuously went above and beyond to make everyone feel like we were all friends.
As a non golfer the activities were fun and educational and allowed for some relaxing as well, such as leisurely lunches, tailored shopping and continuously answering our questions. There was such attention to detail throughout the week and Deb always seemed to be aware of all that been going on!
If there was anything to improve it would be the timing of the non golfer excursion and the golf tee times. Because they started at different times we didn’t have much time together during the week.

11 May 2025
The Experience Golf logo

Reply from The Experience Golf

Thank you for your kind words Susan! We are so glad you had a throughly enjoyable trip. We will pass on your words to Deb, and really value your feedback on timings. Please come back and visit us again in the future.

Rated 5 out of 5 stars

Amazing experience

This experience was amazing, the organization outstanding, accommodations first rate, but what made this entire experience even better was Deb and her team!

11 May 2025
The Experience Golf logo

Reply from The Experience Golf

Thank you for leaving such a lovely review of your experience, Gordon! We will pass on your words to Deb and the team too. We hope to see you again soon!

Rated 5 out of 5 stars

Everything was perfectly timed out

Everything was perfectly timed out. The drivers were great. Accommodations were first class as well as the hotel staff.

17 May 2025
The Experience Golf logo

Reply from The Experience Golf

Thank you for your kind words, Stanley! We are thrilled to hear that you had a great experience with us. We hope to see you again soon.

Rated 5 out of 5 stars

Everything was exceptional

Everything was exceptional. From the timeliness and friendliness of the drivers who transported us to the accommodations at the hotel. We had a smooth trip and enjoyed St Andrews knowing everything was handled and we could just relax and enjoy.

16 May 2025
The Experience Golf logo

Reply from The Experience Golf

Thank you for taking the time to review your recent trip with us, Deanne! We're so glad to hear you had a great experience. Come back soon!

Rated 5 out of 5 stars

The service from the beginning was…

The service from the beginning was amazing and the attention to detail by the staff drivers and their friendliness made the trip enjoyable

18 April 2025
The Experience Golf logo

Reply from The Experience Golf

Thank you for your kind words Jimmy, we are so glad you enjoyed your trip. We hope to welcome you on one of ours tours again soon!

Rated 5 out of 5 stars

The entire crew were very attentive

The entire crew were very attentive...made sure we were informed and on time in a most pleasant manner.

It's a great team

18 May 2025
The Experience Golf logo

Reply from The Experience Golf

Thank you, Dot, for sharing such kind words about our team! I will be sure to pass this on; we hope to see you again soon.

Rated 5 out of 5 stars

An amazing company and experience

An amazing company and experience. First class!!

19 May 2025
The Experience Golf logo

Reply from The Experience Golf

This is lovely to hear Jeff, we are so glad your experience with us was nothing short of 5 stars! We hope you and the FSGA team will return again soon.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look