Next day delivery with Royal Mail, and the expiry date on the masks was 1 year from purchase, which feels reasonable. Though I was disappointed at the number of out of stock products on the website th... See more
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Easy internet navigation and payment. Kept updated with delivery date and time. Very fast delivery. Good quality product which fits well.
The customer service is exceptional. Quick postage and any problems are dealt with promptly. The quality of the face masks are good and the price is very competitive.
Everything made so easy. Clarity of the web site: easy to order & pay : almost an instant acknowlement with tracking link. Tracking link supplied didn't work for me but notified company and withi... See more
Company details
- Protective clothing supplier
- also in
- Dental Supply Shop
- Medical Equipment Supplier
- Safety and work wear
- Safety equipment supplier
Written by the company
We are an mutli-award winning supplier of Personal Protective Equipment (PPE), we specialise in Face Masks, Replacement Filters, Gloves, Coveralls and Covid Tests. As the home of Respiratory Protective Equipment (RPE) equipment, we specialise in supplying FFP3 masks, FFP2 masks, Type IIR Surgical Masks, Half & Full Face Masks, replacement filters and face shields. We also are one of the only suppliers offering FFP3 and FFP2 children’s masks. We carry a full range of reusable and disposable masks from the top brands such as 3M, Moldex, JSP, GVS, Alpha Solway, Omnitex, Rosimask, Handanhy and Honeywell. We supply the general public, dentists, care homes, construction sites, police forces, private hospitals and the NHS.
Contact info
Unit A 1-4, BA4 5BY, SHEPTON MALLET, United Kingdom
- 01749 938160
- info@thefacemaskstore.co.uk
- thefacemaskstore.co.uk
4.6
Excellent
846 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
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Great experience from placing my order to delivery.
My experience was great from placing my order to delivery.
Tracking experience was fantastic and my delivery arrived safely and securely packed.
19 August 2023
Prompt on time delivery as ordered.
19 August 2023
Great Product at great prices
Great Product at great prices. Also super fast delivery as always.
17 August 2023
First class makes and service everytime.
Been buying our face masks from you since covid. Always quality masks at a good price. We trust your face mask makes to keep us protected. Easy to use website and immediate delivery. A great service everytime.
29 August 2023
Great masks
Really happy with the masks this company sells, and the prices are very reasonable/affordable. I only order my masks from this site now.
8 August 2023
Promptly answered my questions and sent masks
Before making a purchase of face masks I had a couple of queries. The company replied by email very promptly. I made a purchase and these arrived in very quick time and were well packaged. Price of masks very good as well.
28 August 2023
The masks I ordered arrived in good…
The masks I ordered arrived in good time but I was disappointed that nobody from the company contacted me after I spoke to someone on the reception desk by phone regarding a query I had.
1 August 2023
Good products but their website does…
Good products but their website does not make it very clear regarding the terms of their next day delivery service. Next day delivery is only available on orders placed before noon.
14 August 2023
Reply from The Face Mask Store
Hello, thank you for your feedback.
We list the terms clearly on our shipping page - https://thefacemaskstore.co.uk/shipping-returns/
See below:
Can I upgrade my shipping?
Royal Mail Next Working Day - £9.00 (inc VAT)
Our cut off for Next Working Day is 12pm Monday-Thursday. Order placed on a Friday before 12pm will arrive Monday.
Cheapest I could find for this specific…
Cheapest I could find for this specific product, fast delivery, will use again
30 July 2023
Good quality fast delivery.
14 August 2023
Came in reasonable time …
Came in reasonable time though Royal Mail didn’t provide the 2-3 days I paid for. Mask fits well and it’s easy to breathe.
13 August 2023
The best of both worlds- great price and support!
Incredible pricing and great email support. I would not buy masks anywhere else!
1 August 2023
Good website
Good website, easy to order. Delivery was quick and I’m pleased with the masks.
31 July 2023
Was sent one FFP3 mask less in error…
Was sent one FFP3 mask less in error but the call handler listened and passed the info on. Situation resolved promptly.
12 August 2023
Good customer service
A genuine mistake was made and I was sent masks that were passed their expiry date, but a refund was processed immediately without a quibble.
9 August 2023
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