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The Facial Room Skincare Inc. Reviews 

938
•
TrustScore 5 out of 5

5.0

Beauty product supplier
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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally knowledgeable and caring staff members who always deliver wonderful, deeply relaxing facials and truly personalized care during every appointment. People note that the team pays great attention to detail, making every visit a special and comforting treat. Shoppers also love the exceptional natural product selection, mentioning that orders arrive quickly and are always packed securely with wonderful samples and treats. Consumers sincerely appreciate the effective skincare routines, beautiful packaging, and wonderful promotions that consistently keep them coming back to purchase products again.

What people talk about most

Product

Customers expressed great satisfaction regarding the product quality, highlighting natural ingredients and... See more

Service

Users describe positive interactions with service, highlighting exceptional treatments, prompt query... See more

Staff

Clients share satisfaction regarding the staff, highlighting that team members are caring, professional, and... See more

Quality

Reviewers express great satisfaction with the overall quality, highlighting top-notch products and excellent... See more

User experience

Consumers find user experience to be positive, highlighting top notch treatments and a relaxing atmosphere.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Facial Room has recently added make up application to their list of services. I recently had make up done by Alana and it was a lovely experience - both in terms of the time I spent with Alana an... See more

Rated 5 out of 5 stars

This is a fantastic company! Patricia takes care to offer only the best, cleanest and most effective products and offers many incentives, including weekly promotions. This has been my Mom’s and my go... See more

Rated 5 out of 5 stars

I have been purchasing Eminence products from the Facial Room for 10 years and Patricia and her team never disappoints. Service is always excellent (prompt answers to questions about appropriate prod... See more

Rated 5 out of 5 stars

The facial room appointment is my favourite day of the month! The whole set up is calming and beautiful. Patricia has a great attention to detail and knows her product line so well. Book your appoint... See more

Company details

  1. Beauty product supplier
  2. Beauty supply store
  3. Organic shop

Written by the company

The Facial Room has been partnered with Eminence Organic Skin Care for over 22 years. We are Eminence Organics Canadian authorized online retailer. Our founder, Patricia Asmar is an internationally certified aesthetician with over 26 years of experience in the industry. Our aim is to exceed the expectations of our customers by providing exceptional service, skin care education and product selection advice. We pride ourselves in having the freshest products on the shelf guaranteed, and a worry-free shipping and return policy. We appreciate and value all of our customers and we know you will enjoy the shopping experience.

Contact info

5.0

Excellent

TrustScore 5 out of 5

938 reviews

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5.0

All reviews

(938)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent Customer Service…

I contacted customer service as I had a question and the lovely professional was very helpful, polite and has wonderful interpersonal skills.
Also, I love eminence products and I was given a free full-size product. Wow!

20 September 2023
Rated 5 out of 5 stars

Husband drops the ball but Facial Room saves the day

I had asked my significant other to pop into The Facial Room to pick up a G/C for a friends birthday. Imagine my dissappointment when I got home after work and he had forgotten. Thank goodness I was able to get a G/C online! It was quick and easy and saved my husband from having a sulking wife all evening. Thank you Facial Room, she is going to love her pampering :)

25 July 2023

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