The Facial Room has recently added make up application to their list of services. I recently had make up done by Alana and it was a lovely experience - both in terms of the time I spent with Alana an... See more
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Review summary
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This is a fantastic company! Patricia takes care to offer only the best, cleanest and most effective products and offers many incentives, including weekly promotions. This has been my Mom’s and my go... See more
I have been purchasing Eminence products from the Facial Room for 10 years and Patricia and her team never disappoints. Service is always excellent (prompt answers to questions about appropriate prod... See more
The facial room appointment is my favourite day of the month! The whole set up is calming and beautiful. Patricia has a great attention to detail and knows her product line so well. Book your appoint... See more
Company details
Written by the company
The Facial Room has been partnered with Eminence Organic Skin Care for over 22 years. We are Eminence Organics Canadian authorized online retailer. Our founder, Patricia Asmar is an internationally certified aesthetician with over 26 years of experience in the industry. Our aim is to exceed the expectations of our customers by providing exceptional service, skin care education and product selection advice. We pride ourselves in having the freshest products on the shelf guaranteed, and a worry-free shipping and return policy. We appreciate and value all of our customers and we know you will enjoy the shopping experience.
Contact info
#103 - 12840 16th ave, V4A 1N6, Surrey, Canada
- 604-619-2656
- info@thefacialroom.ca
- thefacialroom.ca
5.0
Excellent
938 reviews
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Quick
Quick, efficient and received exactly what I wanted. Along with a little chocolate for my sweet tooth.
19 June 2025
Great service
Great service, great delivery time and I love the samples you include with my purchase. I love Eminence Skin Care. I have used it for the last five years!!!!
19 June 2025
Excellent service and products.
20 June 2025
Excellent customer service
The day after I placed an order, it was packed and ready to ship via UPS.Very fast service. However, the parcel was delayed at UPS in Surrey, B.C. and was not delivered on time. In the meantime, I contacted The Facial Room via email and told them of this delay. Immediately, they resent the product via Canada Post Express and was received within 3 days. Very pleased with customer service.
19 June 2025
My first time ordering ...
My first time ordering from The Facial Room! From my questions regarding products to delivery was only a matter of a few days. I appreciate the help and am very happy with the products. Thank you!
19 June 2025
Relatively quick shipping
Relatively quick shipping . INCREDIBLE packaging and TONS of extra surprises inside Def shopping for all of my Eminence products right here from now on ! So much more efficient than the other “boutique “ online stores I’ve tried !
18 June 2025
Fantastic products!
I love all the products! Their service is great… from browsing to ordering to delivery! (Super fast)
I will definitely order again!
22 May 2025
Amazing products
I love the results I see with my Eminence facial care. These beauty products are such a pleasure to use. I am hooked!
19 April 2025
The owner and staff at The Facial Room…
The owner and staff at The Facial Room are exceptional! Always knowledgeable, friendly and helpful - a wonderful experience . The mail services is super - I live in Victoria and am always pleased.
21 April 2025
Online ordering is very user friendly
Online ordering is very user friendly. I love the recent bundle packages which simplified my online shopping experience even more. Delivery time is amazing. I look forward to the samples and chocolate when my parcel arrives.
19 April 2025
Love Facial Room and Eminence products
I have been using Eminence creams, facial washes and lip gloss for 14 years. I trust Facial Room to offer all the products at great prices. They also give lovely samples so you can try new products.
Another bonus is free shipping.
19 April 2025
Impressed by the deals
Impressed by the deals, packaging and product. Will order again!
19 April 2025
Excellent prices
Excellent prices, fast deliveries, generous with free samples and love the chocolate treats
21 March 2025
Definitely recommend !
The delivery was super fast, and everything came securely packaged with a few nice surprises in the box.
13 December 2024
Unprompted review
Navigating the facial room to view the…
Navigating the facial room to view the amazing Eminence line is super easy, any questions asked are quickly met with a response, top notch service.
12 February 2025
Unprompted review
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