The Facial Room has recently added make up application to their list of services. I recently had make up done by Alana and it was a lovely experience - both in terms of the time I spent with Alana an... See more
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Review summary
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Reviews shaping this summary
This is a fantastic company! Patricia takes care to offer only the best, cleanest and most effective products and offers many incentives, including weekly promotions. This has been my Mom’s and my go... See more
I have been purchasing Eminence products from the Facial Room for 10 years and Patricia and her team never disappoints. Service is always excellent (prompt answers to questions about appropriate prod... See more
The facial room appointment is my favourite day of the month! The whole set up is calming and beautiful. Patricia has a great attention to detail and knows her product line so well. Book your appoint... See more
Company details
Written by the company
The Facial Room has been partnered with Eminence Organic Skin Care for over 22 years. We are Eminence Organics Canadian authorized online retailer. Our founder, Patricia Asmar is an internationally certified aesthetician with over 26 years of experience in the industry. Our aim is to exceed the expectations of our customers by providing exceptional service, skin care education and product selection advice. We pride ourselves in having the freshest products on the shelf guaranteed, and a worry-free shipping and return policy. We appreciate and value all of our customers and we know you will enjoy the shopping experience.
Contact info
#103 - 12840 16th ave, V4A 1N6, Surrey, Canada
- 604-619-2656
- info@thefacialroom.ca
- thefacialroom.ca
5.0
Excellent
938 reviews
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They’re great!
I’ve been ordering products from the facial room for years. They have great service, great products and great shipping. There is nothing negative to mention.
20 January 2024
Love ordering from this website!
Love ordering from this website!! Fast shipping and great bonus offers! They always include a lot of samples, which I really appreciate!
20 January 2024
Pleased
Quick delivery. I love the easiness of using the products. I would like to know more about certain products for my age and how to make the skin feel tighter.
I had a question for Eminence after I received the products, so I emailed the company and heard back immediately with a quick answer. It is expensive but hopefully within a few weeks I’ll see a nice change in the look of my skin and it’ll be worth ever nickel. 💕
23 January 2024
Always a treat!
Always a pleasure dealing with Patricia and the staff of the Facial Room. Knowledgeable & gracious always, and the products speak for themselves. Beautiful.
20 January 2024
Great product for my sensitive skin
Great products for my sensitive skin, I have been using them for 10+yrs and fast shipping
19 December 2023
Great products
Great products. Bought my wife a $250 Gift card and she ordered everything she wanted and some items did not get shipped.
22 December 2023
A great company that delivers what they advertise.
I have been ordering from the facial room for a few years now and I’m very happy with the Eminence products, the prompt responses to my inquiries and the ability to track my orders.
It’s also very nice to get the free samples to try out along with the piece of delicious chocolate that ships with each order.
22 December 2023
I have been ordering my products here…
I have been ordering my products here for a long time! They ship it out right away and normally receive it in 3 days. Love the detail in the packaging and free samples!! Always great customer service.
22 December 2023
Customer service is wonderful
Customer service is wonderful, I won't buy my products anywhere else. thank you Facial Room!
20 December 2023
Your
I gotta let poop in my bum. And I will cheat my son and I'm learning to get my son. I'm gonna shoot my gun in my son's tongue.
19 December 2023
Unprompted review
Fast service
Fast service. Packaged well and of course excellent as always, Eminence products!
20 November 2023
Excellent customer service when Canada Post lost my order
I love the Eminence organic products. So far they are the only skincare line that I can actually see and feel a noticeable difference in my skin after using. Plus they smell amazing.
My first order got lost in the mail and I was worried would not be received in time to give as a gift as planned. The company sent me another replacement order with expedited shipping and I received that package in a few days. Great customer service!
I would highly recommend ordering from here.
19 November 2023
Great customer service!
20 November 2023
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