Hi everyone. ITS BATTER TO DIRECT DEAL WITH CLOVER. I think All reviews for this falcon people are fake and given by friends and family. They are professional scammers. I strongly do not s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
⭐️⭐️⭐️⭐️⭐️ “It’s been 1 year with Clover through Falcon POS, and the service has been outstanding! Aman is always checking in for feedback and answers questions so quickly. He truly looks after his c... See more
Company replied
I recently got the complete Flex KDS POS setup from The Falcon POS, and I’m extremely happy with the service and product quality. Special thanks to Maaz for his professionalism and support. He ma... See more
Company replied
I got my Clover machine through Falcon Company, and I’m very satisfied with their service. Aman gave me a really good deal and explained everything clearly. His service was very professional, supporti... See more
Company replied
Company details
Written by the company
The Falcon POS is dedicated to revolutionizing the way retailers do business. With our innovative and user-friendly point of sale (POS) system.
Contact info
250 Consumers Rd #1108, M2J 4V6, North York, ON, Canada
- 905-291-3881
- info@thefalconpos.com
- thefalconpos.com
4.2
Great
43 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hi everyone
Hi everyone.
ITS BATTER TO DIRECT DEAL WITH CLOVER.
I think All reviews for this falcon people are fake and given by friends and family. They are professional scammers. I strongly do not suggest you to deal with them for POS for saving some bucks. I m sure you will pay a lot later.
ZERO CUSTOMER SUPPORT.
CHARGE LOTS OF OTHER THINGS OUT OF MY KNOWLEDGE
PROVIDE WRONG GUIDE AND INFORMATION
8 May 2025
Unprompted review
Reply from The Falcon POS
We take all customer feedback seriously at The Falcon POS, and we are committed to providing transparent and professional service to every merchant.
We respectfully disagree with the statements made in this review. Our company operates with clear agreements, documented pricing, and dedicated onboarding support to ensure every client understands the services and costs before activation. We do not authorize any charges without proper disclosure, and our team is always available to assist customers when questions arise.
Over the years, we have successfully supported hundreds of merchants across different industries, and many of our clients continue to work with us because of our reliability and service standards.
If there has been any misunderstanding or unresolved concern, we genuinely welcome the opportunity to review the account details and provide clarification. Please contact our support team directly so we can address the matter promptly and professionally.
Our goal is always long-term relationships built on trust, transparency, and customer success.
— The Falcon POS Support Team
Best service
I got my Clover machine through Falcon Company, and I’m very satisfied with their service. Aman gave me a really good deal and explained everything clearly. His service was very professional, supportive, and helpful throughout the process. I highly recommend him for anyone looking for payment solutions.
28 January 2025
Unprompted review
Reply from The Falcon POS
Thank you so much for your kind words and for choosing The Falcon POS for your payment solutions.
We truly appreciate your trust in our team, and we’re glad to hear that Aman was able to provide you with clear guidance and a great experience throughout the process. Delivering professional, transparent, and supportive service to our merchants is always our top priority.
We look forward to continuing to support your business. If you ever need assistance, our team is always here to help.
— The Falcon POS Team
Talha's POS services are excellent
Talha's POS services are excellent! His support team is responsive and helpful, resolving issues promptly. The POS machines are reliable and efficient. Talha's professionalism and dedication to customer satisfaction make him a trusted partner. Highly recommend his services for seamless POS solutions!
12 August 2025
Unprompted review
Reply from The Falcon POS
Thank you very much for your wonderful feedback and for trusting The Falcon POS with your business needs.
We’re delighted to hear that you’ve had a positive experience with Talha and our support team. Providing reliable POS solutions, responsive service, and dependable support is our top priority, and your recognition means a lot to us.
We truly value your partnership and look forward to continuing to support your business with seamless and efficient payment solutions.
— The Falcon POS Team
I purchased a POS machine for my…
I purchased a POS machine for my business from Talha and I’m extremely satisfied. The setup was quick, it’s very easy to use, and he provided instant support for all my questions. Reliable and professional service — highly recommended
1 August 2025
Unprompted review
Reply from The Falcon POS
Thank you for your valuable feedback and for choosing The Falcon POS for your business.
We’re very pleased to hear that your setup process was quick and that you found the system easy to use. Talha and our team are committed to providing reliable, professional service and prompt support whenever our merchants need assistance.
We truly appreciate your recommendation and look forward to continuing to support your business.
— The Falcon POS Team
I recently purchased the Clover Duo…
I recently purchased the Clover Duo Station and Clover Flex for my Desi Delight business, and I couldn’t be happier with the service I received. A huge shoutout to Zain, who is an absolutely top-notch sales professional!
Zain took the time to understand exactly what my business needed and provided me with the perfect solutions. From choosing the right devices to helping me with menu setup and integrations, he handled everything with professionalism, patience, and genuine care.
He’s extremely responsive and always available to help — just like a brother. Every issue or question I had was addressed right away, and the entire process was smooth from start to finish.
If you're looking for someone who truly understands what a business needs and delivers with honesty and expertise, I highly recommend Zain. Outstanding service all around!
10 July 2025
Unprompted review
Reply from The Falcon POS
Thank you so much for your detailed and heartfelt feedback. We truly appreciate you choosing The Falcon POS for your Desi Delight business.
We’re especially glad to hear that Zain was able to understand your needs and provide the right solutions with professionalism and care. Delivering smooth setups, reliable systems, and responsive support is exactly what we strive for with every merchant we serve.
Your kind words and recommendation mean a lot to our entire team. We look forward to continuing to support your business as it grows, and we’re always here whenever you need assistance.
— The Falcon POS Team
I recently got the complete Flex KDS…
I recently got the complete Flex KDS POS setup from The Falcon POS, and I’m extremely happy with the service and product quality.
Special thanks to Maaz for his professionalism and support. He made the entire process smooth and guided me well throughout. The system is working perfectly and has made daily operations much easier.
Highly recommend The Falcon POS for anyone looking for a reliable POS solution!
12 June 2025
Unprompted review
Reply from The Falcon POS
Thank you very much for your kind feedback and for trusting The Falcon POS with your Flex KDS POS setup.
We’re delighted to hear that the system is working perfectly and helping make your daily operations easier. A special thank you for recognizing Maaz — our team takes great pride in providing professional guidance and smooth implementation for every business we serve.
We truly appreciate your recommendation and look forward to continuing to support your business with reliable technology and responsive service.
— The Falcon POS Team
I've been with Clover for two years
I've been with Clover for two years, and the service is great! Aman always follows up on feedback and answers questions quickly. Talha truly cares about his customers and goes the extra mile every time.
7 August 2025
Unprompted review
Reply from The Falcon POS
Thank you for your continued trust and for being a valued customer over the past two years.
We truly appreciate your kind words about Aman and Talha. Providing consistent follow-up, quick responses, and genuine care for our customers is at the heart of what we do at The Falcon POS.
Your loyalty means a lot to us, and we look forward to supporting your business for many more years to come.
— The Falcon POS Team
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
“It’s been 1 year with Clover through Falcon POS, and the service has been outstanding! Aman is always checking in for feedback and answers questions so quickly. He truly looks after his customers and goes above and beyond every time. Aman is the best — an excellent employee who makes all the difference!”
11 August 2025
Unprompted review
Reply from The Falcon POS
Thank you for sharing your experience and for being a valued customer with The Falcon POS over the past year.
We truly appreciate your kind words about Aman. He is dedicated to providing exceptional service, timely support, and ongoing follow-up to ensure our customers always feel confident and supported. Your recognition of his efforts means a great deal to our entire team.
We are grateful for your trust and look forward to continuing to serve your business with the same level of commitment and care.
— The Falcon POS Team
Mr Talha he is best thank s for him
Mr Talha
best sale and help as good service thanks for him
11 August 2025
Unprompted review
Reply from The Falcon POS
Thank you very much for your kind words and appreciation.
We’re glad to hear that you had a great experience with Mr. Talha. Providing helpful service and strong support to our customers is always our priority at The Falcon POS.
We truly value your trust and look forward to continuing to serve your business.
— The Falcon POS Team
Good customer service by Talha
Highly supportive and reliable! Whenever we've faced issues with POS, he's been quick to resolve them. His timely deliveries and consistent support have been impressive. He's always there to help, making our business operations smoother. Great work ethic and customer-centric approach. Highly recommend!
10 August 2025
Unprompted review
Reply from The Falcon POS
Thank you for your wonderful feedback and for recognizing Talha’s efforts.
We’re thrilled to hear that his timely support and dedication have helped make your business operations smoother. Providing reliable service, prompt issue resolution, and a customer-focused experience is what we strive for at The Falcon POS.
Your recommendation means a lot to us, and we look forward to continuing to support your business with the same level of professionalism and care.
— The Falcon POS Team
Great Experience!
Great Experience!!
The product, its system, the cost, altogether its a perfect combo and convenient for any business. I got the delivery on time as they promised. Working with Brother Muhammad Khalid was great. He knew what I needed and got me the right stuff. Thanks again.
7 August 2025
Unprompted review
Reply from The Falcon POS
Thank you for sharing your positive experience with The Falcon POS!
We’re delighted to hear that the product, system, and service met your expectations, and that your delivery arrived on time. Muhammad Khalid and our team take pride in understanding each customer’s needs and providing the right solutions, so your recognition means a lot.
We truly appreciate your trust and look forward to continuing to support your business with reliable and convenient POS solutions.
— The Falcon POS Team
POS Machine Aman
The associate Aman, was constantly reaching out and actively helping me with the benefits and information about my machine, he was always available to text me if I had questions, definitely recommend.
10 July 2025
Unprompted review
Reply from The Falcon POS
Thank you for your kind words and recommendation!
We’re thrilled to hear that Aman was able to provide you with helpful guidance and timely support for your POS machine. Ensuring our customers have all the information they need and feel supported at every step is exactly what we aim for at The Falcon POS.
We truly appreciate your trust and look forward to continuing to support your business.
— The Falcon POS Team
Fraudulent!
Fraudulent!! They Scammed me of over $400. Business owners, stay away. I am reaching out to Elevon to ban these guys from selling their POS. They are scamming people. Beware of Muhammed Zain, He is a liar and a thief
These positive reviews are fake! They ask their friends to comment on their behalf. This company is very fradulent. Dont respond to their messages
25 June 2025
Unprompted review
Reply from The Falcon POS
Thank you for your feedback. We would like to clarify that we do not charge our customers directly, nor do we have the authority to do so. All transactions and charges are managed solely by the bank.
While we respect your right to share your experience, we kindly ask that reviews reflect accurate information. Repeatedly posting reviews that may not be based on the full context can be misleading to others.
Please rest assured that all reviews on our Trustpilot page are genuine and represent the honest experiences of our customers.
We appreciate your understanding.
I was looking for a POS device for our…
I was looking for a POS device for our small photography business. Mustafa Had called me and guide me through all the offers and options available. he had answered all the question that i had asked and made the transition so seamless with his implacable customer service and profound knowledge of product. I am really happy with falcon and mustafa. highly recommend clover. easy to use device and very convenient and affordable for small businesses.
29 May 2025
Unprompted review
Reply from The Falcon POS
Thank you for your wonderful feedback and for choosing The Falcon POS for your photography business!
We’re delighted to hear that Mustafa was able to guide you through the options and make your transition seamless. Providing knowledgeable, attentive, and reliable service is what we strive for with every customer.
We’re glad the Clover device is meeting your needs and proving to be convenient and easy to use. Your recommendation means a lot, and we look forward to continuing to support your business.
— The Falcon POS Team
Reply from The Falcon POS
Thank you for your feedback!
We’re glad to hear that Maaz provided you with good service. Delivering professional and reliable support is always our priority at The Falcon POS, and your recognition means a lot to our team.
— The Falcon POS Team
Has been a great experience so far and…
Has been a great experience so far and Jay Kumar has been very supportive in our transition. Always responds promptly and goes above and beyond
23 May 2025
Unprompted review
Reply from The Falcon POS
Thank you for sharing your experience with The Falcon POS!
We’re thrilled to hear that Jay Kumar has been supportive and responsive throughout your transition. Going above and beyond for our customers is exactly what we strive for, and your feedback is greatly appreciated.
We look forward to continuing to support your business with reliable and efficient POS solutions.
— The Falcon POS Team
They are Frauds!!!! Beware!!!!
Where is my refund??? These guys are liars. They said Elavon was the one charging me and they cannot issue a refund without consent. So I called Elavon and they said Design District was the one charging me and I need to contact Design District. I have been trying to get in touch with Design District for months!!! No one responds when you call. Lo and behold after following up with Muhammed Zain for weeks, I finally found out that Design District is their company. They had the power to refund me the whole time, yet they keep telling me to call Elavon, deceiving me that they are doing their best to get me a refund, meanwhile the power was in their hands the entire time. It’s been 2 weeks, they said the money will come back to me in 4-5 business days, it’s been 2 weeks!!!! Muhammed I want my money back you fraud!!!!! I will keep leaving bad reviews until I get my money back
21 May 2025
Unprompted review
Reply from The Falcon POS
We take all customer concerns seriously and want to resolve this matter as quickly as possible.
We are sorry for the frustration you’ve experienced regarding your refund. Our team has been actively reviewing your account and coordinating with all relevant parties to ensure the process is completed correctly. Refunds sometimes involve banking or processor timelines, which can cause delays, but we are committed to providing a transparent update and completing your refund as soon as possible.
Muhammed Zain or a member of our support team will reach out to you directly today to confirm the status and next steps. We appreciate your patience and are dedicated to resolving this issue promptly.
— The Falcon POS Team
Mustafa has offered me a wonderful…
Mustafa has offered me a wonderful customer experience. He followed up with me for 6 months on a regular basis until I was ready to make the deal and that is what got him the sale. The set up was easy and the system is working well. We had an issue and customer support got back to us right away.
1 May 2025
Unprompted review
Reply from The Falcon POS
Thank you for sharing your experience and for trusting The Falcon POS with your business.
We’re delighted to hear that Mustafa provided consistent support and guidance throughout your decision process, and that your setup went smoothly. Providing timely and reliable customer support is very important to us, and we’re glad we could resolve your issue promptly.
Your feedback means a lot to our team, and we look forward to continuing to support your business with seamless POS solutions.
— The Falcon POS Team
Reply from The Falcon POS
Thank you for your feedback!
We’re glad to hear you had a great experience with The Falcon POS. Providing reliable and professional service is always our priority, and we truly appreciate your trust.
— The Falcon POS Team
Falcon is a SCAM
Falcon is a SCAM! They took $155 from my bank account and have yet to deliver any terminals that work after six weeks of waiting. Muhammad Zain has provided the worst customer service ever. He usually doesn't respond for "personal reasons" and when he does respond...his excuse is always "human error". DO NOT RENT A POS FROM FALCON!!!
17 April 2025
Unprompted review
Reply from The Falcon POS
We take these claims very seriously, but we must clarify that Falcon never takes direct payment from customers. All transactions are processed through our authorized providers, and we encourage you to reach out to them directly regarding any billing issues.
Please avoid spreading false or misleading information. While we understand frustrations may arise, we are committed to resolving genuine concerns respectfully and professionally.
Our team continues to work with integrity and dedication. If you are a legitimate customer in need of support, we are more than willing to assist — please contact us directly through our official support channels.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.