Zainab Arts Reviews 

I have placed an order and there is no update about the order no one is replying on whatsapp nor on emails they definitely are a fake website

I am struggling for more than a year to get my refund. I have sent then tens of mail. Every time they are saying that they will refund my money but they are not giving my money back. Such a fraud people. Take our hard earned money and capture it and don't want to return it.even trust pilot is also not giving an option for review of more than a year

I had placed an order for Sania Maskatoya suits prepaid for 31k,However those suits were just shown in stock.
For 1 month they just kept postponing saying its in transit
After that they asked me to chose any random suits as refund option not available.
I purchased for some 20k,all of them were defective,but after requesting and pleading multiple times.
Yet 11k is pending to which they replied just twice in 2 months on texting them repeatedly, saying IT department not functioning and once saying we will check at our warehouse.
Never ever make a purchase its absolutely a big fraud.
I wish someday karma hits them hard

Fraud people fraud website. Have been emailing them and msging them since last one month. No update on my order no refund. Highly disappointed, was a regular customer but felt cheated not only me but when checked with others they are facing same issue. Please don’t order anything from this website. I am still msging every single day in hope to get my money back.

The customer service is very bad..you don't reply to emails and messages.. I have been kept Waiting for years for one suit delivery..and after so many messages and emails I got my parcel..and thanks to simran who assisted me and help me with my issue and she made sure that I get my parcel...
You guys should improve your customer service..

Order No: 1023246

I had made this order on October 6th, 2024. I waited for a month after the order. I did not receive any updates. I contacted them on the numbers provided on their site but it says that they are not active. I emailed them, messaged them on Instagram but they've ignored them all. They only send automated messages. I'm still amazed how do they have so many followers on insta by scamming people. Many people have registered complaints regarding them but they have never taken any action.

Please never buy from them. They claim to 100% authentic and genuine but they only scam you of your money.

Latest collection and Simran help in managing things

I got my suite from fashion station today all thanks to Shivanshu’s assistance. Im grateful for the help he has provided, his kindness and professionalism.

In 2024 i ordered many suits n as everyone knows they didn't come,no response.no money..finally after 2yrs they put the cash in my wallet.saying there was some management issue.so I ordered something for eid in jan this..again the same scam..not yet recieved, no response....so I guess scam still continuing, with a twist

Liars scammers replied with the standard answer..shame on you eating people's money

Not even one star, i would have given zero if possible.
The worst experience i have had shopping online.
So back in August 2025 i have ordered a suit worth almost 7,000 it was shown ready to ship and after a weeks i checked it is still processing, i tried contacting them for months no reply and in November they finally reached back and told me they shipped the order after 2 weeks or so i got the suit but it was a different one and not what i have ordered and i tried to reach them again and again and finally they replied and refused to that the the suit was different, i showed them the evidence with several photos and videos and still they weren’t agreeing the suit was different. Then after repeated complaints and texts they told me to return the item and so i did and they told me i will get my refund (This was in December 2025)

Then in January I contacted them again asking for my refund and they said they can’t give a refund, i have to order something else from the website, after sometime i agreed to get something else from the website (given that they said they would ship this ASAP) and now its march, they haven’t replied to any of my text.
Would never recommend anyone to order from the fashion station ever again, it is a complete scam, worst customer service overall obnoxious service.

I have ordered 2 outfits from this company in August,more than 10 k of my money is stuck with them. No one answers the WhatsApp messages on the official number,no response to mails. They have just taken the money and then radio silence. No delivery,no refund,no response. Please don't buy from them.

I really appreciate the support provided by Simran. She contacted me regarding my concern and handled it with patience and professionalism. Her helpful attitude and quick response made my experience much better. Thank you for the excellent customer service.

Simran and Rizwan have been a great support. Finally after a long wait of 2 years, simran immediately ensured despatch of my 4 outfits. Deepest gratitude to her. I have been a very long long loyalist of fashion station since inception. Your stuff is nice .

I have ordered one product on 19/01/2026. my order No 109017.
For Eid now there not responding my msg on what’s app not receiving my call.
They are bunch of scammers.
Don’t shop with them.

I have had an issue with the site where my prepaid order was stuck and basically I thought I lost my money after waiting for almost 2 years. But surprisingly I stumbled upon a genuine grievance link and my issue was sorted . After almost 2 years I got my order , not the same one but something I chose . Ms Simran was very efficient and helpful in making it happen . This effort to fix things reinstated my trust in them . Good job Simran

Order #1096322 (16 Feb 2026) was marked ready to ship with dispatch promised within 24 hours. Days later, no dispatch and zero response.
I contacted them via website chat, WhatsApp, landline, and Instagram. Instead of resolving the issue, they blocked me on Instagram.
My money is still not refunded.
Blocking a customer after taking full payment is deeply unprofessional and alarming. This is now less about delay and more about complete lack of accountability.
I strongly advise others to think twice before ordering. Once they have your money, getting a response seems impossible.

Great service, quick response. Shivanshu helped me throughout and followed up voluntary.

They are theives i ordered a suit on 6 march 2025 and it was not delivered and i am continuously emailing calling them but mo respone
I will make sure now their is some action against them i will go to consumer court now because i am back to india

Please don’t buy from this website ❌❌❌❌❌❌❌❌❌❌❌❌❌

I have ordered 2 products last year during april and my product went out stock and it was for my wedding on july …..i tried contacting them everyday literally everyday but no response at all but one day they suddenly contacted me and i felt like heaven i swear then i got one product on nov and other one feb its a two different product from stocks but am happy and special thanks to simran for helping out always