Zainab Arts Reviews 

Now i am getting mail to remove my earlier reviews i have added, although they have deleted some on their own. My issues has been resolved but i still want to keep my review. I have got my refund after more than 6 months all thanks to a group that was created, due to the pressure they had to forcefully refund it. My sister havent got a refund yet, her refund is pending since July 2024. And my review about them would still remain the same. No matter if they have changed their management or whatever. Everyday i get a mail to remove the review if there is no pending issue. Or that my mail have mentioned their names which is against their policy and so on. I would still like to keep the review after my bad experience no matter if they have change their management or improve their service. What is this dadagiri

Shameless people. Zero customer support. Fraud people. Only knows how to cheat people. You will never get a refund for your money. Don't ever buy from their website. They are scammers.

I have still not received my money back I just want my money back to my gpay account not into fashion station account because it's useless there

Hey guys I totally recommend you to buy originals and authentic pakis stuff from them
They prive genuine quality
I am 1000% satisfied with quality and cooperation of team
Highly recommend 👌

Every step of the shopping was an experience in itself... From the website being customer friendly to payment options to the delivery experience and then the quality, everything is 10/10 with fstn.

I am and will always be a repeat customer.

I would like to know out of three orders , which order was shipped through
ECOM. ?? As only one order I received but what about other two orders ?

I would like to bring to your attention that i had ordered three dresses worth 15k in 2024 and for the following order numbers, I had received only one dress, while the remaining items were neither delivered nor refunded:

Order No.: 968149 this order was received
Order No.: 968970 This order was not received nor refunded
Order No.: 972072 This order also not received nor refunded . The status showed that it was funded but did not receive any money till date

I request you to kindly look into these orders and update me on the status of the missing items or the pending refund at the earliest.

I placed an order (Order #973343 dated May 7, 2024) for four Zara Shahjahan suits, and it has been over a year without any delivery. I paid ₹18,525, and despite multiple follow-ups via phone, email, and your toll-free number, I have received no response from your team. This experience has been extremely disappointing and has compelled me to consider writing negative reviews on Google and other platforms. I am also evaluating filing a complaint with the Consumer Court, as I deserve justice for my hard-earned money. I request an immediate refund.

Great change at FSTN now .
I had placed Order #1008498 on July 14, 2024 and order no 1064450 on 4th Aug 2025. Both the orders were not delivered and there was no response from FSTN.
To my surprise I got a call from Simran in the 2nd week of Nov 2025 confirming the orders and shipment address . Both my orders were delivered in the 3rd week of November 2025. I really appreciate Simran for all her assurance and delivery.

Excellent quality and design i recently ordered a product and I m absolutely impressed .The build quality is superb and stylish totally worth the price I m extremely happy with my purchase
My query was well answered and a prompt by Shivanshu Tripathi .I m very satisfied and happy with the customer service provided by Mr Shivanshu Tripathi.

Placed an order on 2nd December 2024. Still haven’t received! Tried everything from calling to emailing. No one picks up nor replies. They are scammers! I’ve filed a complaint with consumer court and cyber crime police. Order number: 1030812
Amount: ₹9312

Ps: they will try to scam again by first asking your bank account for a refund and then will give that amount in their WALLET. How can someone be so sleazy.

The product has not been delivered...it's been amonth.
Prepaid order...no answers ..
They r totally fraud....big cheaters
Don't know how to get refund
Strict action should be taken against them for harrasing people and taking their money

They are fraudsters. Please don’t buy from their website.

My query was well answered and a prompt solution was provided by Shivanshu Tripati . I’m very satisfied and happy with the customer service provided by Shivanshu .

These people are absolute thieves. Placed an order on 5th Oct 2025. No confirmation email, contacted then and got automated messages always. They said they don’t have the dress and I must choose something else. I obviously asked for a refund and since then it has only been a disgusting experience of being ghosted, a response of automated messages. Got cheated of 6840 rupees and they had the audacity to block me on Instagram because i asked for a refund in the dms.
Only condescending responses like we will refund in November and then some more ghosting. These guys are absolute criminals and I am filing a legal notice against these money frauds. O have reached out to a lawyer and a court notice will be sent.

After waiting patiently for almost 1.5 years, I finally received my refund — and honestly, this wouldn’t have been possible without Shivanshu Tripathi’s help. He was incredibly patient, understanding, and proactive throughout the process. What stood out most was how he kept following up and made sure things actually moved forward, even when it seemed stuck. Really appreciate his professionalism and the genuine effort he put in to resolve this. Thank you, Shivanshu, for seeing this through till the end!

I have ordered and got quality product within limit of time 🙂.
Thank you team ☺️

One of the best clothing brand, just loved the collection and had a awesome shopping experience!! Will surely visit the website againn!!!

Extraordinary fabric, finishing and fitting no words to describe. Beyond expectations. Thanks

Nice product, good quality