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Review summary

Created with AI, based on recent reviews

Looking at 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their quality and effectiveness, often highlighting how refreshing they are and their role in providing extra protein. Many people find the user experience excellent, noting the straightforward ordering process, quick delivery, and the ease of use of the app, which is packed with useful information and makes meal planning simple. Consumers also appreciate the variety of menu plans and the delicious, easy-to-prepare recipes. However, some people were dissatisfied with certain aspects of the products, particularly the texture and taste of some shakes, describing them as powdery, gritty, watery, or having an unpleasant aftertaste. A few other people also felt that the price was a bit high, and some mentioned that the keto menu plan wasn't as low-carb as expected.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers praise the delicious and easy-to-prepare... See more

Quality

Users describe positive interactions with quality, often praising the delicious food, shakes, and recipes,... See more

User experience

Clients share positive opinions on user experience, highlighting the program's ease of use and helpfulness.... See more

Price

Consumers find price to be ambiguous. While some reviewers praise the affordability, noting it's economical... See more

Application

People report positive experiences with the app. Many customers find it helpful for meal planning, weight... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have ordered the apple and blackcurrant protein drink several times now. The ordering process is straightforward and the product has always arrived quickly. I really like this drink. It is refreshin... See more

Company replied

Rated 4 out of 5 stars

My husband and I (mid-60s) have subscribed to The Fast 800 program now for five years. It is a wonderful and economical help towards lifestyle change and better health. With the cost of living now, we... See more

Company replied

Rated 5 out of 5 stars

This is a fantastic plan on every level. Easy to understand and follow, lists compiled relevant to your chosen menu plan and you feel great, a massive psychological boost. You sleep better, your body... See more

Company replied

Rated 5 out of 5 stars

Lots of simple, quick recipes, easy to follow guidance, advice & ideas. Plenty of support from fellow members. Loads of exercise routines, for every ability to do in the privacy of your own home. Huge... See more

Company replied


Company details

  1. Weight-Loss Service

Written by the company

Weight Loss For Better Health 📅 Guided Programme & Weight Loss Support 👏 80k members📱Now an app!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

859 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Mediterranean Diet, a way of eating that works

The Mediterranean Diet is the complete package. First it gives you the research, explaining why and how on everything from food groups, bodily requirements, affects of stress, exercise, sleep. Secondly it gives you the tools to achieve success - recipes for every meal, a complete shopping list, exercises to build muscle and good habits, mindfulness sessions for overall wellbeing.
Lastly it puts you in touch with a community of people starting the same day as you to support and encourage one another.
Did I miss anything? Oh yes, the results. I'm on week 9 of 12 & have lost 16lbs, 2" off my waist, sleeping like a baby & my blood pressure is down to normal. I'm less than 2lbs away from my goal of a healthy BMI.
I won't need to pay to continue on the programme after 12 weeks because I have all the tools to continue healthy eating including the mindset to succeed.

4 December 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi June,

This review is absolutely outstanding—thank you so much!

You have perfectly encapsulated the mission of our programme: to provide the complete package that blends education, practical tools, and community support.

We are especially thrilled to hear about your incredible results in just nine weeks: in touching distance of your healthy BMI, improved sleep, and normalised blood pressure!

Your recognition of the research, shopping lists, exercises, and mindfulness sessions is wonderful, but what means the most is knowing you've built the mindset and sustainable habits to continue thriving after the 12 weeks. That is the ultimate success!

Thank you for sharing your journey and for being such an inspiring member of The Fast 800 community.

Wising you all the best, The Fast 800 team :)

Rated 5 out of 5 stars

A nice chocolatey hit with mintiness

A nice chocolatey hit with a little bit of minty freshness to it. So easy to throw together when I am on the run 😊

23 November 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Chris, That's wonderful to hear!

We're so glad you enjoyed the chocolatey hit and minty freshness, and especially that it's an easy choice for when you're on the run.

Thanks for the fantastic review! Kind regards, The Fast 800 team :)

Rated 5 out of 5 stars

A pleasant way

A pleasant way to ensure I am upping my fibre every day. Helps with my digestion too.

14 November 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Polly,

That's wonderful to hear! We're so glad you've found a pleasant way to boost your daily fibre intake and that it's helping with your digestion.

Thank you for taking the time to share your positive experience!

Warm regards, The Fast 800 team :)

Rated 5 out of 5 stars

Health Revolution

This is the best diet and exercise programme that I have ever done (and I have done a few!). I have not only lost a lot of weight but I also feel much better.I'm sleeping better, I've got more energy and I'm happier. In fact I feel sorry that I've not used it before - all those years that I could have felt like I do now. It's not just a diet, it's a health revolution

13 November 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Lisa,

Wow, this is truly fantastic feedback! We are absolutely thrilled to hear that our programme has been the best you've ever done and that you're experiencing a "health revolution"—not just in weight loss, but with better sleep, energy, and overall happiness!

Thank you so much for sharing your inspiring transformation!

Warm regards, The Fast 800 team :)

Rated 4 out of 5 stars

Good product

The product came quickly and is very useful in helping me to sleep through the night.

9 November 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Rebecca,

That's wonderful to hear! We're so glad the product arrived quickly and is helping you get a great night's sleep.

Warm regards, The Fast 800 team :)

Rated 3 out of 5 stars

Products experience:

Products experience:
Bars - great!!!! Highly recommended!
Shakes, OK but not really keen.
Soup, gritty, very disappointed
Cloudy Apple fibre, easy to take, tastes great but really upset my tum, it’s the inulin that does it!
I’ll carry on ordering the bars as meal replacements once a day and calorie counting for the rest, working great!

4 November 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Kas,

We're thrilled you love the Bars and that they are working so well for your daily routine—that's great news!

We're sorry to hear the Shakes and Soup weren't a hit. If you would like to discuss this with our Customer Support team, you can reach them at Shakes@thefast800.com.

Warm regards, The Fast 800 team :)

Rated 5 out of 5 stars

I lost 13kgs using the Fast800 12 week…

I lost 13kgs using the Fast800 12 week programme from end Jan 25 until Easter. I managed to stay very focussed and found the menus, menu options, low impact exercises, meditations and reading really helpful on my journey. I kind of closed down my social life a little to stay on track for the 12 weeks.

I have always eaten a wholefood, veg rich Med-style diet, but in an uncontrolled (greedy) way so the programme was excellent in helping me to rethink my eating habits. I've also stopped being so erratic with my eating and have developed a bit of self-discipline.

I've only managed to lose 1kg since finishing the programme, but positively my weight is stable. I'd like to lose another 5-7kgs but realise this won't happen without a huge amount of self control on my part.

Two gripes.
1. £12pm to continue using the App is expensive for me as someone who is retired with a small pension. I will be reviewing this in December.
2. The exercise programme does not have higher level low impact options. I am unable to do anything on my knees and the moment I try to up my exercise level knee based exercises are on the menu.

Overall, the initial 12 weeks is excellent.

28 October 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Em,

Thank you so much for taking the time to write such a detailed and encouraging review!

We are absolutely thrilled to hear about your incredible success and, most importantly, developing stable eating habits and self-discipline. That is a fantastic achievement that speaks volumes about your dedication!

We really appreciate you bringing your two concerns to our attention. Your detailed input helps us improve!

We wish you all the very best for your health journey ahead. Keep up the amazing work!

Warm regaards, The Fast 800 team :)

Rated 3 out of 5 stars

Order arrived promptly

Order arrived promptly, it was for the lemon sleep powder. I'm not sure that it's effective but will stick with it a bit longer . Doesn't fully dissolve when liquid added.

15 October 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Felicity,

Thank you so much for your order and for taking the time to share your feedback. We're glad to hear your Lemon Sleep Blend arrived promptly!

We are so sorry to hear that our Lemon Sleep Blend is not working effectively for you.

We would love to help you here. Could you please reach out to our Customer Support team at shakes@thefast800.com, who will be more than happy to discuss your raised concerns.

Warm regards, The Fast 800 team :)

Rated 5 out of 5 stars

It is a great help keeping you on track…

It is a great help keeping you on track ! Meal recipes are interesting to try and now am getting into he exercises after a slow start !

20 October 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi John,

That is wonderful to hear! We are so glad that our programme helps to keep you on track!

It's fantastic that you are finding the meal recipes interesting and are starting to get into the exercises!

Keep up the great work!

Warm regards, The Fast 800 team :)

Rated 5 out of 5 stars

Exceptional customer service

I was experiencing an issue with my account and emailed the Fast 800 support team. They responded very quickly and remedied the issue immediately. I was very impressed with their customer service. Thank you

15 October 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Ms. Wood,

That is excellent to hear! We're so glad our customer support team responded quickly and resolved your account issue.

Providing excellent customer service is a top priority, and we appreciate you taking the time to share your positive experience! Thank you!

Warm regards, The Fast 800 team :)

Rated 5 out of 5 stars

Mediterranean food forever

I've tried and tried so many times to lose weight and feel healthy. I've been on the Fast 800 for 9 weeks and have lost a stone, 3 inches off my waist and feel healthier than ever. The meal plan is so easy to follow and very tasty. Thank you Fast 800 team you are life savers.

9 October 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Shelley,

That is absolutely incredible progress! We are so thrilled to hear you feel healthier than ever.

Knowing that you found the meal plan easy to follow and the meals tasty makes our day. Thank you so much for sharing your success and for the kind words—you've truly made our day reading this!

Keep up the fantastic work! The Fast 800 team :)

Rated 5 out of 5 stars

The vanilla shake is good

The vanilla shake is good, easy to add a bit of fruit to. Mixes well and much better than other shakes I have tried.
The order arrived quickly, the site is easy to use. Happy with my purchase.

1 October 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Elaine,

That's wonderful feedback—thank you!

We're so glad you're enjoying the Vanilla Shake, especially that it mixes well and is easy to customise with fruit!

We also appreciate you noting the quick delivery and the easy-to-use site! Enjoy your purchase!

Warm regards, The Fast 800 team :)

Rated 5 out of 5 stars

Chocolate vegan protein…

I love the chocolate vegan protein powder. It tastes amazing and I add it to my cereal every day. The delivery is so quick! Thank you!

4 October 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Julie,

That is fantastic to hear! We are thrilled that you love the Keto Protein Powder, Chocolate and think it tastes amazing.

What a great idea to add it to your cereal every day! We're also glad your delivery was so quick.

Thanks for sharing your positive feedback! The Fast 800 team :)

Rated 1 out of 5 stars

Don't sign up for 7 days trial...

Signed up for 7 days free trial, didn't notice time passing, and have just realised they're going to take £30 out of my account. Hopefully it will be refunded immediately as I am within the 14 days cooling off period. In any event new legislation means you should have 14 days cooling off after every payment due.

22 September 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Dee,

Thank you for getting in touch.

Could you please email our customer support team to assist you with your query? Their email is info@thefast800.com

Kind regards, The Fast 800 team :)

Rated 5 out of 5 stars

Five-star emergency rations

I have been successful with the Fast 800 and found it very useful to have 'emergency rations' when I was not able to cook a proper meal. The shakes are a bit gritty -- the all-important fibre -- but they taste better than I expected; the coffee shake tastes like coffee. The protein bars are a bit dangerous because they are actually like chocolate bars. I have to remind myself that they are not meant to be eaten as snacks! All these options make it easier to stick to the programme. Well designed website, prompt delivery.

1 September 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Lally,

What wonderful feedback! We're thrilled our products are helping you succeed. We agree our protein bars are deliciously 'dangerous,' and thanks for the great comments on the fibre in the shakes and our quick delivery!

Warm regards, The Fast 800 team :)

Rated 5 out of 5 stars

Protein and fibre

I really enjoy the protein shakes and find the fibre very beneficial.

26 September 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Louise,

That's fantastic to hear! We're so glad you're enjoying the protein shakes!

Thank you so much for your review!

Warm regards, The Fast 800 team :)

Rated 5 out of 5 stars

Life changing

Thoroughly enjoying the support and encouragement from the Fast 800 team. I am losing weight, changing perspective on food, enjoying exercise without feeling I have had to give up everything I enjoy. It’s a lifestyle change but not too onerous. It’s tough to begin with but support is there. This is the first plan I’ve ever done that has changed my mindset and know it’s for life.

25 September 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Angela,

That is absolutely fantastic! We are truly delighted to hear that you're enjoying the support and that our plan is leading to such a huge mindset shift for you.

Achieving a lifelong, sustainable lifestyle change while still enjoying the journey is the ultimate goal, and we couldn't be happier that you've found that success with the Fast 800. Keep celebrating those wins!

Warm regards, The Fast 800 team :)

Rated 5 out of 5 stars

Love the product

Love the product. It really helps go forward with the health benefits it says. Diagnosed with diabetes and 3 months later my levels are great. Only a minor hiccup with fasting figures.

5 May 2025
Unprompted review
The Fast 800 logo

Reply from The Fast 800

Hi Bruce,

That's wonderful news! It's fantastic to hear you're seeing such great results.

Keep up the great work!

Warm regards, The Fast 800 team :)

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