Very pleased with my first purchase from Feltbox. Fast delivery, good communication & great choice of wools & tools. Prices are very competitive & quality products. I’m new to needle felting and I’... See more
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Review summary
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The Feltbox didn't have everything I ordered in stock but very kindly advised me they had an alternative fibre. As soon as let them know what I wanted as a replacement, I received a refund because of... See more
Very fast delivery. Haven't opened the package yet as my wife would be too tempted to open the individuals pieces now :D We have no doubts about the quality of the Advent set based on previous transa... See more
Well, yet again The Felt Box, that was an hour of my life gone spent choosing which colours, which type… and I loved it! So much choice it’s like being in a sweetie shop! Everything arrived beautifull... See more
Company replied
Company details
- #9 of 62 best companies in Craft shop
- #41 of 181 best companies in Hobby shop
- #3 of 13 best companies in Wool Shop
Written by the company
The Felt Box has been selling a huge range of carded wool, tools, felting materials and specialist fibres for all your needle felting needs since 2010. We provide quality products, value for money, quick shipping and excellent customer service. As a small business, with an excellent reputation, we are lucky enough to build strong and lasting relationships with our customers.
Contact info
Kingsmead, Station road, Kings Cliffe, PE8 6YH, Peterborough, United Kingdom
- 07777695114
- info@thefeltbox.uk
- thefeltbox.co.uk
4.9
Excellent
844 reviews
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Reply from The Felt Box
Dear Jan,
Thank you very much for your kind feedback.
We are pleased to hear that your order arrived promptly and that everything was just as described. Your support is greatly appreciated.
We look forward to serving you again soon.
Warm regards,
The Felt Box® Team
The Felt Box is an excellent company
The Felt Box is an excellent company. The products that they sell are all of a very high quality. The orders that I have had from them are all despatched quickly and are packaged really well.
I would recommend The Felt Box to anyone.
27 February 2025
Reply from The Felt Box
Dear Mrs Judd,
Thank you so much for your kind and thoughtful review.
We are truly delighted to hear that you are pleased with the quality of our products, the speed of delivery, and the care taken with our packaging. Your recommendation means a great deal to us.
We greatly value your support and look forward to continuing to provide you with excellent service and supplies.
Warmest regards,
The Felt Box® Team
Reply from The Felt Box
Thank you very much for your kind words.
We are so pleased to hear that you are happy with our products. Your support is greatly appreciated.
We look forward to serving you again soon.
Warm regards,
The Felt Box® Team
Beautiful product and amazingly quick…
Beautiful product and amazingly quick delivery!
26 February 2025
Reply from The Felt Box
Dear Lesley,
Thank you so much for your lovely review.
We are thrilled to hear that you were happy with the product and impressed by the quick delivery. Your kind words truly mean a lot to us.
We look forward to sending more beautiful parcels your way in the future.
Warm regards,
The Felt Box® Team
I love The Felt Box!
I’ve ordered from The Felt Box several times now and am always ever so pleased about the quality of the items I receive.
26 February 2025
Reply from The Felt Box
Dear Avie,
Thank you so much for your lovely review and for your continued support.
We are absolutely delighted to hear that you are always so pleased with the quality of the items you receive. It truly means a great deal to us to have loyal customers like you.
We look forward to sending you many more parcels filled with creative inspiration.
Warmest regards,
The Felt Box® Team
Reply from The Felt Box
Dear Sharon,
Thank you very much for your kind review.
We are so pleased to hear that you were happy with the quality of our products and the speed of delivery. Your feedback is truly appreciated.
We look forward to serving you again soon.
Warm regards,
The Felt Box® Team
Reply from The Felt Box
Dear Louise,
Thank you so much for your lovely review.
We are delighted to hear that your order arrived quickly and that you are enjoying the wide selection of wool colours. Your kind words truly mean a lot to us.
Many thanks again for your support, and we look forward to your next visit.
Warm regards,
The Felt Box® Team
Ive ordered alot of wools and tools…
Ive ordered alot of wools and tools from The Felt box.
Allways been very happy with everything Ive ordered
They arrive quickly good quality and packaged well
Have asked for advice on shades of whites wools very helpful
24 January 2025
Unprompted review
Reply from The Felt Box
Dear Miss Downie,
Thank you ever so much for your lovely review and continued support.
We are delighted to hear that you have been consistently happy with your wool and tool orders, and that everything has arrived quickly, well-packaged, and of good quality. It is also wonderful to know that you found our advice on shades of white wool helpful – we are always happy to assist.
We truly appreciate your kind words and look forward to sending you more creative supplies in the future.
Warm regards,
The Felt Box® Team
Reply from The Felt Box
Dear Sarah,
Thank you so much for your lovely review.
We are thrilled to hear that you love the wool and the box it came in! It is wonderful to know that the organised layout made it easy for you to find the colours.
Your kind words mean a lot to us, and we look forward to your next visit.
Warm regards,
The Felt Box® Team
Ordered from this company many…
Ordered from this company many times,always been pleased with the wool I have received for my felting.
29 January 2025
Reply from The Felt Box
Dear Mrs Metcalfe,
Thank you so much for your kind words and continued support.
We are delighted to hear that you have been pleased with the wool you have received for your felting projects over multiple orders. It truly means a great deal to us to have such loyal customers.
We look forward to sending you more wool for your wonderful creations in the future.
Warm regards,
The Felt Box® Team
Reply from The Felt Box
Dear Nicola,
Thank you very much for your kind review.
We are so pleased to hear that your order arrived promptly and that you are happy with the items. Your feedback is truly appreciated.
We look forward to serving you again soon.
Warm regards,
The Felt Box® Team
Reply from The Felt Box
Dear Janet,
Thank you so much for your kind review.
We are delighted to hear that you found our felting wool to be of good quality and that you were pleased with the fast service. It is also lovely to know that you found us easy to deal with.
Your support is greatly appreciated, and we look forward to your next visit.
Warm regards,
The Felt Box® Team
Beautiful selection of wool
Beautiful selection of wool . Great service.
I love the felt box .
28 January 2025
Reply from The Felt Box
Thank you so much for your kind words.
We are thrilled to hear that you love The Felt Box and are happy with both the beautiful selection of wool and the service you received. Your support truly means a great deal to us.
We look forward to sending you more creative inspiration in the future.
Warm regards,
The Felt Box® Team
Reply from The Felt Box
Dear Sarah,
Thank you ever so much for your lovely review – and the hearts too!
We are absolutely delighted to hear that you are so happy with your experience, and your continued support means the world to us.
We look forward to delighting you again soon.
Warmest regards,
The Felt Box® Team
Excellent product & service.
The website is very easy to navigate, excellent service & good delivery time, the product is of very high quality & would definitely recommend.
27 January 2025
Reply from The Felt Box
Dear Steve,
Thank you very much for your wonderful review.
We are so pleased to hear that you found our website easy to use and were happy with both the service and delivery time. It is especially lovely to know that you were impressed with the quality of the product.
Your recommendation means a great deal to us, and we truly appreciate your support.
Warm regards,
The Felt Box® Team
Quick delivery and quality materials
Quick delivery and quality materials. Would have liked the two different felting bases to be labelled as I can’t tell which is which - a minor issue
26 January 2025
Reply from The Felt Box
Dear Shelly,
Thank you very much for your kind feedback.
We are so pleased to hear that you were happy with the quick delivery and the quality of the materials. We also appreciate your helpful comment regarding the felting bases – labelling them is a great suggestion, and we will certainly take that on board for future orders.
Thank you again for your support, and we hope to welcome you back soon.
Warm regards,
The Felt Box® Team
good range of wools in many colours
A fab choice of wools in so many colours it's hard to choose. I got some of the multipacks which are good value for money if you want lots of colours (or to stock up on staples). Will definitely buy from here again.
26 January 2025
Reply from The Felt Box
Thank you so much for your kind review.
We are thrilled to hear that you enjoyed the wide range of colours and found the multipacks to be good value – they are indeed a great way to explore lots of shades or top up your essentials. We are so pleased to know that you plan to order from us again.
Your support truly means a lot to us, and we look forward to your next visit.
Warm regards,
The Felt Box® Team
Fabulous quality wool felt and silk
Fabulous quality wool felt and silk. Quick delivery and great communication
26 January 2025
Reply from The Felt Box
Thank you so much for your lovely review.
We are delighted to hear that you were pleased with the quality of the wool felt and silk, as well as the quick delivery and communication. Your kind words truly mean a lot to us.
We look forward to serving you again soon.
Warm regards,
Reply from The Felt Box
Dear Rosie,
Thank you very much for your kind review.
We are so pleased to hear that you were happy with the service, speedy delivery, and quality of the products. Your support is truly appreciated.
We look forward to welcoming you back again soon.
Warm regards,
The Felt Box® Team
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