THE FITNESS GROUP Reviews 

4,487
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 2,293 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, supportive, and knowledgeable, providing clear explanations and personalized guidance throughout their journey. Many people highlight the excellent customer service and efficient response times, which make the enrollment and learning processes seamless and stress-free. Reviewers often received prompt feedback and quick answers to queries, fostering confidence and making the overall experience enjoyable. People also appreciate the well-structured courses and comprehensive, helpful materials, contributing to an engaging user experience.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their patience, friendliness, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

User experience

Reviewers highlight positive aspects of user experience, with many expressing satisfaction and excitement... See more

Response time

Users describe positive interactions with response times, with many reviewers highlighting the quick feedback... See more

Service

Consumers find service to be positive, with many reviewers praising the helpfulness and professionalism of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve not yet started my course but recently signed up to the level 2 fitness instructor intensive under guidance from Rosie. I’d been swithering between so many providers and immediately talking with... See more

Rated 5 out of 5 stars

Customer service officer Warren was absolutely brilliant. I threw loads of questions at him . He dealt with them patiently and effectively. Hence I have signed up to do a FA course with intention l... See more

Rated 5 out of 5 stars

I recently chose to enrol with The Fitness Group after carefully reviewing a number of courses across the country. The main reason for my decision was the excellent telephone conversation I had wi... See more


Company details

  1. Career and Education Provider
  2. Education Centre
  3. Educational institution
  4. Fitness and nutrition

Written by the company

The Fitness Group is the Leading Fitness Education Training Provider with teams based in the UK, Europe and The UAE. With our industry-leading 5-Star support our expert team will guide you to grow your career through our wide range of internationally recognised, health and fitness education qualifications. At The Fitness Group we offer a wide variety of industry leading Personal Trainer, fitness and health education courses. Our industry leading courses are internationally recognised qualifications that meet CIMSPA and REPs UAE standards. We have locations throughout the UK, Europe and The UAE that offer full-time, part-time, and supported online study options. If you study online you can submit your practical assessments via video or you can book face-to-face tutor support. We are trusted by some of the most prestigious organisations to train and educate their teams and we support the recruitment of fitness professionals for all major gyms here in the UK and in The UAE. Our team are looking forward to supporting you.

The Fitness Group Education

Written by the company

The Fitness Group is the UK’s Leading Fitness Education Training Provider
With our industry-leading 5-Star support our expert team will guide you to grow your career through our wide range of internationally recognised, health and fitness education qualifications. We provide the very best fitness education experience for our students. Our ethos is centered on you, and throughout your journey you will have your own assigned tutor for support. Our students are at the heart of everything we do and this is what separates us from everyone else. We hope you enjoy reading our reviews from our former and current students.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4k reviews

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4.9

All reviews

(4,487)

2,168 reviews in the last 12 months

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Rated 5 out of 5 stars

Allie is a pleasure to work with…

Allie is a pleasure to work and very helpful in terms of guiding you through the course, the course is structured well, lots of helpful information is provided, and its all online if needs be and you can do it in your own time with no pressure. Once you get to grips with the info and process and what you need to do works well, a little daunting at first for someone who doesn't work online that much.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Have had a wonderful experience doing…

Have had a wonderful experience doing my level 3 mat Pilates assessment. Allie was my tutor and also marked the assessment for my group this week. She was super supportive, so helpful and filled the group with total confidence. Thanks so much Allie.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

I recently completed the Level 4…

I recently completed the Level 4 Nutrition course with The Fitness Group, and I had a fantastic experience from start to finish.

A special thank you to Mel, who supported me throughout the entire process. She was always approachable, knowledgeable, and quick to answer any questions I had. Her encouragement and guidance made the course much more manageable and gave me the confidence to keep progressing.

The course was well structured, informative, and easy to follow, with plenty of resources to support learning. I would highly recommend The Fitness Group to anyone looking to further their education in fitness or nutrition. Thank you again to Mel and the whole team for making this such a positive experience!

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Evan was great in my level 3 sports…

Evan was great in my level 3 sports massage course. He made me feel really confident in what I was doing, and felt comfortable to ask any questions I had. He made the course really enjoyable!

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Harry at the fitness group got me…

Harry at the fitness group got me enrolled into the nutrition course , Harry was very helpful and efficient getting back to me with questions I had , ensuring I felt comfortable choosing the right course for me!

Cheers Harry !

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Lorena and Jodie were so supportive!

Highly recommend Reformer Level 3 course with The Fitness Group!

Lorena and Jodie were so helpful, attentive and supportive throughout my reformer course and always responded quickly. Both provided invaluable feedback and I can't thank them both enough!

17 July 2026
Unprompted review
Rated 5 out of 5 stars

I enrolled with The Fitness Group in…

I enrolled with The Fitness Group in January, and I can honestly say it has been an excellent experience from start to finish.

The quality of the education, learning materials, and practical workshops was outstanding. Everything was well organised, easy to follow, and gave me the confidence to apply what I was learning. The support from the tutors throughout the course was fantastic.

I was fortunate to learn from both Alli and Lorena. They each have their own teaching style, but both are incredibly knowledgeable and passionate about helping their students succeed.

Alli was my tutor for the Mat Pilates workshop and my Reformer Pilates assessment. She is direct, honest, and has very high standards, which I really appreciated. She doesn’t sugarcoat feedback, but everything she says is to help you improve. She genuinely wants every student to pass and succeed, and she gives you the support and guidance to get there.

Lorena taught my Reformer Pilates workshop and assessed my Mat Pilates qualification. Her teaching style was clear, professional, and engaging. Her cueing during classes was excellent, and I learned so much from watching her teach.

By the time my Reformer assessment came around, I was an absolute bag of nerves. I walked in convinced I was going to fail. Alli recognised how nervous I was and immediately helped put me at ease. Once I started teaching, everything came together, and afterwards she even said she couldn’t understand why I had been so worried because I had done really well. That reassurance meant a lot.

Looking back, I realise it was just nerves getting the better of me. The support I received from both tutors gave me the confidence to achieve something I had worked hard for.

Another big advantage for me is that I’m moving to Dubai. The Fitness Group also runs courses there, which means I can continue my professional development without needing to change my qualifications.

I would highly recommend The Fitness Group to anyone looking for high-quality fitness education. The tutors are knowledgeable, supportive, and genuinely invested in helping their students succeed.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Very supportive staff

Very supportive staff, esp. Alastair. Straight forward course, very informative, and the learning fit around my busy lifestyle. Would highly recommend.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

So excited!!

I’ve just enrolled on to the mat and reformer Pilates instructor course. Rosie was lovely. She helped me set up a Payment plan that worked for me. I’m so excited to start the course next week.

21 July 2026
Unprompted review
Rated 4 out of 5 stars

Lorena is experience and willing to…

Lorena is experience and willing to share and answering questions. She was professional at all times, the teaching classes were not easy but she managed some how to go through the most relevant parts for us. She ease a bit the second day, makes us feel more confident and welcome .

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Great support and quick responses

Warren was really helpful throughout the enrolment process. He took the time to explain the different course options clearly and patiently answered all of my many questions without making me feel rushed. He was also very quick to respond whenever I contacted him.
A really positive experience so far and a great first impression of The Fitness Group. Thanks!

20 July 2026
Unprompted review

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