The Fleece Company Reviews 

4,448
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 4,109 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the blankets, noting their exceptional softness and ability to regulate body temperature, making them comfortable in various climates. Many appreciate that the products are made from natural fibers like 100% cotton, which contributes to their breathability and skin-friendly properties. People also highlight the beautiful color selection and the fact that the blankets become even softer with each wash. However, some customers also noted issues with product sizing, finding that blankets were often smaller than expected or advertised, leading to dissatisfaction. There were occasional concerns regarding delivery times, with some orders taking longer than anticipated to arrive, and a few instances of incorrect items being shipped. Additionally, a minority of people were dissatisfied with the perceived poor quality of some products, stating they did not match website descriptions or images.

What people talk about most

Product

Consumers find product to be ambiguous, with many expressing satisfaction with the softness, comfort, and... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the softness, breathability, and overall... See more

Order

Customers had ambiguous experiences with order, with many finding the ordering process easy and praising... See more

Delivery service

People report ambiguous experiences with delivery service, with some reviewers praising fast delivery and... See more

Price

Clients share ambiguous opinions on price, with some reviewers expressing satisfaction, finding the price... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This is my third review of The Fleece Company. In the end, they did their best to satisfy me after I ordered blankets without studying the size. MAKE SURE to look at the measurements rather than th... See more

Rated 4 out of 5 stars

I RECEIVED 3 BLANKETS THAT WERE NOT THE CORRECT SIZE, AND WERE TOO SMALL TO USE. I BELIEVE THEY ARE BABY BLANKETS. SO I TEXTED THE FLEECE COMPANY AND ASKED IF I COULD RETURN THE STILL PLASTIC-WRAPPED... See more

Rated 4 out of 5 stars

I purchased the BOGO blanket. I received the white and a beige. I absolutely love them both! I just wish they were larger for the price. They are incredibly comfortable and I don’t ever want to curl u... See more

Rated 4 out of 5 stars

I love the quality of the blanket! Justine was a great help because the King size blanket was too small for our regular size King bed. She helped me to replace it with the XL King blanket. I reco... See more



Contact info

3.9

Great

TrustScore 4 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(4,448)

4,292 reviews in the last 12 months

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Rated 4 out of 5 stars

I am waiting to get the product

I am waiting to get the product, but I believe the advertising and hope it matches all the great things they are saying. The website is a bit of a challenge and I needed to go back in three times before I could complete my transaction.

8 July 2026
Unprompted review
Rated 1 out of 5 stars

I received a product that doesn't even resemble the size I ordered.

I received a product that doesn't resemble what I ordered. These blankets are nowhere near the size I ordered. I cannot even reach the website for this company. I ordered 4 blankets that are useless. I can no longer trust ordering anything online. I mean there were tons of reviews, apparently all fake. I'll ve contacting my credit card company immediately. What a scam.

1 July 2026
Unprompted review
The Fleece Company logo

Reply from The Fleece Company

Hi MJ,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations, and we'd very much like the opportunity to assist you.

We'd appreciate the chance to better understand your concerns and review the details of your order. Please contact Angie from our Customer Experience Team at angie@thefleececompany.com and mention your Trustpilot review. She will review your order history and do her best to assist you in finding the best resolution for your concern.

— The Fleece Company Support Team

Rated 5 out of 5 stars

I love these blankets!!!

I love these blankets!!!!
I tell all my friends about them, I ordered two in queen size. They work so well in summer and winter. I just want a bigger size so I ordered the XL KING! My husband and I can’t wait now we have two for the bed and two for the couch since it’s BOGO free!

8 July 2026
Unprompted review
Rated 1 out of 5 stars

I planned to return my blanket BUT…

I planned to return my blanket, BUT I'd need to ship it to GERMANY! It is NOT a queen size, it is a TWIN size!! What a scam! Fleeced! Buyer beware of internet sales. Do your research before buying.

7 July 2026
Unprompted review
The Fleece Company logo

Reply from The Fleece Company

Hi Brooke,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations, and we'd very much like the opportunity to assist you.

We'd appreciate the chance to better understand your concerns and review the details of your order. Please contact Angie from our Customer Experience Team at angie@thefleececompany.com and mention your Trustpilot review. She will review your order history and do her best to assist you in finding the best resolution for your concern.

— The Fleece Company Support Team

Rated 5 out of 5 stars

I am very happy with the quality of the…

I am very happy with the quality of the muslin blankets. However, on the initial order, one of the blankets they sent was the wrong size. Nina, their customer service rep, was so professional and courteous, she took care of the problem right away. I highly recommend this company.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

I worked with Nina in Support regarding…

I worked with Nina in Support regarding an order I received with the incorrect size of product. She very quickly provided a solution and new product was shipped.
I was very pleased with the service and quick solution.

8 July 2026
Unprompted review
Rated 1 out of 5 stars

I wanted two blankets and some how…

I wanted two blankets and some how ended up ordering three, but I'm sure you guys do this on purpose and that's what I will tell everyone i talk at the shop I work at.
There was also no opportunity to make this right before the order was completed so now my experience from now on will be bad. I'm sure there is no resolution for this so I will have to dispute it with my credit card.
Thanks for making things not easy.

8 July 2026
Unprompted review
The Fleece Company logo

Reply from The Fleece Company

Hi Gordon,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations, and we'd very much like the opportunity to assist you.

We'd appreciate the chance to better understand your concerns and review the details of your order. Please contact Angie from our Customer Experience Team at angie@thefleececompany.com and mention your Trustpilot review. She will review your order history and do her best to assist you in finding the best resolution for your concern.

— The Fleece Company Support Team

Rated 5 out of 5 stars

The site was very clear to understand…

The site was very clear to understand and make selections. At first, I wasn't sure if my second blanket had to be the same color as the first. I easily switched the second color to the pretty Magnolia print which will go well with the green that I also selected. I'm looking forward to using these breathable blankets this hot summer in NC. Thank you.

8 July 2026
Unprompted review
Rated 3 out of 5 stars

I placed an order during the BOGO sale

I placed an order during the BOGO sale. I chose a white and a green xl king size. You had to use a drop down menu to choose size and color. I also ordered two shams in green to match the green blanket. When I checked my order and shipping progress it showed I ordered two white king size blankets and not xl king. Reading their return policy I am very disappointed that the customer has to pay return shipping. I already paid almost $19 for shipping. I would really like to exchange my blankets for what I ordered without having to pay to ship them back to the company. I will not be ordering from this company in the future. I wish I had looked at the reviews BEFORE I spent so much money.

21 June 2026
Unprompted review
Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, but your ad said 89 dollars. None of the options cost that amount. Full was 79.
I bought a blanket before I found your queen size was NOT generous. I'm forced into buying king size.
I love my queen size, but it is not long enough to cover my feet.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Customer support personJustine

Customer support person, Justine, was very prompt in replying to my email concerning the muslin blankets.
She addressed my issues and compensated with a replacement for the blankets. Justine is an asset to your support staff!

7 July 2026
Unprompted review

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