We have ordered several shirts in the past and have always been satisfied. However, I have now received a shirt with an incorrect print. The name is spelled incorrectly, even though the order specifi... See more
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We received the wrong kids jersey. We ordered Mallorca 2024-2025 and got the 2025-2026 shirt. We really wanted the 2024-2025 version. We dont seem to be able to make any contact about this with footba... See more
Received my order yesterday. Looks good so far. Changed rating from 1 to 4 stars (proper communication and faster delivery would make it 5*) Ordered 2 outfits for my sons 20th of Sept. Payment an... See more
Company replied
I frequently order shirts at the footballshirt store and normally I receive the high quality shirts pretty fast. The last shirt I ordered however, I did not receive. After getting into contact with Ja... See more
Company details
Information provided by various external sources
The Football Shirt Store is a reputable online shopping store for quality football shirts for adults and children at affordable prices. The Football Shirt Store - Supplier of quality replica football shirts and kits for adults and children at affordabl...
Contact info
Thailand
- thefootballshirtstore.com
3.4
Average
372 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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They answer
There went something wrong with my payment. But after some emails, they finally responded en they helped me very good.
3 July 2024
Unprompted review
Reply from Thefootballshirtstore
Dear Meike,
How did you make payment for the order?
Best Regards
The Football Shirt Store
Worst service ever seen…
I´d like to get an update Asap about my order 240629-191702-9423. The page is filled with bad reviews and even then you don´t seem to have the need to reply within a week. Also not by mail. Please don´t tell me the story about EK. I guess all the people who have ordered during EK....will recieve their order when it´s time for WK
29 June 2024
Unprompted review
Reply from Thefootballshirtstore
Dear Elke,
Payment was received by you on 29 June. According to the BPost tracking website the package containing your order was deliver to your address on 16 July:
https://track.bpost.cloud/btr/web/#/search?lang=en&itemCode=LD629098798BE&postalCode=2360
Your order was delivered to you within the 2 to 3 week delivery time frame clearly indicated on the website for your consideration.
https://www.thefootballshirtstore.com/index.php?seo_path=the-football-shirt-store-shipping
Best Regards
The Football Shirt Store Staff
Reply from Thefootballshirtstore
Delivered - Time of delivery：2024-07-25
Your package was delivered successfully to the addressee.
- Sync Time: 2024-08-09 03:16:09 (GMT+07:00)
2024-07-25 14:36
NEWARK,【US NJ NEWARK， NJ 07103】
2024-07-25 08:58
NEWARK, NJ 07103 Awaiting Collection,
2024-07-25 08:47
NEWARK, NJ 07103 Departure from Processing Center, 【US NJ NEWARK， NJ 07103】
Thank You
Kind Regards
The Football Shirt Store Staff
Nothing after payment confirmation but after two weeks received the order
Update July 15: I did not receive an answer to my messages but I did receive my order on the 15th!
We are very satisfied with the product except for the stickers for the customized name - I hope they remain attached.
July 12: Similar to lots of reviews here: placed an order and got a confirmation of payment and then nothing.....
The football shirt store does not reply to my questions per email and contact form when I can expect my order.
I hope this is not a scam and that I will receive my order.
1 July 2024
Unprompted review
Reply from Thefootballshirtstore
Dear Dirk,
What is the order number please?
Best Regards
The Football Shirt Store
Its been almost 2 days and I still…
Its been almost 2 days and I still haven't got any e-mail about my package, so I wrote 2 e-mails and they didn't reply... No update or nothing, just an email about the payment and that was it, I hope they didn't scam me. Would like to cancel my order and get a full refund order id: 240707-203302-8042
7 July 2024
Unprompted review
Reply from Thefootballshirtstore
Dear Reindert,
According to the DHL tracking website your order was delivered to your address on Thursday 26 July.
https://my.dhlparcel.nl/home/tracktrace/JVGL06250070001981174533/2082GG
https://www.thefootballshirtstore.com/shipping.html
Best Regards
The Football Shirt Store Staff
how long does shipping takes to come to…
how long does shipping takes to come to the US
1 July 2024
Unprompted review
Reply from Thefootballshirtstore
Dear Customer,
Please consider the shipping information indicated on the wesbite:
https://www.thefootballshirtstore.com/index.php?seo_path=the-football-shirt-store-shipping
Thanks
Kind Regards
The Football Shirt Store Staff
Reply from Thefootballshirtstore
Thank you Tamaico!
Hello,
Hello,
I orderd one month ago a football shirt.
Still not received anything, when can I expect it?
240517-164042-8677
22 May 2024
Unprompted review
Reply from Thefootballshirtstore
Hi Martin,
The package appears to have been delivered to the incorrect address. I have just emailed you regarding this and we get this resolved for you asap.
Sorry for the inconvenience.
UPDATE:
A REPLACEMENT SHIRT HAS BEEN DISPATCHED TO YOU MAARTEN.
Kind Regards
The Football Shirt Store Staff
Track and trace provided upon request
The track and trace was provided upon request here. It took a bit long but my order arrived on 1st of July. The t-shirt is amazing, very very nice! Thanks for your support
24 June 2024
Unprompted review
Reply from Thefootballshirtstore
Dear Alessandra,
According to the PostNL tracking website the order was delivered to your address on 1st July.
https://jouw.postnl.nl/track-and-trace/LR079991891NL-NL-2316SK
Kind Regards
The Football Shirt Store Staff
Dissapointed
I ordered 2 football sets for my sons as presents on 9 June! I did not receive anything yet! It was a surprise so im a bit dissapointed that they did not receive it when it was supposed to be gifted. We also have no answer on the message we left on the website....
My order number is 240609-105817-4239
Well i received my order today. It was al nassr shirt set with nr 7 and personal name. But on the shirts there isnt nr 7 printed. Can i mail a picture of it somewhere? Because this nr is very important for us.
23 June 2024
Unprompted review
Reply from Thefootballshirtstore
Dear Jainuv,
According to the Bpost tracking website your order was delivered to your address on 26 June:
https://track.bpost.cloud/btr/web/#/search?itemCode=LD625388857BE&lang=en&postalCode=9000
https://www.thefootballshirtstore.com/index.php?seo_path=the-football-shirt-store-shipping
UPDATE:
You specifically ordered the personalised names without personalised numbers:
Al-Nassr Voetbaltenue Uit 23/24 Kinderen
Size: 16: 1-2 yr old = 90 - 105CM
Personalize Name: Zayd
Personalize Number:
Al-Nassr Voetbaltenue Uit 23/24 Kinderen
Size: 18: 3-4 yr old = 105 - 115CM
Personalize Name: Saad
Personalize Number:
Yours sincerely
The Football Shirt Store Staff
Quality products in vivid colors
Quality products in vivid colors, and a huge choice. 3th time I ordered here. Takes some time for delivery, but your patience is rewarded
23 May 2024
Unprompted review
Reply from Thefootballshirtstore
Thanks Karl!
Good quality, low prices
The only downside is that delivery time takes long. However, the quality is good and the prices even more. Thefootballshirtstore is a trusted online shop where you can go for all your football t-shirts.
20 June 2024
Unprompted review
Reply from Thefootballshirtstore
Thank you Rami!
Reply from Thefootballshirtstore
Thanks Ronald!
Reliable webshop
Reliable webshop; good value for money. I have ordered in total 15-20 items in the past years. Delivery time is 4-6 weeks so you have to be patient but it is worthwhile.
19 June 2024
Unprompted review
Reply from Thefootballshirtstore
Thankyou. Sorry the delivery so long. Do you have an order number? (I'll refund the shipping costs on the orders that took more than 28 days to receive).
Ordered couple of times
Ordered couple of times, price vs quality is great. One order went wrong, they offered good solution and good comms
4 December 2023
Unprompted review
Reply from Thefootballshirtstore
Thank you Daniel!
Good shirt stop & shop
The deliver what they promiseand in case if issue manage correctie and communicatie it wel and friendly
6 May 2024
Unprompted review
Reply from Thefootballshirtstore
Thanks you Rob, very much appreciated!
Great shirts for a nice price
Great shirts for a nice price. Good delevery.
7 June 2024
Unprompted review
Reply from Thefootballshirtstore
Thank you Patrick!
Football shirts
Ordered 2 Sheffield united shirts from 10+ years ago that I’ve not got in my collection and they have turned up quickly and are in great condition. Really happy with the service. Would gladly recommend
19 June 2024
Unprompted review
Reply from Thefootballshirtstore
Excellent SG. Thanks!
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