TheFragranceHub

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Rated 1 out of 5 stars

I received the dupe Barakkat Rouge 540 quickly after ordering. When I initially sprayed the scent I thought it smelled a little unusual to say the least, however after a few minutes I not... See more

Rated 5 out of 5 stars

Jean Lowe Immortel. Dupe of Louis Vuitton L'immensite. Smells very similar good longevity. Quick delivery good communication. Reccomend this company and will definitely buy from them again. Mark f... See more

Rated 1 out of 5 stars

I ordered a fragrance which I can only deem as a bad batch, barely lasted 45 mins, which is odd as the same fragrance from another retailer lasted for 6-7 hrs. Returned on 4 June and still no refund,... See more

Rated 5 out of 5 stars

Wonderful customer service. Perfumes where cheaper than anywhere else online came faster than expected so no complaints from here. Have a amazing range. Will defo buy from here again.

Company details

  1. Cosmetics and Perfumes Supplier

Written by the company

Welcome to The Fragrance Hub. Find your signature scent with our luxorious collection of men's and women's fragrances.


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All reviews

(27)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Foul smell of dupe Barakkat Rouge 540…

I received the dupe Barakkat Rouge 540 quickly after ordering.

When I initially sprayed the scent I thought it smelled a little unusual to say the least, however after a few minutes I noticed it reminded me of TCP the antiseptic and I removed it immediately. I emailed the company, after one week I did not receive a reply.

I packaged the whole lot up (unfortunately I had torn the box but I can’t imagine they’d resell this to anyone), paid approx £4 in postage and sent the whole lot back to them.

One week has past, still no correspondence or refund. I can’t imagine I’ll ever see one. Perhaps it was a one off although I gave the company two chances to try to remedy the situation.

Appalling customer service and disgusting scent.

I’ve ordered other dupes from TikTok and I’ve always been happy with the quality of products.

14 October 2024
Unprompted review
Rated 5 out of 5 stars

Jean Lowe Immortel

Jean Lowe Immortel. Dupe of Louis Vuitton L'immensite. Smells very similar good longevity. Quick delivery good communication. Reccomend this company and will definitely buy from them again. Mark from Edinburgh

15 October 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a fragrance which I can only…

I ordered a fragrance which I can only deem as a bad batch, barely lasted 45 mins, which is odd as the same fragrance from another retailer lasted for 6-7 hrs. Returned on 4 June and still no refund, not great customer service.

29 May 2024
Unprompted review
Rated 5 out of 5 stars

Very good seller

I just recieved my order Which was delivered very quickly. I purchased Rasasi Hawas and The Fragrance Hub were selling it for the next price I could find. Excellent experience

7 June 2024
Unprompted review
Rated 1 out of 5 stars

Third time I've ordered now

Third time I've ordered now. Got a refund straight away and no explanation. Emailed the address on the email confirmation and no response! I'd like to know why you can never fulfil my damn order!!

14 January 2024
Rated 5 out of 5 stars

Fantastic

Honestly? they had what i wanted, alot of other places didnt.
Speedy delivery too.

1 December 2023
Rated 1 out of 5 stars

Never got perfume or follow up explanation

I ordered the perfume and got confirmation email then 4 days later the money was returned without explanation or any follow up email. The email asking for me to review my experience was the next correspondence I received.

29 November 2023
TheFragranceHub logo

Reply from TheFragranceHub

Hi Caroline,
Our stock does not work like a usual business. I'm very sorry there was not more communication on our side.

Rated 4 out of 5 stars

Christmas gift

Searched all over for this particular perfume, as it is a particular favourite. Received in perfect condition, as it is a gift don't know if contents live up to packaging, but no reason to believe otherwise. Very pleased with response and delivery.

22 November 2023

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