Thefrazersgroup Reviews 1,081

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and value, often noting positive results. The delivery service is frequently highlighted as efficient and timely, with many appreciating the quick dispatch and careful packaging of their orders. People also commend the company's service, describing it as professional, helpful, and responsive. However, some customers experienced issues with their orders, including delayed or undelivered items, and in a few cases, products arrived with damaged packaging or were not sealed properly. A small number of people also received items with a short use-by date or found that an alternative product was sent instead of what they had ordered.

What people talk about most

Product

Customers had positive experiences with product quality and value. Many reviewers praise the quality of the... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently praising its speed and efficiency.... See more

Service

People report positive experiences with service. Customers consistently praise the fast and efficient... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the ease of online... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good value product. Quick delivery and the delivery company used by Frazers informed me not just the day they would deliver but gave an hour within which the delivery would be made. The deliver... See more

Rated 5 out of 5 stars

Placed a order and a phone call to say i may have to wait a day or two because fresh batch being made which I dont mind. Two days later had email to say order if finished two day after that I receive... See more

Rated 5 out of 5 stars

This product is brilliant, it’s now week 2 almost 3 ,and the change in my birds is exceptional, They have never looked fitter , they have a beautiful vibrant sheen to their feather and will undoubt... See more

Rated 5 out of 5 stars

Fantastic company !! Had an issue with my delivery DPD to fault but Erin and the team from frazers got it all sorted and my order was to me with no problems .love frazers products can’t be with out t... See more


Company details

  1. #72 of 94 best companies in Animal feed shop

Information provided by various external sources

The Frazers Group is a third generation, family-owned and managed company based outside Banbridge, Co Down, Northern Ireland. razers Feeds started when Andrew (Drew) Frazer began mixing feed for his own use, in an effort to reduce costs in his poultry business back in 1974. His work soon became known in the area, and local farmers began to ask if he would make feed for them as well. Since then the business has grown to supplying animal feed and related products all over Ireland. We pride ourselves on providing affordable feeds that offers excellent results and a friendly and reliable service. A team of qualified nutritionists are available to advise our customers and ensure that our products continue to be the best that money can buy. Over the years Frazers have developed and specialised in the feed sector to Import/Export of seeds, grains and pulses and finished mixes/products. We also have developed separate feed & food sector facilities providing professional solutions offering in-house labelling, packaging, storage and distribution to global markets and customers. The Frazers Group now plays an important part in the food chain. Every day helping our customers to achieve more success through our commitment to providing a rapid, efficient and comprehensive service, whatever their requirements. To do this, we use the latest technology and we satisfy the most rigorous standards of quality control distributing an extensive range of agrochemical material, food and feed ingredients.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Bad sealing

The food has arrived but they were naughty as it wasn’t sealed well and some food fell out inside the bag. This also might cause damage to the quality of the food. Also it should be clear on the website that regular mail take more that 12 days to arrive. I missed my first order because of delay and now the product bag was not sealed 😕

26 December 2025
Rated 2 out of 5 stars

I always order from you guys this time…

I always order from you guys this time upon ordering I didn’t know there would be such a short use by date on my products which arrived there was only one two months use by date on some products bare in mind I ordered 4x5 liter bottles so I use them all round the year if I knew there would be a short date I wouldn’t order or I’d have asked for a longer use by dated product but when I called in they told me use the product and nothing could be done so I’m just left with these products with a close use by date now which is why my review will be low other than that you have great products which is why I order but I’m scared to order next time as I do spend most to £200 a time when ordering so not small orders I should have been taken care of properly but oh well now I know next time where to order from

23 November 2025
Rated 2 out of 5 stars

Kept my money for over a week and didn't deliver the goods.

Whilst waiting for the product that I ordered, I received a refund, with no explanation , even though a previous email had said that the goods had been dispatched and were in transit. I contacted them to ask what had happened, and they said it was out of stock. Surely in this age of technology they should not have accepted an order for a product that they didn't have, nor mislead me by saying that it was in the post. Not only did they then keep my money for a week, but they caused my animals to suffer whilst I waited for medication that would never arrive.

20 November 2025
Rated 5 out of 5 stars

Excellent experience all round!

Good value product.
Quick delivery and the delivery company used by Frazers informed me not just the day they would deliver but gave an hour within which the delivery would be made.
The delivery was made when they said it would be made which is refreshing considering that some delivery companies expect you to be around all day!!
Thank you.
Will definitely be ordering more products from you.

4 November 2025

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