The Free Website Guys Reviews 4,004

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,531 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for their excellent service, highlighting the ease of working with them and the professional quality of the websites created. Many appreciate the clear communication and the supportive approach of the staff, who are often described as patient and informative, guiding users through the process. The user experience is frequently noted as smooth and efficient, with reviewers feeling well-prepared to manage their new websites. However, some customers also noted issues with constant delays, extremely poor communication, and having to upload content themselves. A few other people also felt that the free service was not truly free, citing unexpected annual subscription renewals and a lack of phone contact options.

What people talk about most

Website

Reviewers mention positive feedback about website, with many expressing satisfaction with the... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, patience, and... See more

Service

Customers consistently note positive experiences with service, often highlighting exceptional support, clear... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease and clarity of the... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi I’m Helena and I had my LifemCoach website done by tfwg and it is awesome. I really love every detail. I was not expecting it to be so beautiful being that it was free but it turns out that ther... See more

Rated 5 out of 5 stars

This company was very easy to work with and made it possible for me to have an amazing author website to showcase my writing and any books I release. Hopefully in the future the website will also incl... See more

Rated 5 out of 5 stars

What made my experience great with Thefreewebsite guys was the communication. To anyone I've spoken with I've always got a response that was detailed. There wasn't a chat we're i was left to figure ou... See more

Rated 5 out of 5 stars

5 Stars Excellent support and a strong foundation for our non-profit website The founder of our organization, Empowered Up, submitted a request and was selected by The Free Website Guys as o... See more


Company details

  1. Website designer
  2. Business and IT Consulting agency
  3. Business development service
  4. Design agency
  5. Web designer

Written by the company

The Free Website Guys is the highest rated free-website service in the world, with 10,000+ reviews on Clutch, G2, DesignRush, and GoodFirms. Forbes rated them the best free-website service: https://www.forbes.com/advisor/business/software/best-web-design-company/


Contact info

4.8

Excellent

TrustScore 5 out of 5

4k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

i highly recommend #the free website…

i highly recommend #the free website guys, they make the process of getting a professional website incredibly seamless and stress-free. Their attention to detail, clear communication, and commitment to delivery high quality work are unmatched. If you are looking for a reliable team to assist you in elevating your online presence, look no further!
Thanks guys for everthing

18 May 2026
Unprompted review
Rated 5 out of 5 stars

These guys were amazing

These guys were amazing! I would highly recommend them for your website. They were with me every step of the way and were relatively responsive given their volume. The site was done from beginning to end in just a few weeks and they gave great instruction on how to keep my site updated going forward. Once again, I would highly recommend this company

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Experience from Start to Finish!

I cannot recommend The Free Website Guys enough! They recently built a website for me, and the entire process was seamless, professional, and incredibly efficient. From the initial kickoff to the final handoff, their team was responsive, attentive to my feedback, and delivered a high-quality product that exceeded my expectations.

I worked with Sven Nilsen. He is an amazing person, always responding quickly and kept me updated about current development and next stages.

If you are looking for a team that delivers excellent web development with zero hassle, look no further. I'm absolutely thrilled with my new site!

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience with Free Website Guys

They made the process of creating a website easy to walk through. Though none of the difficult parts of the process were on me, the parts that I did have to do were thoroughly explained. Sven communicated really well with me and gave me some good advice on my domain. It actually is free with no pressure to buy any anything else if you don't want to, but based on my experience with them, I'd be open to their other services.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

The Free Website Guys

Sven and his team were phenomenal to work with. They were professional and diligently worked to ensure that my education website met my expectations. This was a project I had to put off, and they stepped in to make the process smoother. If you need to create a website, I recommend The Free Website Guys. You will be glad you did!

17 May 2026
Unprompted review
Rated 5 out of 5 stars

My great experience with the Freewebsiteguys

My experience with the Freewebsiteguys has been phenomenal. I was skeptical about an advertisement offering things for free, but needed a website and decided to give it a try. I was very pleasantly surprised. Not only was my application accepted, I was quickly contacted by a designer, who walked me through each step of the project. He kept me updated regularly, every step of the way, so that I didn’t have to wonder about what progress was being made. He made sure to ask me what I wanted anytime decisions needed to be made and delivered the finished website in a very timely manner. Even when I had a few delays on my part, my website designer was always understanding and helpful. Thank you Sven, for setting me up for success.
Sincerely, Harriett Holmes

20 March 2026
Unprompted review
Rated 5 out of 5 stars

They had an easy process to set up the…

They had an easy process to set up the website. They communicated well throughout the entire process and told me what to expect each step of the way. When the website setup was completed they sent me videos on how to update and manage it myself from that point on. Really easy and I would highly recommend The Free Website Guys to anyone looking to get their first website setup quickly.

7 May 2026
Unprompted review
Rated 4 out of 5 stars

fast service on time

the company was fast with their applications process; I was able to start working with them as soon as possible. there was no delay and they got my website done in a timely manner. I would highly recommend the free website guys.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

I would recommend

I would recommend. They are very professional and are always available to answer questions, help you throughout the process. The websites are user friendly and just the right fit.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Building a Sculpture Website with the Free Website Guys

I worked with Sven and his Team to build my new website. The Free Website Guys are phenomenal. Every step was clearly explained with all transparency. they have videos that provide clear instructions for each stage of the project. Communication with them was prompt and seamless! They surpassed my expectations, I am happy with the project they handed off, and I highly recommend them!!!

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Very positive experience

I recently had a very positive experience with The Free Website Guys. The communication was friendly, professional, and clear from the get-go. Very efficient guidance throughout the initial setup process; they were also always available to answer questions and provide support.

I appreciated very much how approachable the team is, especially while discussing hosting, website structure, and design ideas for my academic and research website. The process felt and was transparent and well organized, and I never felt pressured.

The concept is exactly as advertised: you purchase the hosting yourself, and they help build the website at no additional development cost. For anyone looking for an affordable way to establish a professional online footprint, especially for a personal or academic profile but certainly not only, this is definitely a very good option.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Yes, they did my website for free!

I am extremely appreciative of the development team.

Found this company on Facebook and liked their page. I reached out and we were soon introduced.
From here communication was as easy as an email.
Brief discussion out the way and they went into action.

Here I am with my site done and I am over the moon.
They have good relationships with domain host partners which made this exercise so much easier.

Thank you team The Free Website Guys.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

They Helped Transform My Hair Care Brand Into a Real Online Business

I honestly cannot say enough great things about The Free Website Guys. As a small business owner building my hair care brand from the ground up, having a professional website felt overwhelming and financially out of reach at first. Their team completely changed that experience for me.

They created my very first website for FREE, and the quality far exceeded my expectations. The site looks professional, modern, user-friendly, and truly captures the vision of my brand. What impressed me most was how supportive, responsive, and knowledgeable they were throughout the entire process. They made everything feel easy and stress-free.

Because of them, I now have a universal retail platform that allows me to expand my reach, connect with wider audiences, and confidently grow my hair care business online. They gave my brand a real foundation and helped bring my vision to life in a way that feels authentic and elevated.

If you are a startup, entrepreneur, or small business owner needing a website but unsure where to begin, I HIGHLY recommend The Free Website Guys. Their generosity, professionalism, and talent are unmatched. Truly grateful for this experience!

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Cannot thank the team enough

Cannot thank the team enough! Starting a business alone is hard enough. I figured I would work on word of mouth alone and then I found the team here, with Sven. They quickly got me a simple site up and ready to go that exceeded my expectations. Not only did they set this up for me, they provided info and answered a few questions after completing the site. I am waiting to hear on a quote for maintenance because I see the value and appreciate this more than I can express. Truly awesome people giving back to empower small business owners!

14 May 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING

The Free Website Guys were patient and extremely helpful. They were also very tentative and checked in often to see if they could assist or to confirm receipt of emails and information. 10/10 would recommend to anyone I know!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

I was very impressed with the service…

I was very impressed with the service provided by Sven and his team. They were very professional and built me a beautiful website in a short space of time.

Getting a good website built by qualified developers is not cheap, so to get it for free is amazing and helps start-ups like mine a lot.

I would highly recommend The Free Website Guys to anyone who needs a website for their business.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Company to Work With!

This company was very easy to work with and made it possible for me to have an amazing author website to showcase my writing and any books I release. Hopefully in the future the website will also include merch, which they have also made sure to build into the website for my future plans. They did so well and I am very impressed.

13 May 2026
Unprompted review

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