thefreezepipe.com Reviews 580

I have a single coil top that came with the 16” bong. I have trouble with it becoming quickly clogged with resin after about a dozen uses. The top of the coil appears to have a tight bend and pinches off easily. I am ordering a different coil top in hopes it won’t clog as fast. Either way, I can now switch back and forth if the new Revolver XL has any issue.

It looks wonderful! Can't wait to get it!

Great service after I let you know about missing part and it's being sent now free of charge!
Thanks for immediate action!
Gerald Effland

Customer service is second to none. These guys stand behind their products and their products are fantastic. If you're undecided on purchasing anything from FreezePipe, decide yes and enjoy the crisp clean ride 🫠🦨♥️

Great products! Easy purchase. I haven't needed any customer service at this Point. I'm a Repete customer... Again. Cheers!

OK I have 5 Beaker ice bongs,I have one at each location. My friends are all older than me I am 66 and really enjoy the freeze bong. It totally is amazing, it cools the smoke, so bigger and better bong hits. I most definitely recommende the freeze pipe.

Overall, the product and function of the bubbler was phenomenal. By far my favorite pipe I’ve ever had my only concern and dislike was how thin the glass was on the nipple of the mouthpiece, just by setting it down on my countertop. It popped and shattered when the rest of the pipe is so durable and strong, unfortunately I had to purchase a new one after already spending the cost of the original pipe so I was a little disappointed on that. I am very careful with pipes and usually place them on mats but I have this one down many times and didn’t know different the last time and it just broke .

Picked up a bubbler pro, and it's amazing. I never smoke without it if i can avoid it. It's made it so much easier to take big hits and not have anywhere near as much throat burn, etc. Shipping was fast, and the box was packaged well. I just ordered the upgrade piece to make it the ultimate. Thanks guys for making a great product!

Had broke my stem very quickly after purchasing. Then my dumb ass dropped the Bowl onto granite countertop and it broke🤦‍♂️
I reached out via Facebook on one their posts… they quickly responded and told me email Customer Service
They got back to me very quickly and were a great help! Totally my fault on the breakage. We are stoners after all 😝
They quickly sent me a very easy to use link that brought new stem and bowl up at 40% off. Which was not an expensive piece to begin with. So like $20 got me new stem and Bowl!!
Good peep’s! Great Bongs‼️💯❤️

I have purchased 2 bowls, 1 bowl shattered in my hand, 1 has a crack. I thought I read in your general info that the glass is made of some durable material that will last. I don’t think it has even been a year since I purchased the freeze pipe.

I have contacted the company over 6 times with email and phone calls. I don’t appreciate being called a liar, when telling them the USPS doesn’t have it. I do not appreciate being told oh it was shipped; I promise you will get it Tuesday or Wednesday. IT has now been over 2 weeks since I ordered the pipe. I feel that it was only found (finally was shipped last night) when I told them if I did not have it Tuesday or Wed (today) that I would call and turn in a fraud charge with my credit card on them. They can’t be counted to tell the truth or even follow up on email. IT took 6 days to reply and their reply time sucks. I am truly sad that I was duped by a company in the US. The fact is even if the pipe is fantastic the bitter taste from your customer service will never go away.
A truly pissed off customer and wishing I would never have ordered.

Great quality/price point glass! Build quality is good on the pieces I have purchased and customer service has been good with answering questions. Glycerin setups are good and didn't have any tight areas or sharp turns that are prone to clogging.

Good stuff good people

Easy site to navigate, cool ass smokewares. Just got the freeze pipe with a coozie wrap and cooling stone and about to order the bubbler blunt thingy. Very excited about having cooler smoking experiences=a very satisfied customer!

Great company. They will get back to you soon with any questions. 👍

Just ordered my first piece and I am super anxious for it to get here. Great sight, very descriptive and easy to navigate. Super stoked to have a smoother smoke!!!!!

Everything wuz good can't wait to get it shipped to me so I can try it out

This is my 4th time a product from freeze pipe and I'm sure there will be more!! Best smoothest coldest hits!!

These bongs will give you the smoothest rip of your life and it would be worth the price if they weren’t so fragile. This glass is marketed to be strong but do not let that fool you, I have broken two glycerin coils and cracked a base just while cleaning but customer service was amazing with replacements.