The French Farm Reviews 

403
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and wide selection of products, highlighting many unique and delicious items that are often hard to find elsewhere. People consistently appreciate the prompt and fast delivery service, noting that their orders arrive quickly and in a timely manner. Reviewers also consistently highlight the careful and excellent packaging, which is often described as super safe and ensures all contents arrive in perfect condition despite travel. The ordering process is described as easy and efficient through their excellent website, leading many consumers to express their strong intent to order again.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing delight with the quality and taste... See more

Quality

People report positive experiences with quality, often praising the delicious taste of food items like tea,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the prompt and fast shipping,... See more

Order

Customers consistently note positive experiences with order, with many expressing their intention to order... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am a francophile and francophone who has lived and worked in France and of course a HUGE foodie. For years I was getting a lot of my French ingredients, including my favorite mustards from Edo... See more

Company replied

Rated 5 out of 5 stars

French Farm products are one of a kind, I have purchased your beautiful steak knives and this time I got the lollipops and they’re delicious. I ordered the fruit, caramel and milk chocolate, never had... See more

Company replied

Rated 5 out of 5 stars

The tea towels that I had ordered were packaged well, without any damage. The fabric is soft, without any roughness or bleeding of colors. I would highly recommend these products because they look a... See more

Company replied

Rated 5 out of 5 stars

I placed my first order with the French Farm and am very impressed. There was an issue with the shipping through FedEx (not their fault) and when I reached out to the French Farm, they immediately fol... See more

Company replied


Company details

  1. Food products supplier

Written by the company

The French Farm has searched the European continent to bring you the finest in imported gourmet foods, and kitchen and dining decor.


Contact info

4.9

Excellent

TrustScore 5 out of 5

403 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(403)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to place order

Easy to place order. Great packaging. Easy to track order. Prompt delivery. The product bought is high quality and delicious! All natural with no preservatives or too much sugar.

12 September 2023
Rated 5 out of 5 stars

Excellent service

The website was easy to navigate and order. One of my items was not in stock and they took the time to communicate with me as to my preference about proceeding with the order. Their customer service is excellent. I received my order quickly. I would highly recommend The French Farm.

11 September 2023
Rated 5 out of 5 stars

Great variety of products

I absolutely love their variety of products. They have items that is difficult to find anywhere else. The shipping is free if you order over $50.00. My favorites are the mints, jams & honeys among other things. I can’t wait for when they have their open warehouse sales, it’s like a treasure hunt.

5 September 2023
Rated 5 out of 5 stars

Excellent in every respect

Superb product, excellent website for ordering, regular updates on status of order, and fast delivery. In addition, the product was carefully packaged and wrapped so as not to break. A great company.

28 August 2023
Rated 5 out of 5 stars

Service at last....

The associate who answered the telephone was professional, knowledgeable and truly helpful. I ordered because of her professionalism and sincere desire to be helpful enabling me to readily identify items I was seeking.

11 July 2023

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