Still havent been able to access my account
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I wish i could just give them negative…
I wish i could just give them negative ratings! Big scammers in the market! Their support desk is slower than a tortoise 🐢! Never in a million years gonna recommend this prop firm to anyone.
No communication possible, perhaps via Trustpilot?
Communication impossible after my 2 accounts at Voyage Markets were not reacheable anymore, suddenly.
They offered cheap accounts after difficult times. Accounts and money gone (for now).
Buying in this firm is simply waste
Buying in this firm is simply waste, their trading platform is voyage traders and that platform never opens😂i wasted my money. They just collect fees and they tell bye bye no need to trade
False promises and fake helpdesk means you won't get served!
The Funded Trader (TFT) ceased operations and I was promised my account after a year. Their CEO and Discord talks about doing the right thing and making us (their customers) whole again however whilst I had some small $5k account challenges reimbursed, and I have attended their live CEO discussions (with promises to answer all questions or seek help from their moderators) I suspect most of these are perhaps bots and/or well versed individuals whom respond to you in an infinite loop or ignore your questions/posts beyond surface level responses that lead you to dead ends. Your money once gone - is, in fact GONE!!! I've recorded chats where possible and have a timeline of events. Many just close down help tickets or have so many dropdown options to pre-fill before you can submit your help desk ticket that the barrier to entry (receiving help) is almost impossible. It used to be reasonable to submit a ticket (which gets an automated bot response simulating help - which I can prove over recording different submissions and receiving the verbatim response from an differing named "agent" each time on the help chat. This has now been updated obviously due to the overwhelming number of complaints filed on this chat feature (since WARNING they do NOT have a contact phone number or any other means of submitting a help ticket, including their Discord which directs you back to this one sole method of seeking help, i.e. there is NO help coming if you really need it!) meant they would need you to jump through more hoops to provide technical details (that you as a user do not have available to you even when seeking their various account level detail settings to be provided before they help you) No doubt after posting this someone may reach out publicly all for show, to seem helpful. Also if you pay (which I did many times more) you can get an account immediately, however for months (1 year+ now?) they would not offer anything more. Money talks for this company. I haven't even started on their trading fill tactics too (where I've taken the same trade positions in multiple other competing prop firms where my positions remained in profit/open, whilst TFT position was stopped out for a loss - due to some apparent spike in volatility - which you can't even see on their software). That complaint is for another time too. I have unsubscribed since and suggest you avoid too! I'll list the date of experience as of writing this as since my experiences with this company across multiple years (since 2023) I still have not received anything to date!
They are crap!!
They are crap!!! There is not need to write any thing else. Stay away!!
I passed two accounts but this broker…
I passed two accounts but this broker is a damn. He didn't make any payments to me. And he blocked my accounts. Please stay away from this broker.
Good experience so far
Good experience so far. Hope will get the funded account soon.
No communication what so ever
No communication what so ever, just a total shut down, i have no access to my account for three months now.
WIRE FRAUD!!
Unfortunately zero stars is not possible. I have not had access to my account and the platform since 02/09/2025 (that's 2nd September 2025). PLEASE, check reddit, Trustpilot and all social media with regards to The Funded Trader. They have not officially announced their demise, but no-one, it would seem, has access to accounts, whether they be Funded Trials or Funded accounts. They have purposefully disabled all forms of communications, as their email support, (which i can't post here)responds that they have moved away from email support, to use the AI bot. The AI Bot says you need to raise a ticket through specific pages that it gives you, as it cannot raise a ticket through the AI bot chat. The specific links on the provided pages have been disabled. Admin and tftsp emails get zero response as well. Now when trying to access the account page, it states, Failed to send access code, which you HAVE TO have to access your account. Now no-one can access anything, as there IS NO SUPPORT. I have drafted a letter to the FBI as they continue to advertise Funded trials, but no-one has access and they have taken my money, as well as many other people's money, to then stop access to what was agreed. Straight up theft! STAY AWAY AND REPORT IF YOU ARE IN THE SAME BOAT!
They went out of business ....again?
They went out of business ....again?
I keep trying but can't get in. Glad I wasn't waiting for a payment.
tracyhaydenn@gmail
They look polished and even have team members that are helpful at first but when you commit to a long-term plan, you start having issues with basic service like withdrawing your money. It's been over a month now and they won't send my money. If not for my cousin recommendation all my $375k would have vanished, the agency helped me with my recovery process. Fight for what is yours!!!
company is going under
company is going under
they've been backlogged payments over $200k for a few months now. i had $200k funded contracts with them and just as i was about to request a payout of $14k i realized why they were so stagnant... in their discord they made a statement about not being able to pay people out. and its sad because i was in line to put my 2 weeks in at my job lol. lesson learned never out all your eggs in one basket
Trading experience Average But No Customer Support/ Account De-activated?
For about a Month or longer now I have not been able to access my 2nd step account on Match trader, tried reaching out to support/admins but no response at all. Highly unprofessional which is sad, as the accounts, rules, and challenges are solid. Will likely be moving on to another Prop Firm.
As much as I loved them in past
As much as I loved them in past , at the moment I even don’t understand is this prop firm still running?! It’s a peace off sh…. Really
1. Have lost my funded account and was given another challenge from stage 1 , after some weird “renovation”
2. New rules added on top ( no news trading) , by the way , it was a reason I have chosen this prop firm
3. No MT5 platform anymore (it was a second reason I have chosen this prop firm)
4. Cant trade at the moment , after they moved to a new “broker” - voyagemarkets or how it’s called - trying to login to trading platforms and service is unavailable, try later . This message I am getting for a couple weeks ish
Wish they gave me my challenge money back (50k account) , and I won’t ever use them again
No longer pay to traders or even active…
No longer pay to traders or even active they got my money
They completely disregarded the traders…
They completely disregarded the traders that got shut down in May of last year & never compensated then what’s so ever. They had a system going towards it & then just stopped doing it. I absolutely do not recommend becoming a new customer.
The trading platform disabled
The trading platform has been unavailable for 2 months + now pending a 'migration. Can't access my account nor can I reach customer service, only a chat bot saying they're migrating.
Scammers watch out.
Two years later, I'm looking at the reviews again. To my great surprise, they're pulling the same scam again. They strung me and others along for weeks and didn't pay out our money. I never got anything back from them, and they're doing it again. This review doesn't matter because they've made their money again. They're simply not paying out, and at most, the small accounts that can't trade might get a new one. The rest get nothing. Please don't fall for this. I'm not from the US; otherwise, I would have sued them long ago. These are crooks; I hope they get jail time someday. I'm sorry to everyone who was scammed just like I was two years ago.
The are thieves
The are thieves
I purchased 100k challenge year and half ago
And then they stopped the prop firm and promised another account then promised refund
Now after all that time I didn’t get any thing from them
Worst experience ever SCAMMERS
Completely scam don't fall for it
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