The customer service was really helpful and quickly answered any queries. The Initial information provided was a but confusing but they helped me figure it out and if it works, I've saved 40 quid!
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Company details
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TheGameZone.Net offers the best games at the best price. Before or after the sale, our customer representatives are waiting for you on our site to help you with all your questions.
Contact info
10 Ellis Leazes, DH1 1JJ, Durham, United Kingdom
- info@thegamezone.net
- thegamezone.net
Replied to 7% of negative reviews
Typically takes over 1 month to reply
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Scam ALERT
Scam ALERT! Misleading product/service description. You are not getting what you think you would. Avoid at all costs.
No refunds allowed for a service that…
No refunds allowed for a service that doesn't work properly
It's a scam site.
Do not use it
What an absolute scam stay away from…
What an absolute scam stay away from these jokers 1 months xbox live no code just an account that is a shared profile complete scumbags
I bought something from this site
I bought something from this site
But doesn’t work
They didn’t refund my money
Don’t take something from here
Absolute scam
Absolute scam! Paid £15 for 3 months of game pass, they send an account rather than a code, they claim it isn't a shared account but when you're in the middle of a game someone will use the account sent to you to play a game meaning you get kick out of your game, their customer service is also horrendous threatening legal action if you ask for a refund, not sure if the address in Durham is actually linked to them either, but yeah stay well clear from this website!
Beware! Scammers and blackmailers!!
These scamers misrepresent the terms of sale and bring out some fine print saying it wasn't actually a game pass that we were selling, we were always going to give you a shared account. When I asked for a refund and threatened legal proceedings, initially they agreed for a refund but when they saw my trust pilot review warning everyone that it's a scam, they threatened to cancel my refund if I don't remove my bad review. I woke up to tons of email threats from them, When I refused to lie i.e give them good review and remove the bad one, they cancelled the refund. Thereafter I contacted my bank I told them about these scammers.
It is a con
It is a con. I bought a 12 month game pass but you can only play with the profile provided. This is not what they state. Avoid this site
Easy and fast service for 3month of…
Easy and fast service for 3month of Xbox gamepass 5☆
Would give 0 stars if I could
Would give 0 stars if I could. Wasted money on a scam. Do not use this company.
I had a good experience
I had a good experience. I had a problem with the email of the account they sent me, but I got in touch with the assistance and they were very good and present! We solve the problem very quickly.
Don't buy anything on this site
Don't buy anything on this site. You only get access to games, don't actually own it like you do with a redeem code. They don't mention this on the product description.
And of course they refuse to refund
Scammers sell the same account to…
Scammers sell the same account to multiple people!!!
Have proof and reported to trading ombudsman also reported to bank as fraud!
Don't waste your time with them.
Got my subscription with no problems
Got my subscription with no problems. Although I had an issue loading it I contacted them and the response was quick and informative I will have no hesitation in using again
If I could write half a star I…
If I could write half a star I would!!!! Terrible customer service and can not sort out there problems, sign in with the email address you bought the game from and it’s no where to be seen, terrible service and when there way doesn’t work they stop communicating with you, shocking, will not be using this site again!!! Thieves
Best buy in the web
Best buy in the web. YES, IT IS NOT A KEYCODE BUT AN ACCOUNT but it's the cheapest way to play xbox games. Real user from Italy 👍🇮🇹😁
Poor customer service sent me the…
Poor customer service sent me the account with the xbox game pass I ordered however I keep getting kicked off the account as someone else is also logging into ut
Great and helpful support team
Had some issues accessing the account i purchased however support was on it straight away and helped me to sort the issue and eventually get access
!!!!DO A REFUND WITH YOUR BANK!!!!
!!!!DO A REFUND WITH YOUR BANK!!!!
As you can already see from the other reviews, this site is a scam, scam, scam. I just want to remind you to request a refund from your bank.
Scam scam scam!
Scam scam scam!
As others have said, they sell you an account which you can then access the games pass through, but because multiple people are using the same account you can't play any of the games if someone else is playing it!
Don't do it!
From now on
From now on, this is my only address. The prices are very reasonable. You are great...
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