Ordering from Gasper Jewelry was super easy and smooth from start to finish. The delivery was fast — everything arrived right on time and well packaged. The quality blew me away — from the 8mm Cuban l... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We're flipping the script on jewelry norms. Expect top-notch quality that outperforms and outlasts, designs that make a statement, and prices that leave our competitors in the dust. We're here to empower and impress, no fluff, no overpricing - just pure, standout style.
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So far so good it hasn’t broken yet, but it was a while before the chain actually broke on the other one so I’m grateful that I got a replacement and this one has not broken yet out of random. It looks nice. It feels OK. It does pinch a little bit on the hairs on the back of the neck That could definitely be improved or fixed. Don’t know how but that would be nice. It is a little shorter they didn’t have the longer one unfortunately for me very nice and pretty though. Also, they didn’t replace the stone that was lost when the chain broke.
The delivery was super quick. Every piece came in their own pouch, which i liked. The quality of the product looks amazing, love the details in each one. Would definitely recommend and buy more.
First purchase with Gasper and I'm a fan. The cuff I grabbed is stylish but still low-key. Customer service was solid and delivery was quick. Already eyeing my next piece.
The necklace is beautiful just as described and I love it. The only issue I have is that it's difficult to clasp.
I'm going to order another one for my boyfriend.

Reply from Gasper.co
The 'Void Onyx' pendant is straight fire. Sturdy, heavy, and super clean design. Definitely upgraded my style without overdoing it.
Picked up the 'Creation of Adam' cuff and I’m seriously impressed. Feels solid, looks sharp, and I get compliments every time I wear it. Lifetime warranty is a nice bonus too
Knew my choice. Made my order. Easy checkout. VERY FAST shipping time! Thank you!
Gasper delivers beautiful products with great quality. Much ease to make the order and arrived quite quickly. I am very happy with my purchase and even bought a second product recently ☺️
Quality pieces and responsive customer service. Replaced a bangle that had a slightly discoloured spot for me for free.
I love their jade necklace! Green is my favorite color and it looks amazing in the sunlight! Definitely, will be ordering more!
First off, when I saw the Chip Tanzanite, I had low expectations of what it would look like upon arrival. Well...it really is just as stunning as the image and video ad! The compliments are almost humbling. Guys, you make beautiful things! I'm just as excited about my 3rd and 4th piece arriving in a few days!
I was a bit worried that my order would take a long time to arrive but to my surprise it was delivered 4 days after I placed my order. The product came exactly as advertised on picture, got a gold and silver Creation of Adam rings. For the price and feel it's perfect.
Very good service, my order was taken by customs and was stuck for a long time, but they helped me out and sent me the same order again free of charge.
I’ve been following Gasper on Instagram for quite some time and was eventually persuaded to place an order. The advertised delivery timeframe was 4 to 8 working days, with no mention of any additional charges.
Now, 8 working days later, I still haven’t received my order. Instead, I was unexpectedly presented with an additional invoice of €45, which I was told must be paid immediately or my order would not be delivered.
I reached out to Gasper to request an update on the delivery and to confirm that no further charges would apply. Unfortunately, both inquiries were ignored.
As an online business, there are a few fundamental principles that must be upheld: honoring the promised delivery window and maintaining full transparency regarding costs. Gasper failed on both fronts.
I will not be purchasing from Gasper again, nor from any other webshop that ships from the United States.

Reply from Gasper.co
Ordered 2-5 day express shipping on September 26 (it is now October 6), have sent two emails requesting an update on my order, no response and support email is no longer active. Filed a dispute with Afterpay to cancel order, stay away!

Reply from Gasper.co
EDIT:
I placed an order on September 27th. After no updates for over a week, I reached out several times via email and social media with no reply. Eventually, after posting this review, I finally received a response saying my order had shipped — but more than two business days later, there’s still no tracking information or confirmation that anything was actually sent.
It feels like the company only responded to manage the review rather than resolve the order issue. I’m still waiting for proof of shipment and a clear update.

Reply from Gasper.co
Gasper really surprised me! Regarding shipping I ordered this for my man’s birthday, and bc I live in Puerto Rico I was expecting the shipping to take time, I have never received items this quickly before! 10/10! The actual jewelry is stunning! I purchased the onyx set and ngl I do like the cubana more but the actual rope necklace is very nice, I do wish it was a little more thick or heavier like the cubana only bc I feel like if not careful it could break, but the cubana is very good quality!
Delivery took a little longer than expected,but I am completely satisfied and pleased with my purchase and will shop here again in the future.
The delivery period they advertised is an utter lie.
Ordered a jewellery bundle for a birthday present, expected it to turn up in 7 working days but 14 working days later it still isn’t here.
I see other people had a good experience but shame I can’t say the same as dealing with Gasper was complete garbage for me.
I won’t be using them again.

Reply from Gasper.co
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.