The Gem Office Reviews 

3
TrustScore 4 out of 5

4.0

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Company details

  1. Business administration service

Written by the company

The Gem Office provides professional virtual assistant services, personal assistant services, administrative support and business support to entrepreneurs and busy founders across the UK. Founded by Jemimah and Grace, we provide reliable, behind-the-scenes-support that helps businesses stay organised, save time and run more efficiently. Our virtual assistant services include inbox and diary management, CRM support, business administration, social media assistance, e-commerce support and daily business operations. Whether you need ongoing virtual support, additional capacity during busy periods or help with a one-off project, our services are tailored to the needs of your business. We pride ourselves on being approachable, dependable and easy to work with. No unnecessary complexity or 'one size fits all' approach, just professional, practical support from people who genuinely care about the businesses they work with. Less time managing the workload. More time running and growing your business.


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4.0

Great

TrustScore 4 out of 5

3 reviews

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4.0

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(3)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Working with Jemimah and Grace has been…

Working with Jemimah and Grace has been an absolute game-changer for our business. From day one, they have been professional, proactive, and an absolute pleasure to work with.

We needed support to organise our administration and improve the day-to-day running of the business, and they exceeded our expectations. They streamlined our internal processes, took ownership of key administrative tasks, and helped create a seamless workflow from customer quotations right through to invoicing and workshop management.

Their attention to detail, efficiency, and commitment to finding better ways of working have made a genuine impact on how our business operates. Thanks to their support, our processes are smoother, our team is more organised, and we can spend more time focusing on growing the business.

I wouldn't hesitate to recommend Jemimah and Grace to any business looking for reliable, knowledgeable, and proactive support. They have been a real asset to our team.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Grace and jemimah

Being out on the job means I often end up doing admin late at night after a long day. The Gem Office have helped me manage my bookings, calendar and keep track of leads. My business runs more efficiently thanks to their support. I would highly recommend The Gem Office to any business looking for reliable, professional administrative and virtual PA support.

1 June 2026
Unprompted review
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Reply from The Gem Office

Thank you Tom! Working with you has been fab and we definitely look forward continuing to work with you in the future as your business expands.

Rated 5 out of 5 stars

As someone juggling horses alongside…

As someone juggling horses, family life and running a business, my personal admin has become overwhelming. From managing appointments, bookings and invoices to keeping track of important dates and endless daily tasks, I really needed support from someone I could trust.

Working with Jemimah and Grace has been fantastic. They’re professional, organised and so easy to work with. They quickly understood what I needed and have taken a huge amount of pressure off my shoulders. I now spend far less time worrying about my to do list and sitting at my laptop and more time focusing on my family, business and horses.

I honestly couldn’t recommend them highly enough. If your personal admin is getting on top of you, Jemimah and Grace are worth every penny. You can’t put a price on quality of life.

15 June 2026
Unprompted review
The Gem Office logo

Reply from The Gem Office

Thank you so much, Sophie! We love working with you and helping to keep everything organised behind the scenes, so you have more time for your family, business and, of course, Hugo! We really appreciate your lovely review

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