They have excellent customer service!
6 February 2024
Unprompted review
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Company details
Written by the company
Online Gift Certificate Sales & Management System We provide an easy to use system that offers your business multiple ways to increase revenues with digital gift certificates, daily deal promotions, and online payments.
Contact info
160 Riverside Blvd. Apt 17K, 10069, New York, United States
- 1-800-410-8103
- info@thegiftcardcafe.com
- thegiftcardcafe.com
4.4
Excellent
12 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What a great experience with gift card…
What a great experience with gift card cafe. I have been using them for many years for my online gift certificates. I recently contacted them to see if they could help with an update to the image for my cart as I am not very tech savvy. The representative I dealt with was very helpful and prompt and updated the image without a problem within little time! I would recommend them and will continue to use this company! 😊 Thank you!!
30 January 2024
Unprompted review
What AWESOME customer service
What AWESOME customer service! I needed a change made to my Gift Card Cafe Site and not even 30 minutes AFTER I sent a message, it was done! Highly recommended not only for the ease of using Gift Card Cafe, but also for their AWESOME customer service! If you’re on the fence about using Gift Card Cafe, try them and see for yourself!
14 December 2023
Unprompted review
Thank you for your help
Thank you for your help. I had a specific request and it was handled quickly and efficiently.
12 December 2023
Unprompted review
AMAZING CUSTOMER SERVICE
I was in the middle of schedulling a campaign & realized there was a little glitch and I had zero time to fix it. i sent in a request & within 20 minutes Fernando & the team had resolved the issue & sent a kind message of encourament ... this is the way the world shoudl work. THANKS
8 December 2023
Unprompted review
They are always very timely on their…
They are always very timely on their responses.
9 December 2023
Unprompted review
Linda was very helpful and patient.
Linda was very helpful and patient. She was able to help me get my Cyber Monday promotions up and running this morning. I was kinda last minute in getting organized for this day.
27 November 2023
Unprompted review
Response time was very quick
Response time was very quick. Thank You
26 November 2023
Unprompted review
I needed help uploading an image and…
I needed help uploading an image and Fernando was very helpful, he was able to upload the image for me and, took the time to explain and, send information via email.
21 November 2023
Unprompted review
Gift card cafe is so wonderful in…
Gift card cafe is so wonderful in customer service support and being user friendly in being able to create special deals and gift certificates. I wish more companies were like them. They are so easy to use and customer support is above and beyond helpful! This is so important for business owners to have and they are on top of everything and there for you. So incredibly helpful.. Agatha is amazing!
13 November 2023
Unprompted review
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