The Gold Exchange 

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Rated 5 out of 5 stars

You needed a buyback & Lucas helped me out with a good rate! Or I took some scrap gold & silver& Lucas gave very good rate. Higher than anyone else in the area.

Rated 5 out of 5 stars

I’ve always been wary about using these services But for anyone thinking about it, just go ahead All very professional Posted Monday Received figure Tuesday Called up to discuss amount and... See more

Rated 5 out of 5 stars

I had a collection of broken gold bracelets, broken chains as well as rings that had to be cut off my fingers that I kept in a plastic bag inside my handbag in case I ever came across a shop that buys... See more

Rated 5 out of 5 stars

Plz Could You Pass On My Sincere Appreciation And Thanks To The Lady With Whom I Spoke Named Laura And The Gold Exchange Team/The Gold Exchange Team Were So Very Kind And Thoughtful Right From The Ver... See more

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Company details

  1. Gold and silver trading company
  2. Gold dealer

Written by the company

Sell gold online, quick quote, clear scrap gold buyers. Fast payments by cheque and BACS. No testing fees, clear returns and no nasty small print.


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All reviews

(277)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish, quick & hassle free. Received post bag, filled it & completed a delivery slip & popped it to post office. Less than 24 hours I received a text offer for much more than I expected, I replied with my bank details & by next afternoon I received the amount to my bank & confirmation text. Absolutely brilliant will definitely recommend

6 May 2022
Unprompted review
Rated 5 out of 5 stars

All very straight forward

All very straight forward . I emailed them , they sent the envelope and agreement form for me to sign. It was here the next day. I posted my items back and the next day they texted a price which I was happy with and the money was in my bank the next working day . Excellent I would highly recommend anyone to use them

3 May 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Delivered everything as promised in the time they said they would!
From delivery of the envelope to the bank transaction!
Totally satisfied and would certainly recommend this service!
Really helped me out of a tight financial spot and quoted me very happy with their offer!
I'll certainly use again!

13 April 2022
Unprompted review
Rated 4 out of 5 stars

Not necessarily paid within 24 hrs

I have used this company before and on both occasions received a great service. My only gripe is if the offer for your gold is received on a Friday you will not receive your money until the next working day which of course is Monday, not a huge issue but this is not explained to customers during the process. Perhaps this fact is left out so as not to put potential customers off using them.

4 April 2022
Unprompted review
Rated 5 out of 5 stars

I was very impressed

I was very impressed. They kept me informed, they made me a good offer, and my money was in the bank well within the 24 hour promise. Long may this process continue to work well for all parties concerned.

31 March 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant!!

Brilliant!!! Would definitely use them again so easy to do from start to finish and all made so easy anyone can use them thankyou and very quick service

15 March 2022
Unprompted review
Rated 1 out of 5 stars

Having heard the advert on Greatest…

Having heard the advert on Greatest hits Radio I assumed that this would be a reputable company so I ordered a pack. However, the day I received the pack I called them with question about sending my pack back and the phone rang and rang. I then decided to email them expecting to get a reply fairly soon after but no. So, the following day I resent the email and so far heard nothing..... Again!!!
My scepticism proved correct on thinking

11 March 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible, I declined there shocking offer for my rings, Royal Mail lost them, they don’t cover you for £750 it’s what they say is the scrap value! My case has been going on since January, now they ignoring my calls, beware of them, they offer terrible money and customer service is shocking

9 March 2022
Unprompted review

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