The Good Book Company UK Reviews 3

TrustScore 4 out of 5

3.9

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Company details

  1. Book shop
  2. Book Publisher
  3. Christian Book Shop

Information provided by various external sources

Our name says it all: The Good Book Company. We are convinced that authentic Christian experience and ministry always starts and grows with the hearing of God's Word - the Bible. So we are passionate about putting 'The Good Book' to work in people's li...


Contact info

3.9

Great

TrustScore 4 out of 5

3 reviews

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Rated 2 out of 5 stars

Oh dear!!!!!!!!

This is the first negative review I have written as my experiences with ordering online have been very positive.
When my order arrived it was incomplete. I sent an email explaining the problem and suggesting a solution.
I did receive an apologetic email 2 days later which detailed the company’s response, saying that the missing items would be sent by first class post.
When they arrived two days later, it was a second class delivery.
On opening I discovered that I had not been sent the package I had ordered, just a manual and no money has been refunded and there is no explanation re: the missing items.
Such a frustrating experience. I now have to take the time to phone and try and resolve this matter.

27 May 2021
Unprompted review

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