The Good Till Co Limited  Reviews 223

Good service provider overall and reliable as well

A very good product with a fantastic support team whenever required. Highly recommended.

Its been great experience with Goodtill and love the design and your services and way of solving issues..

My experience with Goodtill has been excellent so far. Help is always at hand when required, my questions are answered with patience and a friendly manner. I definitely made the right choice!

Ran into an issue with our current tills because apples system is too secure. Cameron helped us out big time by not only coming up with a solution for the problem but he also implemented it within 1hour!!!!

I spent 3 hours on the phone to apple with no avail!

Thanks Guys!

We had an issue which left us unable to operate our till system, thankfully the support team and account manager where able to rectify our issue, and restore usability to our system!

Great support but more importantly, really well designed and comprehensive software. We use the integration with Quickbooks and the GoodTill APIs in PowerBI to give really solid control of the business. Also it’s pretty bulletproof!

The Kia Oval decided in 2019 it was time to look at a new POS solution for their venue ahead of the biggest year in cricket history. After an extensive tender process, overseen by their catering partner Levy UK, the decision was made to select Goodtill. With a short lead time of 6 weeks before the season started to roll out 185 new POS terminals it was unquestionably a tight deadline but Goodtill team delivered on all requirements without a hitch. The new tills have been well received by customers and staff alike given the transaction speed and their ease of use. Truly a fantastic result for all concerned and a great testimony to the Goodtill.”

Great product, easy to use, great support whenever you need them. Highly recommended!

The customer service is excellent. Ben has really helped me as has Artemis and Clarence. I've struggled from the outset as this is all new to me and I'm trying to the job of about 5 people so I've needed as much help as possible to learn the ropes. I'm happy that I'll get there in the end with the help of Ben and his team. Happy to give them a good review as they deserve it after all the hassle I've given them!!

Great Customer service, In particular for us was Sam. He helped us build up the initial till and has continued to keep in touch afterwards, along with Conor, to check everything is going smoothly.

App based software has made things easier to trace for us. Separating the sections into different Applications for ease of use.

Fantastic support and flawless software. 10/10

Great till system.
Helpful staff.
They even rewrote some of their coding to meet my needs.
If you’re after a till system at the very least have a chat with Oliver and his teams.

As a startup we were looking for an EPOS system that would deliver for us now and in the future, be competitively priced and, most importantly, be simple and effective to use. We spoke to numerous EPOS suppliers and settled on The Good Till. Before purchase, we were able to speak with the sales team at length, receive a demo, talk through specific requirements with engineers, all of which helped us make an informed decision. Once we had decided to go with The Good Till, the order process was quick and straightforward. Setup was a bit more involved than expected to get all the products loaded to the backend of the system - and to be honest, the support team were not the easiest to work with and is why we haven't given a 5* score - but follow up with the sales and account teams has always been prompt and efficient. Our staff find the till system easy to navigate and use, and the integration with card payment systems and accounting systems is good. There are a few system quirks that are a bit frustrating at times (sometimes due to learning how to properly input data our side), but there's always the chance to feedback to the engineers and the till app gets updated from time to time. On the whole, we feel we made the right choice going with The Good Till and would recommend to other new businesses.

Love my new POS system from Goodtill, it is really user friendly and straight forward to use. The support is great, no matter how simple the query is, thank you Goodtill x

Absolutely by far the best decision/investment I have ever made for my business. Everything from the sales to ongoing support has been fantastic and quiet honestly there isn’t anything this till can’t do.

Great company to deal with. Honest, supportive and available for support. Listened to all of our questions, and as someone completely new to the business their help was valued. The system itself is easy to use!

Great company to deal with all the way through the project. The software is exceptionally easy to use at front of house and back office, with changes being instant. Good set of in built reports for back office staff to utilise. Support have been great and very helpful. Would highly recommend the software and in turn the company.