The Got Need Swap Shop Reviews 57

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Very disappointed I placed a order on the 20th December today is the 10th January and still not received my items I have asked to return the items when they arrive as these were needed by today... See more

Rated 1 out of 5 stars

Ordered the Panini Spider-Man 60th Anniversary sticker album with sticker box on NOV 17 2022. Its December 23rd 2022, and nothing; about 5 weeks later. I know I am in far away Puerto Rico, but I sent... See more

Rated 5 out of 5 stars

Exceptional customer service. There was a minor problem with recent order of mine and the lengths taken by Dan to fix it were amazing. If this level of customer service was applied by large retai... See more

Rated 1 out of 5 stars

Order some stickers and magazine, their was no order update so waited. Then thought email and no reply tried to call and invalid number and then I looked at reviews. Worse fear I been scammed. I cont... See more

Company details

  1. Trading Card Shop
  2. Collectibles Shop
  3. Hobby shop
  4. Football shop

Written by the company

The Got Need Swap Shop - Here to turn all of your sticker and trading card “NEEDS” into ”GOTS” and ”SWAPS”. We sell new starter packs, card packs, multipacks, tins, magazines, books, packaging and so much more. We also run gotneedswap.co.uk a website which helps you to finish you sticker or trading card collection by swapping with other collectors and every purchase through our The Got Need Swap Shop comes with a voucher for a years free membership of the site to help you finish your collection without it costing you the earth! Got Need Swap is an online community for collectors of stickers and trading cards to swap their extras and finish their collections. Years ago we were allowed to take our stickers to school and flick through a pile of them with our friends - got, got, got, need! We do that online. We have a YouTube channel with pack openings to show you what you get when you buy a starter pack or anything else. We are on Facebook, building a community of collectors to discuss, help and generally be friendly. Search GotNeedSwap in YouTube, Facebook or Google for more details.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

57 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Very disappointed I placed a order on…

Very disappointed I placed a order on the 20th December today is the 10th January and still not received my items

I have asked to return the items when they arrive as these were needed by today

The delivery time is very very poor

10 January 2026
Unprompted review
Rated 2 out of 5 stars

Deserves 1 star

The 2 stars are for the people that do swap because the premise of the site is good. I however will not be using this site again due to ordering and paying for cards directly from the site and never receiving them or a refund. The last communication was an apology the they had been ill but neither cards or money has showed up. 9 year old left upset 😡

29 October 2023
Unprompted review
Rated 5 out of 5 stars

After seeing a lot of negative reviews…

After seeing a lot of negative reviews on here, I thought I need to write one about my experience. I found a card I needed to complete my sons adrenalyn xl 22/23. It's was half the price listed else where. It was easy to get logged in. Had regular emails keeping me informed and it was dispatched within a day or two of the order being placed. It was sent via first class signed for. Would definately use again.

28 March 2023
Unprompted review
Rated 1 out of 5 stars

I would give zero stars if possible

I would give zero stars if possible. This website is a scam. I ordered 200 GBP of Panini cards in two orders and NEVER received either order. I sent an email, even called at least three times from the US--there is just a quick answering machine. No one ever returned my calls or got back to me in any way other than a form email saying possible delays. TOTAL RIP-OFF.

30 January 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY!!!

DO NOT BUY!!!! I ordered from here on 19th November nearly £30’s worth of items, still waiting! Nobody responds to emails, website is down!! Can’t believe it!

29 January 2023
Unprompted review
Rated 1 out of 5 stars

Never received my order

I bought a star signing tin back in November 2022 for a Christmas present and I’m still waiting for it!!! I’ve emailed so many times and no one has got back to me. Absolutely disgusting service!!

27 January 2023
Unprompted review
Rated 1 out of 5 stars

So far: NOTHING has arrived, website Down

Ordered the Panini Spider-Man 60th Anniversary sticker album with sticker box on NOV 17 2022. Its December 23rd 2022, and nothing; about 5 weeks later. I know I am in far away Puerto Rico, but I sent them multiple emails and, first, I got an automated response saying they were having issues with shipping, but that the store would do anything it could to get things going. More time passed, and still NOTHING, so two or so days ago, send them another email and got the error message from gmail saying the store's email doesnt exist or can be found. Now, as of today, 12/23/2022, the website is DOWN. FCkers.

23 December 2022
Unprompted review
Rated 1 out of 5 stars

Scam Site

Made an order we still have the email. They have taken our money, do not respond to emails and when I try to log in to their site it says the email isn't recognised. This is a scam site DO NOT purchase from them. If you try to call the number (usa), no one answers. order TGNSS-5989 for nearly £130

25 November 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

These people take your money, don’t reply to emails and you never receive the product. DO NOT USE THEM. You will lose your money.

17 November 2022
Unprompted review
Rated 1 out of 5 stars

It’s a scam

It’s a scam. I only lost £21 but very annoying. Ordered, paid, nothing arrived after 4 weeks - no tracking number, no response to telephone or email. Please don’t use

4 December 2022
Unprompted review
Rated 1 out of 5 stars

Ordered from here …

Ordered from here on the 18th of octor and not had a reply. I have no reported them to trading standards and be able to claim back what i spent. If you all report we will have a better chance its easy online form

17 October 2022
Unprompted review
Rated 1 out of 5 stars

Same bad experience as others

I placed the order weeks ago, and there's been no delivery or response to emails. I've requested a refund within a week or I'm contacting my credit card company. I wish I'd checked here first.

1 December 2022
Unprompted review

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