The GP Clinic Reviews 

194
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Thank you to Doctor and GP clinic Team, took the stress out of being ill. Outstanding and excellent service, prompt response without waiting for weeks for a reply. No messing around. Kudos to the staf... See more

Rated 1 out of 5 stars

Letter missing information and trying to get them to communicate is painful, considering a chargeback with the bank as my letter isn’t totally useful for my trip. Also seems sketchy as they didn’t... See more

Company replied

Rated 5 out of 5 stars

I desperately needed a sick note for my employer and had been finding it impossible to contact my local GP despite trying for some days. I was in acute distress over this. The GP clinic were brilliant... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I am very satisfied with The GP Clinic’s services. Everything was clear, professional, and well organized. The staff were kind and helpful, and the communication was excellent. I highly recomme... See more

Company details

  1. Medical certificate service

Written by the company

Discover the future of medical certification with The GP Clinic! Our cutting-edge platform redefines convenience by providing digital medical certificates without the need to book an appointment with your GP. Say goodbye to lengthy waiting times and embrace a faster, more accessible solution for your certification needs.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

194 reviews

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4.3

All reviews

(194)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

After not being able to get a…

After not being able to get a appointment with my own GP this service helped me massively and would definitely use again.

29 October 2024
Unprompted review
The GP Clinic logo

Reply from The GP Clinic

Dear Gary,

Thank you for your wonderful 5-star review! We are delighted that you had a positive experience with our platform, especially during such a challenging time.

At the GP clinic, we strive to be there for our users when they need us the most, facilitating their connection with their Partner Practitioner. We're thrilled to have been able to assist you and provide the attention you deserved.

Thank you for choosing the GP clinic, and we truly appreciate your recommendation.

Wishing you a great week ahead,
The team @ the GP clinic

Rated 5 out of 5 stars

Best clinic.

27 October 2024
Unprompted review
The GP Clinic logo

Reply from The GP Clinic

Dear Eduardo,

Thank you for your wonderful 5-star review! We are delighted that you had a positive experience with our platform, especially during such a challenging time.

At the GP clinic, we strive to be there for our users when they need us the most, facilitating their connection with their Partner Practitioner. We're thrilled to have been able to assist you and provide the attention you deserved.

Thank you for choosing the GP clinic, and we truly appreciate your recommendation.

Wishing you a great week ahead,
The team @ the GP clinic

Rated 5 out of 5 stars

Excellent Experience

I had an excellent experience. They reached out to clarify a few things, and their friendly demeanor made the process easy. The letter was outstanding, and all the information included was useful and supportive. I highly recommend them.

13 October 2024
Unprompted review
Rated 1 out of 5 stars

Letter missing information and trying…

Letter missing information and trying to get them to communicate is painful, considering a chargeback with the bank as my letter isn’t totally useful for my trip. Also seems sketchy as they didn’t ask for evidence of what I’m prescribed. I paid for fast service at 3pm Friday 25/10 and leave tomorrow (3am 29/10).

Edit: Finally got an amendment to the letter 8pm 28/10, 7 hours before I set off, sad that I was given the run around until I reviewed them here. I will not use this service again.

25 October 2024
Unprompted review
The GP Clinic logo

Reply from The GP Clinic

Hi Clare, apologies for the inconvenience you faced, our team is working towards constant improvement. We appreciate your feedback!

Rated 5 out of 5 stars

Quick and efficient service!

I required a sports medical certificate and the service was quick and efficient. They completed and stamped the form exactly as requested and I'm very happy with how smooth it all was.

1 October 2024
Unprompted review
Rated 4 out of 5 stars

Required a fitness certificate for work

Required a fitness certificate for international work. One small questionnaire and made payment. Required an urgent service. I possibly could have achieved the same from my NHS GP in a couple of days but I couldn’t wait.
A few hours after submitting the questionnaire and payment I received a conference call that required screen sharing of medical records from my NHS app or login and it was done. Certificate arrived by email almost immediately and was accepted by the company.
Does what they advertise and didn’t disappoint. I will use them again.

10 October 2024
Unprompted review
Rated 1 out of 5 stars

I needed a Fit to fly certificate and…

I needed a Fit to fly certificate and had provided all details pertaining to flight expected delivery date and also about single pregnancy. But the letter didn't come with the expected delivery date and that it's a single pregnancy due to which the airlines are not accepting the same. Tried reaching out via email but just no response. If you have taken the money please provide with same kind of professional accepted certificate. Just no customer service.

8 October 2024
Unprompted review
Rated 5 out of 5 stars

Fast response

Fast response. Needed a fit note for work and was unable to get an NHS GP appointment in time. Same day fit note came by email from The GP Clinic.

7 October 2024
Unprompted review
Rated 5 out of 5 stars

I had a great experience with this…

I had a great experience with this online GP service. They were quick to respond to my request and kept me informed throughout the process of getting my sick note. The turnaround time was fast, and I'm very happy with the service. I will definitely recommend them to friends!

1 October 2024
Unprompted review
Rated 1 out of 5 stars

I have use GP Clinic two months ago

I have use GP Clinic two months ago. That’s how long I waiting for my refund. I used it for a sick note but the sick not that they send me my company didn’t accept it. So I contacted them and they said that they gonna offer me a refund ( because I have written a review for the bad service) Don’t wait your time guys they never reply if they don’t need something for you! Save your money!

15 August 2024
Unprompted review
Rated 5 out of 5 stars

GP Travel Letter

Quick, straight forward & professional service. Will definitely use again. The process to obtain a signed GP travel letter from my registered GP is an incredibly painful process. This was the opposite. Thank you GP Clinic.

24 September 2024
Unprompted review
Rated 5 out of 5 stars

I paid for same day delivery for a fit…

I paid for same day delivery for a fit to fly certificate and I got it a day later and they said they will give me a refund as they were busy but only downside communication was very slow and they wouldn't answer my calls which made it very stressful for me but they very kindly changed the date that I needed so I would recommend but you have to have patience

15 September 2024
Unprompted review
Rated 5 out of 5 stars

Super personal service and responsive

Super personal service and responsive. I would definitely recommend. They helped me out with a specific visa form even after completing a standard medical form. So happy with the sevice

16 September 2024
Unprompted review
Rated 5 out of 5 stars

Very quick and easy process to get a private medical letter

I needed a doctor's letter to claim a refund under Ticket Protection for a couple of theatre shows I had booked but couldn't attend due to a flare up of a chronic condition.
The GP Clinic process to obtain an Attractions and Events letter was very quick and straightforward; I completed an online Clinical Assessment at 2:40pm and received my letter via email by 6pm on the same day.
The letter showed that my Partner Practitioner from The GP Clinic understood my condition and how it impacted on my ability to attend my shows. It contained all information requested by the Ticket Protection provider and I received a refund without any further information being requested.
I paid £45 for my consultation and letter so well worth it for my £180 refund from the unusable tickets.
Would definitely recommend.

12 September 2024
Unprompted review
Rated 5 out of 5 stars

First time using this service

First time using this service, a couple of spelling mistakes on my letter but quickly resolved and a very speedy and professional service in the end, beats all the trouble & anxieties of a long phone call to my own Doctor which is always problematic.
Would highly recomend.
Maybe a annual subscription would be a good idea.

30 August 2024
Unprompted review

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