The Graphic Edge Reviews 754

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

I absolutely love working with Graphic Edge. Everyone one who I have had any contact with is customer friendly and helpful! I've placed multiple orders with them and have had only one issue which wa... See more

Rated 5 out of 5 stars

The Graphic Edge rocks! Steve and his crew work hard to ensure we are always satisfied with our purchases. Craig's ability to create artwork that continues to wow us is priceless! We are so grateful... See more

Rated 5 out of 5 stars

I've been doing business with TGE for more than 17 years. The great service and quality products started with Joel Harris and has continued with Ryan Means. They have bailed me out on several occasi... See more

Rated 5 out of 5 stars

I've always had a good experience with Graphic Edge. They're easy to work with and prompt with their service. My salesman, Don Boulware, has been a friend to me since I met him years ago. He provid... See more

Company details

  1. Printed clothing store
  2. Clothing Shop

Information provided by various external sources

The Graphic Edge is your source for custom screen printing and embroidery, including custom t-shirts, sweatshirts and athletic apparel. Custom design clothing has been our specialty and passion for 25 years. From custom printed shirts for sports teams to cutting edge custom hoodies for student organizations, we strive for perfection on every project, regardless of size. Our in-house graphic artists will bring to life any custom t shirt design you can envision. We don’t recognize limits - you think it, we make it happen. That’s The Graphic Edge way.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

754 reviews

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Rated 1 out of 5 stars

Absolutely lazy customer service

Absolutely lazy customer service. Their rep, Kayla Girard, didn't even bother to help me find a specific style of hat I was looking for (I gave her the specs). She just sent me a link to the catalog. Geez, why didn't I think of that?

13 December 2018
Unprompted review
Rated 2 out of 5 stars

96 dollars for a youth sweatshirt....!!! Are you kidding me!!!!

So my 7yr old son and I designed a sweatshirt he really wanted for Christmas. We used 2 colors and it was very simple. It was a town and the name of the town mascot, along with one logo of a baseball player. That was it. So I get a quote for $60 and I thought that's pretty expensive, but because I'm only ordering 1 shirt and they usually deal in bulk, okay I get it. So the next day I go to order and the price changed. Now it's $96.00...!!! I'm like, uhhhwtf. I call them and the rep says to me, "well you're only ordering 1, so it's pretty reasonable." I said, "have you ever been in a clothing store or gone to an outlet?" I mean seriously? 96.00 dollars for 1 sweatshirt with a very minimal design? I made the same sweatshirt on two other sites and they were both asking the same price....which was $60.00. So now I know I'm getting scammed. The price was 60 yesterday and today it's 96? No way! First of all, anyone would have to be out of there minds to pay that. Secondly, the rep said she would change the shipping option from UPS to USPS and I would have to pick it up at the post office and in the process, she would save me $3.00. So she says, "there, that's better." Lol. Don't do me any favors Graphic Edge....That's a slap in the face if you ask me. Now for anyone who thinks 96 is reasonable, then you must be rich.

12 December 2018
Unprompted review
Rated 5 out of 5 stars

THE GRAPHIC EDGE! =-)

Great place to shop online. Good deals and we'll worth the buy! I'm happy and will keep shopping here. My package's have always came in a reasonable time without incident. I highly recommend THE GRAPHIC EDGE...!

19 January 2018
Unprompted review
Rated 2 out of 5 stars

Lack of communication

The products are good, however my sales rep was very hard to communicate with and there were a lot of mistakes made. I hope to have a better experience with future purchases or I will go elsewhere.

30 August 2017
Unprompted review
The Graphic Edge logo

Reply from The Graphic Edge

Thanks for leaving a review. Really sorry we let you down. Would you mind contacting me at feedback@thegraphicedge.com to provide some additional details so we can avoid this kind of thing in the future?

Rated 4 out of 5 stars

Football Gear

The design is great but the quality is not exactly what I wanted.

22 August 2017
Unprompted review
The Graphic Edge logo

Reply from The Graphic Edge

Please get in touch with us at feedback@thegraphicedge.com and let us know a little bit more about where the quality came up short so we can improve in the future.

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