The Green Cross Reviews 

111
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, knowledgeable, and genuinely helpful approach, making interactions pleasant and productive. Many people appreciate the welcoming atmosphere and the feeling of being in a community-focused neighborhood spot rather than a commercial operation. The service is frequently highlighted as excellent, with consumers noting the efficiency and ease of their overall experience, often describing it as quick and smooth. Reviewers are particularly impressed with the great customer service and the convenient location, which is close to public transit.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Location

People report positive experiences with location, frequently describing it as a great spot in San Francisco... See more

User experience

Reviewers consistently express satisfaction with their user experience, highlighting the simple sign-up... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting it as amazing, great,... See more

Service

Customers consistently report positive experiences with the service, often highlighting the staff's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Take it from a local SF native and life long cannabis advocate this place is the best place for all your cannabis needs. The staff and service and atmosphere is just absolutely amazing. The high qua... See more

Rated 5 out of 5 stars

I’ve been to a lot of dispensaries around San Francisco over the years, and The Green Cross still stands out in a way that’s hard to explain unless you’ve been there. First off, the staff a... See more

Rated 5 out of 5 stars

great service by shawn , very friendly and very helpful! made my first time here very comfortable, definitely will be coming back !

Company replied

Rated 5 out of 5 stars

Great experience, good deals for good quality. They are very helpful, will be comming back here again!

Company replied


Company details

  1. Cannabis shop

Written by the company

The Green Cross is located at 4218 Mission Street in the Excelsior District of San Francisco, and we welcome you to stop by at your convenience! Our hours of operation are 8:30 AM to 9 PM Monday through Saturday. Our staff is professional, friendly, and able to advise our members on the wide-range of cannabis products we provide, including: Cannabis, Pre-Rolls, Edibles, Concentrates, Tinctures, Pipes, Vaporizers, Topicals, and much, much more. Serving San Francisco is our specialty, but our passion is our members


Contact info

4.9

Excellent

TrustScore 5 out of 5

111 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(111)

108 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fire price

Fire price, good atmosphere, good service.

22 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Michael! We’re so glad you enjoyed the prices, the atmosphere, and the service — that’s exactly what we aim to deliver every visit.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Steve was awesome

Steve was awesome! Extremely funny and welcoming. We had a big group so we were all over the place. But he COOKED!!

22 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the awesome review, Gus! We’re so glad Steve made your visit fun and welcoming, even with a big group — sounds like he handled it like a pro. We’ll be sure to pass along your shoutout to him.

We truly appreciate your support and look forward to seeing you all again soon at The Green Cross!

Rated 5 out of 5 stars

Helpful staff

21 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Jay! We’re so glad you found our team helpful — that’s exactly what we strive for.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

First time here great experience

First time here great experience

21 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the wonderful review, Blessing! We’re so glad your first visit was a great experience.

We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

My experience was amazing

My experience was amazing, Steve, made it a wonderful experience. So Great!!!

20 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the amazing review, Mariza! We’re so glad Steve made your visit such a wonderful experience — we’ll be sure to pass along your kind words to him.

We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

Great sevice

Great sevice. New here.

20 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Natalia! We’re so glad you had a positive first experience with us.

We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

Best help ever!

20 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Olivia! We’re so glad our team was able to provide the best help — that means a lot to us.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Awesome dude

16 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the fantastic review, Raeven! We’re glad you had an awesome experience.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Amazing prices wonderful customer…

Amazing prices wonderful customer service!!!

16 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the amazing review, Jmil! We’re so glad you enjoyed the prices and had a wonderful customer service experience.

We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

Great customer service

Great customer service

14 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Susie! We’re so glad you had a positive experience with our customer service.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

The staff here is amazing

The staff here is amazing, always willing to help you find items and suggest!!

14 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the wonderful review, Cindy! We’re so glad our team has been helpful and able to guide you with great suggestions.

We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

Steve is so great

14 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Caroline! We’re so glad Steve made such a positive impression — we’ll be sure to pass along your kind words to him.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

I have been going to The Green Cross…

I have been going to The Green Cross for years now, they have the most friendly staff. You have any questions about the products they have the answers. Every visit is always a good one and I’ve never had bad one. I love the green cross and the workers! Hands down my favorite dispensary.

14 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you so much for your continued support over the years, Jed! It truly means a lot to us that you’ve made The Green Cross your go-to spot.

We’re so glad to hear our team has consistently been friendly, knowledgeable, and able to help with any questions — that’s exactly the experience we aim to provide every visit.

Hearing that you’ve never had a bad experience and that we’re your favorite dispensary is incredibly meaningful. We truly appreciate you and look forward to taking care of you for many more visits to come!

Rated 5 out of 5 stars

perfect team and great products

perfect team and great products

13 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Benjamin! We’re so glad you’re enjoying both the team and the products.

We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

Wonderful great staff and vibe

Wonderful great staff and vibe . Cool art and good service

13 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the wonderful review, William! We’re so glad you enjoyed the vibe, the art, and the service.

We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

Amazing sooo good did a great job Steve…

Amazing sooo good did a great job Steve is the best

9 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the awesome review, James! We’re so glad you had such a great experience and that Steve made it even better — we’ll be sure to pass along your kind words to him.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Steve was amazing so friendly and…

Steve was amazing so friendly and helpful!

9 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the wonderful review, Kyra! We’re so glad Steve was friendly and helpful — we’ll be sure to pass along your kind words to him.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Great selection

Great selection

7 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Mark! We’re so glad you enjoyed the selection.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Super helpful staff

7 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Jack! We’re so glad you found our team super helpful.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Great experience

Great experience

7 April 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Phinehas! We’re so glad you had a positive experience.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

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