thegreenlabels Reviews 

249
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Timely delivery, no necessarily big packaging. Personally written message is a cute little extra. Clothing has nice material. One sweater looks different from what I thought (but it's still very nice!... See more

Rated 5 out of 5 stars

I was looking for a nice outfit and Claudia personally helped me to pick a perfect outfit in the showroom. I only shop at secondhand stores or once per year at the green labels because im sure it are... See more

Rated 4 out of 5 stars

Pick up at tgl atelier is very convenient! I was glad I could skip the shipping process for environmental reasons but I was also excited to peak into the atelier which I understood was not exactly the... See more

Company replied

Rated 5 out of 5 stars

The best shopping experience in 5 years living in the Netherlands. Claudia was super kind, patient and with a big know-how about the brands the she has at The Green Labels. I loved all the process and... See more

Company replied

Company details

  1. Ladies' clothes shop

Information provided by various external sources

Discover and shop online green labels that do not compromise style over ethics. We ship worldwide!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

249 reviews

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4.7

All reviews

(249)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Delivered wrong size

I ordered size M/L but I received S/M

13 April 2020
Unprompted review
thegreenlabels logo

Reply from thegreenlabels

Dear Anna, We are sorry for the mistake in your order. This should not happen but is sometimes the reality of human mistakes we make when we pack the orders. We are a small company so we are working to minimize these kinds of mistakes. We try to fix them as well as possible so we sent you an email to solve this.

Have a nice day,
Katharina

Rated 5 out of 5 stars

Always great!

That's not my first time at the greenlabels!
And I am always happy.
The website is easy.
I love the items I buy. The quality is great.
And i love to know "who made my clothes".
I love to know that the greenlabels check the clean process for me.
Just the delivery was a bit longer because of the virus.

12 April 2020
Unprompted review
Rated 5 out of 5 stars

Wonderful Shopping Experience

Nothing but the best shopping experience with The Green Labels. Love to support small businesses that carry ethical and sustainable brands. Thank you for everything you do!

9 April 2020
Unprompted review
Rated 2 out of 5 stars

no returns (!)

no returns (!), which is standard for jewelery in other online stores

6 April 2020
Unprompted review
thegreenlabels logo

Reply from thegreenlabels

Dear Angelika, sorry to hear you are disappointed. Returns are not always accepted and it's stated on the product page & in our FAQs. We do that for hygiene reasons as pierced earrings are not adequate to return and then be sold again. We hope you understand that as a shop we have obligations towards all our clients. Hygiene & safety is high on our priority list.
Wishing our a great day,
Claudia.

Rated 5 out of 5 stars

Best webshop for the most beautiful sustainable items

Will definitely come back for the most beautiful sustainable clothes. Love how you re-use packing materials and the handwritten cards are the best. No doubt thegreenlabels is managed with a lot of love and passion.

3 April 2020
Unprompted review
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Reply from thegreenlabels

Dear Dien, Thank you for your kind feedback! We are happy you had a great experience and can feel the passion we put into sharing sustainable fashion :) Katharina

Rated 5 out of 5 stars

Great products

Great products; good mission. I want to say fast delivery, but that is not that big of an importance to me. It's nice, but definitely not a necessity.

16 March 2020
Unprompted review
thegreenlabels logo

Reply from thegreenlabels

Dear Linda, Thank you for the nice feedback and for joining us for the mission! We're glad if we can provide a service even if it's not essential for you. Katharina

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