The Hairy Coo Reviews 

861
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 473 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff, particularly guides and drivers, for their extensive knowledge, engaging storytelling, and professional demeanor. People appreciated the well-organized tours, offering a great balance of informative content and frequent, scenic stops. Many consumers found the holidays unforgettable, highlighting the breathtaking views of the Scottish Highlands and the overall memorable experience. However, some customers noted issues with guide communication, describing commentary as unclear or abrupt, and a few perceived guides as unapproachable. Others desired more clarity on tour breaks and amenities, with some experiencing problems like missed schedules or bus comfort issues such as non-functioning air conditioning.

What people talk about most

Staff

People report positive experiences with staff, frequently praising their guides and drivers for being... See more

Location

Consumers find the locations visited to be a highlight, with many describing the Scottish Highlands, Glencoe,... See more

Holidays

Customers had positive experiences with holidays, with many reviewers describing their trips as amazing,... See more

Service

Reviewers highlight positive aspects of service, with many describing unforgettable and amazing experiences... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as an amazing, enjoyable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

5 star rating for our guide today Fraser, for being efficient, attentive and knowledgeable and for having a really good playlist of music throughout the tour from Edinburgh to Inverness. Great stops,... See more

Rated 5 out of 5 stars

Three day tour from Edinburgh up to the Isle of Skye with Paul S, our guide and driver. The scenery is spectacular and there were plenty of stops in between the main events to stretch your legs. Paul... See more

Company replied

Rated 5 out of 5 stars

Louise was very informative, fun, enthusiastic and professional. She allowed us time for each stop even when the view was hidden by grey sky's and fog from the weather. The intermittent scottish music... See more

Rated 5 out of 5 stars

Neil is absolutely fantastic! The tour was wonderful, full of great stories, lots of laughter and nice anecdotes. It was a wonderful day that we will remember fondly. Thank you and lots of love from t... See more

Company replied


Company details

  1. Tour operator

About The Hairy Coo

Written by the company

Experience the best of Scotland with The Hairy Coo coach tours. Enjoy one of our fun and fascinating day trips or multi-day coach tours of Scotland.

The Hairy Coo offers Scotland tours from Edinburgh. All tours are guided by one of our experienced Scottish tour guides.

We also offer private tours of Scotland for all sizes of groups from 1 - 100.

Contact info

4.9

Excellent

TrustScore 5 out of 5

861 reviews

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Asks customers to review

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Replied to 80% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(861)

512 reviews in the last 12 months

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Rated 5 out of 5 stars

We had a wonderful experience

We had a wonderful experience. Our driver Tom was polite and funny and informed us about the history of scotland and the fights of the clans. It was very entertaining and infomative. We felt always safe in the bus, which was clean and comfortable. We enjoyed it very much, even my 15 years old son. Thanks for this nice day

30 March 2026
Unprompted review
Rated 5 out of 5 stars

must add this to your Edinburgh itinerary

Michael was an amazing guide! He made us feel welcome with his witty humor and kind demeanor. I was worried all the information about the places we visited would be overwhelming but he interjected historical fun facts and stories with a playlist that made us feel like we were in a music video!

The tour had plenty of stops:
1. Breakfast and bathroom break
2. Feeding the highland cows
3. Glencoe
4. Commando Monument
5. Loch Ness
6. Food & bathroom break

It was well spaced out so we never stayed on the bus for too long and got to enjoy all the pit stops.

Highly recommend to add to your itinerary and what a steal for that price!

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Perfect tour!

Booked the tour looking for something different that would show us sights we wouldn’t necessarily see with a few days in Edinburgh. What we got was nothing short of amazing; really comfortable bus, great stops with good amounts of time, incredible local history and even top tips when arriving at different places.
Perfect through all weather, which we got many on our travels!
Michael absolutely made the day for us, and we thoroughly enjoyed his commentary and vibe! A massive thank you to him!🦈
Would absolutely recommend for all!

29 March 2026
Unprompted review
Rated 5 out of 5 stars

We had an amazing experience with Ryan and Ian

We had an amazing experience on the Highlands tour with Ryan and Ian. They did an outstanding job from start to finish — both were incredibly friendly, energetic, and engaging. They shared fascinating stories and details throughout the journey, making every stop even more special. You could really feel their passion and knowledge, which made the whole experience unforgettable. Highly recommended!

29 March 2026
Unprompted review
Rated 5 out of 5 stars

had an amazing tour with Michael as our…

had an amazing tour with Michael as our guide! the sights were beautiful and the presentation and energy from Micheal throughout the day was incredible! highly recommend going on this tour and on doing it with Micheal beyond great music, stories, recommendations, memories, and laughs!

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Great views with amazing guide!

Niel was great fun! He told some very interesting stories about important characters in Scotland's history while showing us the most amazing views we've ever seen. He had the patience of a saint with some issues that happened during our tour (someone forgot their belongings in a previous stop and he managed to get them back in less than 15 minutes and still got us in time to all of our stops for the day). I 100% recommend this tour if you're a Harry Potter and nature fan, and I wish you get to do it with Niel as well.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

The best tour!

Loved it so much! Ian was the best and pur tour wouldn't be the same without him! Definitely would recommend everyone to come and explore the Highlands with the Hairy Coos, and Ian!! 🐄

23 March 2026
Unprompted review
Rated 5 out of 5 stars

It was a great tour

It was a great tour, John G made it so enjoyable and entertaining. He dint miss out even a small part of highlands. He was patient and friendly. Most recommended tour service.

22 March 2026
Unprompted review
Rated 5 out of 5 stars

I had the BEST TIME EVER!!

I had the BEST TIME EVER!!! No seriously, this tour took me to spots that made me completely and utterly fall in love with Scotland, was overwhelmed by the beauty of the highlands the whole time. Not only that, but i truly believe that my experience wouldn’t have been the same without Fraser!! Amazing storyteller through and through, from Mary queen of Scots to Robert De Bruce, every tale told by him made me feel like I was experiencing the history events myself. Oh boy, Fraser is an artist and a passionate one!
300% recommending this tour, you HAVE to do it if you’re in Edinburgh. (P.S: we for to see hairy coos as well yay!!)

22 March 2026
Unprompted review
Rated 5 out of 5 stars

Memorable birthday for my mom!

Great experience in the highlands with our guide Jason! Met some awesome tourists along the way, learned some interesting facts about Scotland, and got beautiful scenic views the whole way. Thanks for making my mom’s birthday extra memorable.

16 March 2026
Unprompted review

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