Thehalalfoodshop Reviews 

617
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

First time ordering, ordered mostly frozen food so was a bit apprehensive about how the delivery will be executed. The package was well insulated and packed with ice packs. All products in perfect con... See more

Rated 1 out of 5 stars

Where is my ordered product? Or what’s happening with refund or replacement? Please communicate.

Rated 5 out of 5 stars

I absolutely love ordering from Thehalalfoodshop. I generally tend to order meat and poultry. It arrives well packaged and insulated. Great care is taken when packing other items purchased (such as bi... See more

Rated 5 out of 5 stars

I loved my experience on the Halal Food Shop website, it is super friendly and easy to use. The orders are dispatched on Mondays and Thursdays on a next-day delivery service with DPD. Local delive... See more

Company details

  1. #12 of 24 best companies in Supermarket

Information provided by various external sources

1. Order Online 2. Pay Online 3. Delivered to Your Door


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

617 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(617)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very delayed delivery

I placed my order on the 23rd May 2023 and it is still not fulfilled. Today is 30 May 2023 and there is no updates regarding my order.

22 May 2023
Rated 5 out of 5 stars

It's always a great experience with…

It's always a great experience with thehalalfoodshop. Website is really easy and simple to navigate and the food comes sealed in great boxes with ice packs to keep it all cool. A lot of thought has gone into it and the end product is delicious.

16 May 2023
Rated 3 out of 5 stars

Bittersweet: Service from thehalalfoodshop was great BUT...

Service from halalfoodshop was great; easy to order, delivery on time and well packed. The let down was the actual items- I ordered fresh chicken; from barakah meats I believe; the packaging was terrible- not properly vacuum sealed. chicken bits hanging out of the top of the packs, little bits on the outside- it didn't feel sanitary to put away into the fridge or freezer, so I had to spend time repacking before being able to put it away. Although it said the chicken was fresh, the middle of one pack of mince was totally frozen while the edges were not. The sauce/marinade (from a different supplier) was very well packed.

30 April 2023
Rated 5 out of 5 stars

Satisfied customer here

Had a very pleasant experience with these guys. Couple of items were not available. I was offered a refund or replacement. I got the refund for the missing items pretty quickly.

27 March 2023
Rated 5 out of 5 stars

Excellent Service!

Love how everything is packed and delivered to your doorstep.
Halal food shop is a lifesaver specially getting all my savouries delivered in ramadan!

26 March 2023
Rated 5 out of 5 stars

awesome food…

First thing first awesome food items..all of them. Samosa, patties, spring roll too good. Little bit on spicy side but that makes it delicious. And delivery too on right time. So overall good experience. Highly recommended.

25 March 2023
Rated 4 out of 5 stars

I love the food especially the sprig…

I love the food especially the sprig rolls creamy chicken. However, it is so much spicy so I suggest if you can put some without hot spices. Because it makes me sick. Another point your price is higher than other halal food.
Thank you so much and I will buy the spring rolls again.

24 March 2023
Rated 5 out of 5 stars

Great service

I have been ordering for 3 years on and off but the service and quality is great.
Had a minor delivery issues that was resolved within 20 minutes of speaker to there customer service team and I recommend everyone to use there service

28 March 2023
Unprompted review
Rated 4 out of 5 stars

Items came well packaged and on time

Items came well packaged and on time. I cannot fault the service or the quality of the products.Took off one star for the new delivery costs and price increases. Some items are around 25% more expensive than this time last year. Having said that I do understand everyone's costs have gone up.

12 March 2023
Rated 5 out of 5 stars

The Halal shopper.

When ordering food from the Halal shop, what I buy my family enjoy. However, I like to SuperChicks chicken fillets but again there out of stock. Seems to be very popular, if only i could order superchick fillets.They are a favourite in my family.

1 March 2023
Rated 5 out of 5 stars

Amazing as always

Amazing as always, good customer service, bit disappointing that they had no stock of Malik Butchers products but they are popular so i understand. Delivery was speedy and dpd are a good delivery partner keep you informed and if your not in will deliver to safe place or neighbour.

1 March 2023

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