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The Hanger Store Reviews 

778
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and sturdiness of the products, noting their excellent design, variety, and space-saving features. Many appreciate the exceptional service, highlighting how issues are resolved swiftly and efficiently, often resulting in prompt replacements. People also frequently commend the fast and reliable delivery service, with orders arriving quickly and often ahead of expectation. Additionally, customers find the ordering process straightforward and efficient. Many reviewers express high satisfaction with specific products, such as children's or trouser hangers, and frequently become repeat buyers due to the overall positive experience and consistent quality.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many describing items as good quality, sturdy,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Quality

Customers consistently note positive experiences with quality, praising the sturdiness, texture, and overall... See more

Order

Users describe positive interactions with order, highlighting the ease of ordering and prompt delivery.... See more

Service

Clients share positive opinions on service, consistently highlighting great and excellent service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Customer Service was very efficient. I emailed that the incorrect item was delivered, and they organised to send the correct which arrived in a couple days without needing me to send the incorrect it... See more

Company replied

Rated 5 out of 5 stars

BRILLIANT!! Great product, beautiful white wooden skirt trouser hangers. Sturdy and nice looking. Better than I had expected, great value, nicely packed. I will definetly be ordering again soon from t... See more

Company replied

Rated 5 out of 5 stars

Fantastic service and prompt reply to email query. Through no fault of the hanger store Royal Mail mucked up the delivery when I couldn’t get anywhere with Royal Mail I contacted the hanger store Dire... See more

Company replied

Rated 5 out of 5 stars

We received exactly what we wanted, a bit of mix up with our address, you had Essex on the Invoice, that is in England, Shetland is the most Northerly island in Great Britain !! Still you had Ex on... See more

Company replied

Company details

  1. #14 of 36 best companies in Shop
  2. #11 of 49 best companies in Wholesaler

Written by the company

The Hanger Store stocks 160 different types of Coat Hanger, plus Clothes Rails, Tagging Guns, Wardrobe Storage, Garment Covers and Hanger Accessories. Whether you want thousands of fashion hangers specially designed, or a small pack for your wardrobe by tomorrow, you’re in the right place!

Return your goods if you change your mind

Not entirely happy? We'll take back re-saleable goods

We'll take back products, even if you've simply changed your mind, provided they're returned within 28 days of delivery; are (in our opinion) unused, unassembled, undamaged and capable of reselling; and are in their original packaging. Please note: you'll need to pay the cost of returning the goods (unless they're faulty or wrongly delivered). Bespoke, printed or personalised products are excluded (as they cannot be re-sold); in the case of a part return, any discount related to the size of the original order will be recalculated. Before returning any products, please contact our sales team on +44 (0)1245 253434 or e-mail sales@thehangerstore.co.uk so that we can expect the return.

Contact info

4.8

Excellent

TrustScore 5 out of 5

778 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(778)

92 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

I would have given Hanger Store 5 stars…

I would have given Hanger Store 5 stars except my order of 8 hangers only contained 6. I informed them of this error and received the additional 2 the next day, First class. I would recommend Hanger Store to anyone.
R.L

11 March 2020
Unprompted review
Rated 5 out of 5 stars

Ideal hangers

Very quick delivery. Hangers are ideal for hanging t shirts and jumpers without leaving marks at the shoulders.

10 March 2020
Unprompted review
Rated 4 out of 5 stars

Good products with delivery from stock

Fairly quick delivery presumably from stock. Good quality products but disappointed that they no longer offer adjustable skirt/trouser hangers other than the spring-loaded ones which can be awkward to load.

5 March 2020
Unprompted review
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Reply from The Hanger Store

Hi Robin

Thanks for leaving a review. Just to say that we still do a full range of the trouser clip hangers (i.e. the ones with a metal or plastic bars, where you can move the clips backwards and forwards along the bar). Don't hesitate to give us a ring if we can help find exactly what you want.

Thanks again

Best wishes

John

Rated 5 out of 5 stars

Speedy service

Speedy service, trouser hangers work well , no slipping off and much neater than usual hangers.Need to order some more !

3 March 2020
Unprompted review

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