thehappywind.com Reviews 81

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Absolute fraud. I never received my purchase. I asked for a refund and they told me they would NOT refund me ( a month later) because may still be in transit.

Rated 1 out of 5 stars

I ordered two pair of linen pants. They are polyester and refusing to honor their money back guarantee. I've been offered $7 - don't know if that's for both pair or each pair. They refuse to provide... See more

Rated 1 out of 5 stars

NEVER ORDER FROM THIS COMPANY ! THEY NEVER SEND YOU WHAT YOU ORDER, AND TELL YOU IT SHIPPED, GOT HUNG UP IN CUSTOMS, GO LOST, RESHIPPED, GOT LOST AGAIN. SEND YOU TRACKING NUMBERS THAT ARE INVALID. I O... See more

Rated 1 out of 5 stars

I made an order on May 2nd for a bathing suit, it's says order will be delivered 5-7 business days. I still have not received it yet, it is May 28th, I sent and email didn't really get anywhere with w... See more

Company details

  1. Clothing Shop

Written by the company

Congrats! You found a place with the coolest items.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

81 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Do not purchase anything from this…

Do not purchase anything from this place tge size is not accurate and they overcharged me. I immediately notified them to cancel the order they refused to cancel order they refunded my overage but refused to cancel the order they sent the item after several request to cancel they to ship it back I had to pay an absorbent cost to ship it back. They are a scam. The online shipping shows I’m in United States but it is not its in China.

20 June 2024
Unprompted review
thehappywind.com logo

Reply from thehappywind.com

Dear Valued Customer, We apologize for any inconvenience you’ve faced. Kindly send us your order information at support@thehappywind.com, and we’ll work quickly to resolve the matter.
Benjamin, Senior Director of Customer Support, www.thehappywind.com

Rated 1 out of 5 stars

Do not purchase anything from this…

Do not purchase anything from this company. Had I read the reviews first, I would never have. If something doesn't fit, you cannot return it for a refund. They tell you to give to someone else ir sell it and offer you $5.00 US. If you want to return it to China you have to pay for thd shipping yourself. Very dissatisfied. Will never order again.
A word of advise, always check the company's reviews.

19 August 2024
Unprompted review
thehappywind.com logo

Reply from thehappywind.com

Dear Valued Customer, We apologize for any inconvenience you’ve faced. Kindly send us your order information at support@thehappywind.com, and we’ll work quickly to resolve the matter.
Benjamin, Senior Director of Customer Support, www.thehappywind.com

Rated 5 out of 5 stars

This satin piece has an elegant

This satin piece has an elegant, flowing design that catches the light beautifully. The added pockets offer both style and practicality. Packaging was secure and stylish, giving a nice first impression. Although a bit pricey, the quality feels solid. Would recommend.

18 August 2024
Rated 1 out of 5 stars

DO NOT ORDER!!!

DO NOT ORDER!!!
Ordered bathing suit it took over a month to receive. Contacted them to ask for return details as bathing suit too small . Required next size.. Customer Service replied that the size was correct what I ordered. Told them numerous time I need to return and exchange for next size.
They would not take it back and told me to give it away and offered me $6 USD compensation for it.
I have been going back-and-forth with customer service and they will not offer me an exchange . The final offer of compensation was $14USD. I told them I don’t want compensation but to accept my return and I will pay AGAIN postage to send me next size.
They never once said they do not do returns or exchanges. My $27.99 USD swim wear ended up costing me $69 AUD
Swimwear $27.99 USD
Shipping $5.99 USD
GST $8.49 USD
= $42.47 USD = $69 AUD
I refuse to buy from them again.

12 August 2024
Unprompted review
thehappywind.com logo

Reply from thehappywind.com

Dear Valued Customer, We apologize for any inconvenience you’ve faced. Kindly send us your order information at support@thehappywind.com, and we’ll work quickly to resolve the matter.
Benjamin, Senior Director of Customer Support, www.thehappywind.com

Rated 1 out of 5 stars

I wish I had read these reviews

I wish I had read these reviews! I made ref mistake of ordering two bathing suits from them and they insisted I take pictures of the return code, ups code and items even though I gave them the order number. Then they insisted I give them away and won’t refund them.

6 August 2024
Unprompted review
thehappywind.com logo

Reply from thehappywind.com

Dear Valued Customer, We apologize for any inconvenience you’ve faced. Kindly send us your order information at support@thehappywind.com, and we’ll work quickly to resolve the matter.
Benjamin, Senior Director of Customer Support, www.thehappywind.com

Rated 1 out of 5 stars

Worse company ever

Worse company ever! DO NOT ORDER!!!
Ordered bathing suit it took about a month to receive and then they sent me the wrong size… this bathing suit would not even fit a child and would not take it back and told me to give it away and we’re not give me any compensation for it. I have been going back-and-forth with customer service and they will not offer me anything.,, now I have a $30 bathing suit that they want me to throw away and they will not give me any credit for it. I asked if I could return for different size and no reply. Then they came back and said they will give me $2 usd for compensation and no returns or exchanges… that is crazy

17 July 2024
Unprompted review
thehappywind.com logo

Reply from thehappywind.com

Dear Valued Customer, We apologize for any inconvenience you’ve faced. Kindly send us your order information at support@thehappywind.com, and we’ll work quickly to resolve the matter.
Benjamin, Senior Director of Customer Support, www.thehappywind.com

Rated 1 out of 5 stars

Ordered by mistake

Ordered by mistake. Emailed twice to cancel and they sent item anyways and kept my money. Will not let me return. Horrible!!!

1 July 2024
Unprompted review
thehappywind.com logo

Reply from thehappywind.com

Dear Valued Customer, We apologize for any inconvenience you’ve faced. Kindly send us your order information at support@thehappywind.com, and we’ll work quickly to resolve the matter.
Benjamin, Senior Director of Customer Support, www.thehappywind.com

Rated 1 out of 5 stars

I made a purchase the beginning of…

I made a purchase the beginning of June. I still do not have what I ordered and now they have deleted their information from PayPal so I have no chance at getting my money back. Told me my package was shipped, never giving me a tracking number, I asked twice for one, they answered with will give you feedback from the shipping company. Nothing. I do not even want to give them 1 star. A horrible company

26 June 2024
Unprompted review
thehappywind.com logo

Reply from thehappywind.com

Dear Valued Customer, We apologize for any inconvenience you’ve faced. Kindly send us your order information at support@thehappywind.com, and we’ll work quickly to resolve the matter.
Benjamin, Senior Director of Customer Support, www.thehappywind.com

Rated 1 out of 5 stars

Still waiting ...

I ordered a cardigan on Feb. 2, 2024. I finally received a "tracking" email on March 3rd and it shows that it's still with China Post. It took ONE month for the company to "process" my order before it was shipped. They charged my credit card the day I ordered but who knows when the sweater will arrive in Canada (if it even gets here)! I will not be ordering from this company again.

6 March 2024
Unprompted review
Rated 1 out of 5 stars

Not legit!

I bought a swimsuit immediately tried to cancel as I realized this was probably not legit. They wouldn't let me cancel. A couple weeks later I received the item and it was not the same product as in the picture, and the sizing was way off. As their website states, they offer returns. They refuse to do this, stating shipping will be to expensive for me. They offered me $4 in compensation for a $40 swimsuit. Total scam.

16 January 2024
Unprompted review
Rated 1 out of 5 stars

Ordered my bathing suit Jan

Ordered my bathing suit Jan. 30 have not received it or any other info on it except to say the ordered was being processed and would be informed when shipped other than the charge on my account I have had no communication . Terrible process and have been waiting to deny the charges on my account

31 January 2024
Unprompted review
Rated 5 out of 5 stars

I love this shirt

I love this shirt. It’s a perfect fit. My daughter is a size 10 ; but leading towards a 12 now and it was great! It looks very professional and the collar flips down just right. I’d definitely recommend.

6 July 2023
Unprompted review
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