I was really disappointed with how this company handled my situation. I had booked a paddleboarding session through a voucher and fully intended to attend, but the night before the session I... See more
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Joe was a tremendous help in finding my daughter her climbing shoes. He was very patient and informative, assisting her in selecting the right pair. We spent over an hour and a half trying on more tha... See more
Company replied
Couldn't have asked for a better experience. Joe who was extremely helpful got me all set up trying out several harnesses until we found what worked best for me. Super chilled environment too will def... See more
Company replied
Had a great experience when purchasing climbing shoes. Staff were knowledgeable and helpful. This is not a place you would naturally find in your travels. Parking directions are supplied in their webs... See more
Company replied
Company details
Written by the company
Our mission is simple: to provide tried, tested, trusted kit for adventurers and professionals. We sell a wide range of quality kit for rock climbing, rope access, stunt/tactical work and paddling.
Contact info
Unit 5, Marine Trade Centre, BN2 5UG, Brighton, United Kingdom
- 01273358359
- shop@thehatt.co.uk
- thehatt.co.uk
4.0
Great
47 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I've used Hatt Equipment as our…
I've used Hatt Equipment as our supplier of climbing kit to the school for a while now and the service is great. They get kit out really quickly and I've never had a problem getting what I want.
Thoroughly recommend
23 May 2022
Reply from Hatt Equipment
Thank you for taking the time to write a review!
All excellent
All excellent, as advertised. Also, they make an effort to minimize the environmental footprint of their packaging, which I really appreciate.
18 May 2022
Reply from Hatt Equipment
Thanks Andres! Great to have you on the Sandstone course and we're glad you're pleased with your new kit! 😊
Great customer service and a great deal
28 March 2022
Reply from Hatt Equipment
Thanks Chris! We hope you enjoy using your new kit!
Great prices and speedy delivery
14 March 2022
Thoroughly Recommend
Great kit, great prices, great service. The website was well organized and made it easy to find what I needed and place my order.
Delivery was super quick too - will be ordering again!
6 September 2021
Unprompted review
Reply from Hatt Equipment
Thanks for the great feedback Levi! We hope you've had loads of opportunities to use your new kit!
Great pricing and quick delivery
Great pricing and quick delivery, arrived in nice recycled paper and card board and not lots of plastic!nice touch
Will certainly order again
30 August 2021
Unprompted review
Reply from Hatt Equipment
Thanks Tom, that's awesome to hear! We really appreciate your positive feedback :)
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