Hawksmoor Reviews 151

TrustScore 3 out of 5

2.9

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Rated 3 out of 5 stars

Bought a Patio Weeder today. Dismayed that it is for LEFT handed use only. The handle is set all wrong for Right hand use. The Hand grip is set sideways and is only comfortable for Left Hander's.... See more

Rated 1 out of 5 stars

Spent nearly £600 and were rushed out in just over an hour, then told to take our desserts to the bar like an inconvenience. Service was dreadful, the waitress was disengaged, and management couldn’t... See more

Rated 3 out of 5 stars

Went for dinner, Prime cut steak was average and expensive. £155 just for the steak. We got told we had to leave at the same time they took our dessert orders. With this, we noted restaurant wasn’t b... See more

Rated 5 out of 5 stars

As Covid meant that our usual family Christmas was impossible this year, our daughter kindly sent us a Hawksmoor roast dinner box, plus a bottle of Sour Cherry Negroni. What a delicious and easily... See more

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2.9

Average

TrustScore 3 out of 5

151 reviews

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Rated 5 out of 5 stars

Meal Kit Revelation

Was fortunate enough to receive a Hawksmoor Roast kit for two as a birthday present from friends. What a feast. The beef was sublime and cooked perfectly medium rare (but had to go by internal temp rather than time). The veggies were perfect and the roast potatoes pretty good (not as good as home made but due to prep methods needed for ambient temp delivery were OK). The gravy with added bone marrow was nothing short of awesome. Afters were sticky toffee pudding, toffe sauce and clotted cream which went down a treat. Portion size for two was very generous and would probably feed three at a push. If you can't get to their restaurants then this is the next best thing.

23 May 2021
Unprompted review
Rated 5 out of 5 stars

Sirloin Steak Box review

We had the sirloin steak box this week and it was simply delicious. We actually ate it over 2 nights as we didn’t think we would be able to eat the ribs as a starter without spoiling the main course a bit. I’m really glad we did as the ribs and slaw were amazing so we had 2 dinners! The cocktails were lovely and I drank mine whilst cooking. Maybe that’s why I was so relaxed. The red wine stretched over both nights.

It is all so easy to cook so no worries there.

I nearly forgot the sticky toffee pudding. Simply the best pudding we’ve had in a long, long time.

16 May 2021
Unprompted review
Rated 5 out of 5 stars

Excellent 3 course meal

Ordered the 3 course filet steak meal box, all arrived as expected and was well packed.
Steak tasted great and sticky toffee pudding was almost as good as the restaurant.
Would definitely order again!

15 May 2021
Unprompted review
Rated 1 out of 5 stars

Terrible steaks, atrocious quality but resolved well

Bought 3 Hawksmoor steaks via the Ocado site, a 1Kg Porterhouse, a centre cut fillet and a ribeye. All 3 steaks were very poor, I presume these are the same steaks as available via Hawksmoor direct. The Porterhouse has more bone , a thick layer of fat and gristle than meat. I will struggle to feed 1 person with a 1Kg steak.
The ribeye has loads of fat and gristle and doesn't look at all appetising or indeed a prime steak.
The fillet is a long tail end and not as described a centre cut.
I am very disappointed and angry about these steaks as I bought as a special treat and I am reluctant to use them as I fear the worst.

Following this review I have had further communication from Alex at Hawksmoor and the matter has been very satisfactorily resolved. I am very happy to hear that they take the issue of steak quality very seriously and that this was probably a one off issue.

8 May 2021
Unprompted review
Hawksmoor logo

Reply from Hawksmoor

Hi there,

I'm really sorry to hear of the quality of the steaks that you've received from our Ocado offering. Could you kindly send us an email at hahfeedback@thehawksmoor.com, and we will look into this for you.

Many thanks.

Rated 5 out of 5 stars

Amazing food, don’t miss out

We’ve had probably a dozen At Home boxes from steaks to the roasts over lockdown back to their very first box. Living too far away to visit, this had been an amazing positive out of lockdowns. Super quality food, easy to follow instructions and top service. Long May this continue as an extension of my favourite restaurant in London (the OG Seven Dials of course ❤️)

30 April 2021
Unprompted review
Rated 5 out of 5 stars

Taste Sensation

We ordered the Chateaubriand meal. Well what can I say. Absolutely outstanding. I’ve always been a little reticent about getting restaurant meals delivered to home. This, however, has blown that out the water. Delivered on time. Absolutely delicious in taste and variety and we managed 3 meals out of it, so great value for money. Well done Hawksmoor. We’ll be back. Excellent.

27 April 2021
Unprompted review
Rated 5 out of 5 stars

Wonderful steaks!

We have now enjoyed two Hawksmoor at Home meals, one as a gift and one for a birthday celebration. We have also sent them to both our sons and have recommended them to lots of friends.
The steaks have all been superb and the vegetables are delicious.
For those of us who are not within travelling distance of the restaurant, we hope that you will continue with the boxes even when the restaurant re-opens.

25 April 2021
Unprompted review
Rated 5 out of 5 stars

We had the rib eye three course meal…

We had the rib eye three course meal for my husband's birthday on 8th April, it was superb. I cook a lot but even so appreciated the instructions re cooking the steak which I followed and I can honestly say we have never eaten a steak as tasty.

The portions were huge, even my husband who has a huge appetite couldn't finish the steak. The sticky toffee pudding was excellent when we managed to eat it the following day.

Customer service was excellent when I raised a query prior to and post delivery. Highly recommended

14 April 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding from start to finish

I've had several of the boxes from the hawksmoor. Every single one has been outstanding and the customer service has been faultless. Highly recommended to anyone who loves good food.

13 April 2021
Unprompted review
Hawksmoor logo

Reply from Hawksmoor

Hi John,

Thanks so much for posting your feedback. It's great to hear that you've enjoyed your Hawksmoor at Home boxes. Our May boxes will be released on our website next week, so do look out for them.

Best wishes,

Alex

Rated 5 out of 5 stars

Outstanding quality

Outstanding quality, absolutely delighted. Incredible that you can enjoy the same wonderful experience at home that you know well from the restaurants. Thank you guys....simply amazing!

2 April 2021
Unprompted review
Rated 5 out of 5 stars

This meal is simply one of the finest I…

This meal is simply one of the finest I have had ... A gift from my nephew, who cooked it for me in my home. Perfectly presented in delivery, outstanding quality of food (the steak to die for ... there are no words) and clear instruction. Phenomenal results achieved within half hour in the kitchen. Touching to have a link too to the Hawksmoor playlist. Totally fabulous ... An unforgettable meal.

26 March 2021
Unprompted review
Rated 1 out of 5 stars

All hype

A really poor quality steak that didn’t appear to be at all what was claimed. If only they spent as much time quality checking as they do writing all the guff and producing good packaging, we would get better meat. A grossly overpriced hype.

24 March 2021
Unprompted review
Rated 1 out of 5 stars

A company that believes its own legend.

A company that believes its own legend.

Food was fairly low standard for the extortionate price, a tasteless steak you could buy at any butchers or supermarket accompanied with some canned spinach with butter and a greasy fatty "gravy" with bone marrow lumps floating in it. Very fancy looking menus but with little substance to them other than how to put wedges in an oven, how to (poorly) fry a steak and how to heat up a green slop mixture.

If you buy a steak, buy a can of spinach and some potatoes wedges you are already 4/5's of the way there and will have saved £££. Don't waste your money, its a con.

22 March 2021
Unprompted review
Hawksmoor logo

Reply from Hawksmoor

Hi there, thank you for sharing your feedback regarding your experience. I'm really sorry to hear that we fell short of your expectations with your Hawksmoor@Home box. Would you mind emailing us some more details to hahfeedback@thehawksmoor.com so that we can look into this for you.

Rated 4 out of 5 stars

This was gifted to us by a friend

This was gifted to us by a friend. Absolutely fantastic. Packaged wonderfully. We had the roast for 4 with alcohol. It’s was easy to prepare and cook and the beef joint was best I’ve ever tasted. Two small things. Not enough gravy and not quite enough custard. Apart from that it was perfect. Tried to order for a friend and it says out of stock. I hope they don’t stop.

21 March 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional Quality and Service

Have now had quite a few steak boxes and all have been absolutely superb. Delivery has not always been without its problems but Hawksmoor have been exceptional in their customer support and service. Matt Brown's oven chips are, without doubt, the best thing ever to come out of the lockdowns.

20 March 2021
Unprompted review
Rated 5 out of 5 stars

What an excellent meal

Just had the fillet box, with our own wine. What a great meal. The steaks were really good (and not just because of my braaing). The creamed spinach was better than in our favourite Jo’burg restaurant. And the sticky toffee pudding was a perfect finish. Thanks.

20 March 2021
Unprompted review

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