The Hay Shed Reviews 

269
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the hay and other products, noting their freshness, appealing smell, and green color, often highlighting that the hay is dust-free and long-stranded. This superior quality contributes to pet health, reduces waste, and ensures animals eagerly consume the products, including a wide variety of hay types, treats, and foraging mixes. The service is frequently described as excellent, with customers appreciating the ease of ordering, helpful website information, and user-friendly subscription options for convenience. Consumers consistently experience super fast and prompt delivery, with many orders arriving quickly and products always being well-packaged.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the excellent quality of the hay,... See more

Quality

People report positive experiences with quality, consistently praising the excellent and faultless quality of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the speed... See more

Service

Clients share positive opinions on service, consistently highlighting its excellence and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer service and care. Super fast at answering any queries. My 7 house bunnies love all the treats and found their favourite hay mix ,they can smell it before I’ve even opened the box... See more

Company replied

Rated 5 out of 5 stars

Decide to try Hay Shed after struggling to get my bunnies to eat the popular brands of hay available online and in pet shops. I ordered the meadow hay with a marigold and dandelion topper, and oat hay... See more

Company replied

Rated 5 out of 5 stars

As always excellent quality green wheat hay. Also meadow hay, smells sweet and fresh. Speedy delivery within 48hrs, from ordering on a Sunday afternoon. Thoroughly recommend The Hay Shed.

Rated 5 out of 5 stars

So I always use small businesses for my bunnie's hay and treats. I've ordered 'green' hay before from companies with varying degrees of success (some bales were more like straw) I heard about the hay... See more

Company replied


Company details

  1. Pet shop

Written by the company

Welcome to The Hay Shed! We have been producing the greenest grass for decades, which has been perfectly prepared for your pets. We grow, mow, dry and pack our premium hay, all from our family farm based in Northumberland. Great care is taken at every stage to ensure unbeatable quality and nutrient-dense hay for your small pets.


Contact info

4.8

Excellent

TrustScore 5 out of 5

269 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(269)

123 reviews in the last 12 months

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Rated 5 out of 5 stars

I’ve been using the Hay Shed for over a…

I’ve been using the Hay Shed for over a year for my rabbits. Over the years, I’ve used countless brands of hay for numerous rabbits, and the Timothy & Green Wheat hay by The Hay Shed is a huge winner - always looks and smells fresh. My rabbits love it! The deliveries are always very fast, and pricing is always reasonable. Will not purchase from anywhere else.

12 May 2026
Unprompted review
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Reply from The Hay Shed

Thank you for taking the time to leave such a kind review - We're so glad to hear that your rabbits enjoy their Timothy & Green Wheat hay from us! We appreciate the feedback :-) The Hay Shed

Rated 5 out of 5 stars

Speedy delivery of good quality hay

Speedy delivery of good quality hay . My rabbit loves the mixed hay and uses the box as not only to have a munch on hay but a great hideaway too

10 May 2026
Unprompted review
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Reply from The Hay Shed

Thank you for taking the time to leave such a kind review - We're so glad to hear that your bunny is enjoying our hay blends & is making good use of our boxes! We appreciate the feedback :-) The Hay Shed

Rated 5 out of 5 stars

honestly absolutely amazing great price…

honestly absolutely amazing great price for perfect quality hay i will be a lifelong customer just to see my buns loving their hay

7 May 2026
Unprompted review
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Reply from The Hay Shed

Thank you for taking the time to leave such a kind review - We're so glad to hear that your bunnies are enjoying their hay! We appreciate the lovely feedback :-) The Hay Shed

Rated 5 out of 5 stars

Great customer service

Had a tiny order problem and Louisa from customer service was great and quick to resolve my issue. My bunnies love their monthly subscription of dried plantain and dandelion roots!

8 May 2026
Unprompted review
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Reply from The Hay Shed

Thank you for taking the time to leave such a kind review - We're so glad to hear that your bunnies are enjoying their plantain & dandelion roots! We appreciate the kind feedback on our customer service too :-) The Hay Shed

Rated 5 out of 5 stars

Brilliant company and quality

I bought the buffet box initially to try as I have fussy buns and my other subscription boxes weren’t the best quality. My buns loved the Timothy and oat hay the most and thankfully this was sold in mixed boxes. I bought a 10kg box on subscription and I have noticed my bunnies are loving this hay a lot more and am needing to refill sometimes twice a day with hay. Very happy with the quality and quick delivery

5 May 2026
Unprompted review
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Reply from The Hay Shed

Thank you for taking the time to leave such a lovely review - It's good to hear that your bunnies are enjoying their hay so much! We appreciate the kind feedback :-) The Hay Shed

Rated 5 out of 5 stars

My bunnies love this

My bunnies love this. One is very fussy but he loves the green wheat hay and munches it happily.
Great delivery speed too

6 May 2026
Unprompted review
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Reply from The Hay Shed

Thank you for taking the time to leave such a positive review - It's good to hear that your bunnies are enjoying their hay so much, especially the lovely Green Wheat! We appreciate the kind feedback :-) The Hay Shed

Rated 5 out of 5 stars

Highly recommend the hay shed

Highly recommend the hay shed. Our buns go through the green wheat hay like crazy. Great quality produce and excellent customer service

2 May 2026
Unprompted review
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Reply from The Hay Shed

It's lovely to hear how much your bunnies are enjoying their scrumptious Green Wheat hay! We appreciate the kind feedback :-) The Hay Shed

Rated 5 out of 5 stars

My rabbits can’t get enough of the…

My rabbits can’t get enough of the Timothy and the oat hay.

1 May 2026
Unprompted review
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Reply from The Hay Shed

Thank you for taking the time to leave such a positive review - It's lovely to hear that your bunnies are enjoying our oat & timothy hay so much! We appreciate the kind feedback :-) The Hay Shed

Rated 5 out of 5 stars

I have the timothy hay delivered every…

I have the timothy hay delivered every 2 weeks, which is so convenient.

It's fresh and the buns love it. Their poop is really healthy since I changed their hay from store bought.

Thank you!

30 April 2026
Unprompted review
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Reply from The Hay Shed

Thank you for taking the time to leave such a positive review - It's good to hear that your bunnies are enjoying their timothy hay so much & their poos are looking good ;-) We appreciate the kind feedback - The Hay Shed

Rated 5 out of 5 stars

Great for picky rabbits!

My previous rabbit always had Timothy hay from another company, but my current rabbit will only eat oat and wheat hay. The Hay Shed is one of the few companies that do these and more! I had been with the previous company for years so was nervous about moving to someone else but the hay has been really well packaged, hay is a very consistent high quality and he never turns his nose up at it, and delivery is fast as well. My rabbit loves it and it is well priced. Very easy to sort delivery dates, I just need to add more forage now. Wonderful company to buy from for picky buns! There is such a wide range of hay and it states the nutritional breakdown and what would be suitable for daily or occasional feeding, or for adult, young or sick pets to help you decide what would be best using a star system which is really easy to understand. They also do alfalfa which seems to be quite hard to find if you have a baby bun. Without you my rabbit would not be eating enough hay, so thank you! You've probably saved me a lot in vet bills!

25 April 2026
Unprompted review
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Reply from The Hay Shed

Thank you for taking the time to leave such a in-depth review- It's good to hear that your bunnies are enjoying our hay so much more than their previous hay and that our website was so informative to you. Let us know how they enjoy the forage mixes :-) We appreciate the kind feedback - The Hay Shed

Rated 5 out of 5 stars

Wonderful company

Wonderful company. So much cheap dusty hay available in the shops and this hay is clearly great quality. My rabbit requires a low calcium diet so the nutritional information on the types of hay is so helpful. After an issue with my most recent delivery they promptly resent my order and my Bluebell is very grateful and she will be a life long customer.

29 April 2026
Unprompted review
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Reply from The Hay Shed

Thank you for taking the time to leave such a positive review - It's lovely to hear Bluebell is enjoying her dust free hay so much & you found the nutritional values helpful! We appreciate the kind feedback :-) The Hay Shed

Rated 5 out of 5 stars

So glad I made the switch

So glad I made the switch! Our old supplier ran out of hay, and I saw The Hay Shed recommended on a bunny page. The timothy hay is great quality, we seem to get more in the 5kg box than in the previous supplier's 5kg box (perhaps they were shortchanging us!) and it's £4 cheaper! There is absolutely no dust and there are loads of the little wheat-like bits, which my buns j'adore 🤩

29 April 2026
Unprompted review
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Reply from The Hay Shed

Thank you for making the switch & for taking the time to leave such a positive review - It's good to hear that your bunnies are enjoying their dust free hay so much! We appreciate the feedback :-) The Hay Shed

Rated 5 out of 5 stars

Will always recommend this company

Great experience buying from this company, great prices, amazing quality oat hay ( I have a fussy bunny) and he just loves this hay. Will always recommend this company

14 April 2026
Unprompted review
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Reply from The Hay Shed

Thank you for making the switch & for taking the time to leave such a positive review - It's good to hear that your bunnies are enjoying their oat hay so much, it is a lovely feast (even if we do say so ourselves)!! We appreciate the feedback :-) The Hay Shed

Rated 5 out of 5 stars

The best company supplies for my bunnies.

I have used this company a for some time now buying there hay from them which I find is the best for my bunnies fresh twice a day in a big litter tray they love sitting in it whilst eating keeps there teeth grinded down also I give them a treat now and again the root which they love and mixes which encourages them to forage a bowl of fresh water regularly changed happy bunnies what more can I say I only give the best and always read what you buy as its important for your rabbit all rabbits are different I do buy supplies also for digestion and urinary.I can’t fault this company high quality services too.

23 April 2026
Unprompted review
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Reply from The Hay Shed

Thank you for taking the time to leave such a kind review - We're so glad to hear that your bunnies are enjoying their hay & roots. We appreciate your lovely feedback :-) The Hay Shed

Rated 4 out of 5 stars

Excellent quick service

Excellent quick service. Last batch was a bit dusty. Box always arrives split though.

22 April 2026
Unprompted review
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Reply from The Hay Shed

Thank you for taking the time to leave us a review - We appreciate your feedback - please, if you experience any issues with your hay or deliveries in the future can you email us so that we can put it right :-) The Hay Shed

Rated 5 out of 5 stars

My buns LOVE their hay from here

My buns LOVE their hay from here. I get them the green wheat hay and it is always great, well packaged and my bunnies are super happy. Wouldn’t buy from anywhere else now :)

17 April 2026
Unprompted review
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Reply from The Hay Shed

Thank you for taking the time to leave such a kind review - We're so glad to hear that your bunnies are enjoying their Green Wheat hay! We appreciate your lovely feedback :-) The Hay Shed

Rated 5 out of 5 stars

Fresh hay in a box simple and nutritious

The hay is the very best I have had in the uk
Great variety and it is clear that they are proud of their product and service.
Uk grown so they are as Eco as possible.
I have a rabbit boarding service and hope to set up a regular delivery and because of the variety I can tailor the hay to the rabbit and minimise pellets and give back a heathy bunny!!

17 April 2026
Unprompted review
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Reply from The Hay Shed

Thank you for taking the time to leave such a kind review - We're so glad to hear that your boarding bunnies are enjoying their hay! We appreciate the kind feedback :-) The Hay Shed

Rated 5 out of 5 stars

Both my rabbits love the hay!

Both my rabbits love the hay!! Thank you xx

10 April 2026
Unprompted review
The Hay Shed logo

Reply from The Hay Shed

Thank you for taking the time to leave such a kind review - We're so glad to hear that your bunnies are enjoying their hay! We appreciate the kind feedback :-) The Hay Shed

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