Personal support! That helped me the most since it can take a long time to see improvement due to the human body being so complex. Multiple ways to ask questions and even ways to hear others’ question... See more
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Review summary
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What people talk about most
Reviews shaping this summary
This program has been subtly eye opening. I have been doing so many of these things before I joined the Health Institute, but the addition of breathing techniques, and exercise and supplements... Th... See more
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I came to the program to learn more about my body but mainly to be held accountable in the things I was learning. Although I have some knowledge in natural health, cellular level health was new to me... See more
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My personal coach was amazing and I am beyond thankful to have gotten her! She was great at meeting me where I was at, and was a wonderful support for me throughout the program. She was always encou... See more
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Company details
Heal your cells, heal yourself.
Dr. Axe's leading cellular healing protocol
Since our inception, The Health Institute has come to define cutting-edge cellular health products, programs & services with an unwavering commitment to both regenerative practices and our clients’ wellbeing.
We champion a regenerative approach to healing to elevate your physical, emotional, mental, and environmental health—empowering you to flourish inside and out, now and for the future.
We offer a range of programs completely online – designed by NYT Best Selling Author Dr. Josh Axe (DC, DNM, CNS) – to our students that help them heal from chronic diseases, autoimmune diseases, blood-sugar diseases, and more.
Our team of practitioners and active online community supports and uplifts our clients, providing for a one-of-a-kind proven healing journey.
We champion a regenerative approach to healing to elevate your physical, emotional, mental, and environmental health—empowering you to flourish inside and out, now and for the future.
We offer a range of programs completely online – designed by NYT Best Selling Author Dr. Josh Axe (DC, DNM, CNS) – to our students that help them heal from chronic diseases, autoimmune diseases, blood-sugar diseases, and more.
Our team of practitioners and active online community supports and uplifts our clients, providing for a one-of-a-kind proven healing journey.
Contact info
Nashville, United States
- 878- 295-8339 ext 1004
- support@thehealthinstitute.com
- thehealthinstitute.com
4.3
Excellent
772 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
High cost
High cost. No one available to talk to for help. No help with program. No customer service they are impossible to reach finance people. In two months racked up a high bill. Your paying nutritionist not doctor help. I paid over $3,000, had 3 consults with nutrition, supplements, no review material to follow, nothing to show except a overpriced bill. My other real treatments and therapy are cheaper. I trusted Dr Axe what a disappointment. He talks a good game but it is a scam. I do not recommend this program I would avoid at all cost. He only wants to sell his supplements. I have a bill, have a serious health issues, and they lied about how this program helps. This is a trap. I don't recommend them even if your diabetic go to a real natural pathic they are more affordable and can really help not this shit. So sad we need education and alternative solutions but, the fact that we are taken advantage of. I am losing my legs my costs are so expensive out of pocket and this quack did not give a damn. At least teach real nutrition but, I did not even get that. I have not a Damm thing to follow except a bill of over $3,000. Consumer beware. Don't become the next sucker because you are desperate. Like I was.
1 December 2025
Unprompted review
Reply from The Health Institute With Dr. Josh Axe
Hi Yvonne,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not align with your expectations.
We understand how important it is to feel supported, informed, and confident when investing in any health-related program, particularly when navigating ongoing health concerns and significant healthcare expenses.
At The Health Institute, our goal is to provide education, practitioner guidance, resources, and support that help individuals make informed decisions about their health and wellness. We recognize that each person's needs, expectations, and circumstances are unique, and that our approach may not be the right fit for everyone.
We appreciate your feedback regarding program value, customer service, communication, educational resources, and overall program expectations. Perspectives such as yours help us continue evaluating and improving the experience we provide.
Thank you again for sharing your thoughts. We wish you all the best as you continue your health journey.
With respect,
The Health Institute Team
I now have hope
The most important key in this program is your practitioner who is your door to all information for the program. I was blessed to have the most incredible guide Samantha McLeod- To be honest I may have quit a few times but her honest caring and understanding kept me going. Along with this, is the wealth of information I learned and the fact that the program is tailored to your special needs- as in underlying conditions. I am close to graduation and will continue through the concierge program
12 June 2026
Reply from The Health Institute With Dr. Josh Axe
Hi Linda,
Thank you for taking the time to share your experience.
What stood out most in your review was the value you found in the support and guidance you received throughout your journey. Having a practitioner who provides encouragement, understanding, and accountability can make a meaningful difference, and we're especially grateful for your kind words about Samantha. We'll be sure to share your feedback with her.
We're also delighted to hear that you found the educational resources and personalized approach valuable. Our goal is to provide participants with the knowledge, tools, and support needed to make meaningful and sustainable changes that align with their individual goals and circumstances.
It's wonderful to hear that you plan to continue building on what you've learned through the concierge program. We appreciate the trust you've placed in our team and look forward to continuing to support you on your wellness journey.
Thank you again for sharing your experience. We're honored to have been part of your journey and grateful to have you as part of The Health Institute community.
With respect,
The Health Institute Team
My XCLNT Cellular Health Regenerator Journey
My Cellular Health Regenerator journey was extraordinarily helpful and literally life-changing. This is due to the excellent material developed by Dr. Josh Axe and especially the amazing guidance and counsel of my brilliant and winsome Practitioner, Carol Green. Every aspect of the program was informative, interactive and extremely relevant to my health, wellness and whole life optimization. I would most highly recommend it to anyone wanting preventive healthcare (vs. reactive sick care) and increased fitness and overall physical, mental, spiritual and emotional well-being.
19 May 2026
Reply from The Health Institute With Dr. Josh Axe
Hi E. Grace,
Thank you for taking the time to share your experience and recommendation.
What stood out most in your review was your appreciation for the combination of education, guidance, and support you received throughout the program. We love hearing when participants feel empowered with practical knowledge and tools that help them make informed decisions about their health and well-being.
We're especially grateful for your kind words about Carol. Having a knowledgeable and encouraging practitioner to provide support, answer questions, and walk alongside you throughout the journey can make a meaningful difference, and we'll be sure to share your feedback with her.
It's also wonderful to hear that you found the program's resources, educational content, and personalized support valuable and relevant to your goals. Our aim is to equip participants with sustainable habits and ongoing resources they can continue building upon long after the program ends.
Thank you again for sharing your experience. We're honored to have been part of your journey and grateful to have you as part of The Health Institute community.
With respect,
The Health Institute Team
Going through The Health Institute was…
Going through The Health Institute was a great experience because it showed me areas my body needed to come in alignment to be in better health. Learning new routines and recipes that made eating healthy easier. Combating my life that is stressful at times with good food and supplements helped me. Talking to a coach that was encouraging and so supportive was the best thing. This was a wonderful decision and timely for my body and life. Worth the money and highly recommend joining the Health Institute.
21 May 2026
Reply from The Health Institute With Dr. Josh Axe
Hi Jennifer,
Thank you for taking the time to share your experience and recommendation.
What stood out most in your review was your appreciation for the education, support, and practical tools that helped you build healthier habits. We love hearing when participants discover new routines and approaches that make healthy living feel more manageable and sustainable in everyday life.
We're especially grateful for your kind words about the support you received from your coach. Having someone to provide encouragement, guidance, and accountability throughout the journey can make a meaningful difference, and we're delighted to hear that this was such a valuable part of your experience.
It's also wonderful to hear that you found the program to be both timely and worthwhile. Our goal is to equip participants with knowledge, resources, and support that can continue serving them well beyond the program itself.
Thank you again for sharing your experience. We're honored to have been part of your journey and grateful to have you as part of The Health Institute community.
With respect,
The Health Institute Team
I looked long and hard at different…
I looked long and hard at different programs - most less expensive but while they may offer parts of this one, they weren’t comprehensive. The best people to learn anything from are those who have traveled the road you’re on. Dr. Axe is one of those people. My coach Taynua is highly qualified and full of good suggestions. Most other coaches go through a training program but don’t have the degrees and experience she does. The supplements turned on a switch for me within days - unbelievable! I’m excited to find out what my labs reveal and to continue to improve.
9 June 2026
Reply from The Health Institute With Dr. Josh Axe
Hi Linda,
Thank you for taking the time to share your experience and recommendation.
We're delighted to hear that you found value in the comprehensive nature of the program and the combination of education, support, and resources provided throughout the journey. We understand that choosing a health program is an important decision, and we're grateful that you felt the program offered the depth and guidance you were looking for.
We're especially thankful for your kind words about Taynua. Having a knowledgeable and supportive practitioner can make a meaningful difference, and we're glad she was able to provide encouragement and helpful guidance along the way. We'll be sure to share your feedback with her.
It's also wonderful to hear that you're feeling encouraged by the progress you've experienced so far and are excited to continue learning more about your health. One of our goals is to empower participants with the tools, knowledge, and support they need to continue building healthy habits long into the future.
Thank you again for sharing your experience. We're honored to have been part of your journey and grateful to have you as part of The Health Institute community.
With respect,
The Health Institute Team
Inspirational
Inspirational. Delivered hope. Offer correction to my lifestyle and eating habits.
21 May 2026
Reply from The Health Institute With Dr. Josh Axe
Hi Karen,
Thank you for taking the time to share your experience.
We're grateful to hear that the program provided encouragement, hope, and practical guidance along your journey. One of our goals is to help participants better understand the role that daily habits and lifestyle choices can play in supporting overall well-being, and we're delighted to hear that these lessons resonated with you.
We especially appreciate your comments about finding inspiration and a renewed sense of possibility. Hearing that the program helped you make positive changes and feel encouraged about the path ahead is incredibly meaningful to our team.
Thank you again for your kind words and for allowing us to be part of your journey. We're honored to have supported you and grateful to have you as part of The Health Institute community.
With respect,
The Health Institute Team
Loved the support and getting the right…
Loved the support and getting the right supplements for my body. I was in a weight loss stall for about eight months but once on this plan my weight has started to come off again!
9 June 2026
Reply from The Health Institute With Dr. Josh Axe
Hi Valerie,
Thank you for taking the time to share your experience.
We're delighted to hear that you found value in the support provided throughout the program. Having guidance, encouragement, and personalized support along the way can make a meaningful difference, and we're grateful that this was a positive part of your journey.
We were also encouraged to hear that you began seeing progress after feeling stuck for some time. Reaching a plateau can be frustrating, and it's wonderful to hear that the changes you implemented helped you move forward toward your goals.
Thank you again for your kind words and for allowing us to be part of your health journey. We're honored to have supported you and grateful to have you as part of The Health Institute community.
With respect,
The Health Institute Team
Improving Daily
I, like most health-conscious individuals try to improve their menus of foods and supplements to create a good balance relating to nutrition. After years of adding, subtracting, and finding new methods, I was becoming more confused and feeling less healthy. After a short interview with a Dr. Axe Team Member, I felt that I needed to try a stronger, more proven path. I just graduated my four-month program with even better results and more answers than questions for the first time ever. My Axe Practitioner, Hanna made the journey comfortable and effective. The ongoing learning will constantly improve as well. Thanks to all!
7 June 2026
Reply from The Health Institute With Dr. Josh Axe
Hi,
Thank you for taking the time to share your experience and recommendation.
What stood out most in your review was the sense of clarity and confidence you gained throughout your journey. We know how overwhelming and confusing health information can sometimes feel, especially after years of trying different approaches, and we're delighted to hear that the program helped provide answers, direction, and a clearer path forward.
We're especially grateful for your kind words about Hanna. Having a practitioner who can provide encouragement, support, and guidance throughout the process can make a meaningful difference, and we'll be sure to share your feedback with her.
We also love hearing that you view graduation not as an ending, but as the beginning of continued growth and learning. One of our goals is to equip participants with knowledge, tools, and resources they can continue building on long after the program is complete.
Thank you again for sharing your experience. We're honored to have been part of your journey and grateful to have you as part of The Health Institute community.
With respect,
The Health Institute Team
High pressure sales and red flags
I bought a cellular core health test and once I got on the call to receive my results, it became immediately high pressure sales. Red flags right off the bat with questions like what is it costing you to not address this. Anyone in sales or business knows that’s leading to a high pressure offer. The woman was nice enough, but it took forever to get to my actual results. Then, she acted as if my results were much worse than they were and went into the high pressure $8500 offer! It felt so scammy and gross. I sent my results to my functional medicine doctor and ran them by my MD and both confirmed my numbers were in normal ranges and not even remotely as negative as the test claimed. Unethical all around, which is disheartening for a business that claims to be faith based. It’s not worth the test! Dr. Cabrals at home lab testing is much more ethical in my experience. Even if the woman had acknowledged my results did not warrant an $8500 program but recommended some other options or real solutions, that would have been better. She also could not describe how the program actually works in terms of measurable results, and used vague promises of complete cellular homeostasis within four months- yet there’s no final test to confirm anything has changed.
Red flags all around. Please do better.
10 June 2026
Unprompted review
Reply from The Health Institute With Dr. Josh Axe
Hi Sarah,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not align with your expectations.
At The Health Institute, our goal is to provide education, insight, and support that empowers individuals to make informed decisions about their health. We recognize that health recommendations, program options, and the way information is presented can be interpreted differently by each person, and we're sorry to hear that you left the conversation feeling uncomfortable or disappointed.
Our consultations are intended to help individuals better understand their results, explore potential areas for improvement, and determine whether our programs may be an appropriate fit for their goals. Participation in any program is entirely voluntary, and we strive to create an environment where questions can be asked openly and decisions can be made with confidence.
We appreciate your feedback regarding the consultation experience, communication style, and desire for greater clarity around outcomes and program expectations. Perspectives such as yours help us continue evaluating and improving the experience we provide.
Thank you again for sharing your thoughts. We wish you the very best as you continue your health journey.
With respect,
The Health Institute Team
Paid for a Sales Pitch
I’ve never had to pay a company to have a sales person reach out to me, but that’s exactly what happened here - I paid $27 to have a sales pitch for an hour. And while the consultant I spoke with was a lovely person, the double barrel hit came at the end of the hour-long Zoom meeting. During our review of my cellular system report, I shared that I had recently looked into a program with a local doctor, and the cost of it ($8K) was more than I could afford, so toward the end of the hour when the consultant told me that Dr. Axe’s program cost about the same as the local doctor, I was surprised and disappointed. The consultant was breezing through a presentation which I was viewing on my phone so I could hardly read anything about what was being offered in the program. I asked if she would send it to me and she said she had to figure out how to send it to me. Huh? So I should commit to a $8000 program without reading the details and fine print? Uh, no. I can hardly see the value based on what I was told, and I would not spend another dollar for this program. Hugely disappointed! At least the nice lady I spoke with got paid for the hour with the $27 I spent.
10 June 2026
Unprompted review
Reply from The Health Institute With Dr. Josh Axe
Hi Teresa,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not align with your expectations.
We understand how important it is to feel informed, supported, and confident when evaluating any potential investment in your health. Our consultations are designed to review assessment findings, provide education, answer questions, and help individuals determine whether our approach is a good fit for their goals and circumstances.
We're sorry to hear that you felt disappointed by the consultation experience and the information presented regarding the program. We also appreciate your feedback regarding the presentation format and your desire for greater clarity around program details and expectations before making a decision.
At The Health Institute, we believe individuals should have the information they need to make the choice that is right for them, and we recognize that our program will not be the right fit for everyone. Feedback such as yours helps us continue evaluating and improving the experience we provide.
Thank you again for sharing your perspective. We wish you all the best as you continue your health journey.
With respect,
The Health Institute Team
The practitioners give total support!
My practitioner supported me through the ups and downs of house remodeling, a knee replacement and illness. I couldn’t cook for several weeks, which made following the plan extremely difficult. Each time we talked she listened and shared her screen with me, showing things my husband could purchase to help. She kept me from discouragement by reminding me that perfection is not the goal, but rather doing what I can to achieve the changes that I desire.
My husband’s practitioner gave the same support.
22 May 2026
Reply from The Health Institute With Dr. Josh Axe
Hi Denise,
We're grateful you took the time to share your experience.. What stood out most in your review was the support and encouragement you received throughout some very challenging life circumstances.
We're grateful you took the time to share your experience. Navigating major life events and unexpected obstacles can make any wellness journey more difficult, and we're delighted to hear that your practitioner provided practical guidance, encouragement, and support along the way.
We especially love your reflection that perfection is not the goal. Building lasting habits often means learning how to adapt when life doesn't go according to plan, and we're glad your practitioner helped you stay focused on progress and the changes that mattered most to you.
It's also wonderful to hear that both you and your husband felt supported throughout your experiences. Providing compassionate, personalized guidance is something we value deeply, and we're grateful that this was reflected in your journey.
Thank you for sharing your story and for allowing us to be part of your health journey. We're honored to have supported you and grateful to have you as part of The Health Institute community.
With respect,
The Health Institute Team
Have faith in the process
Hi, I have been on this journey for 4 months and it has been amazing! This program taught me so many things I did not know about. In the beginning, I thought losing weight was my biggest goal to accomplish but really it didn’t end up that way. I learned about how food can mess you up and how it can heal your body. I was desperate and fed up with how I felt , hated myself for always trying so hard to feel better in my own skin. These four months have taught me so much. Food does not own me and I am in control of what I do to keep me healthy and happy. My mindset has completely changed. I ended up losing 15 pounds which I haven’t done in years!!! My lifestyle has changed and I never want to go back to where I was. God did give us a body that can heal and we just need to treat it with love and understanding. This program gives you the tools you need to be successful, you need to use them! . My practitioner Sydney was my biggest cheerleader and always there when I needed her. The support system is amazing. I say to stay focused and use the resources that have been provided. I plan on continuing this lifestyle journey until God calls me home. My take away is don’t give up on yourself you are with it and it truly works! I’m looking forward to a bright, healthy future for myself and for anyone out there goes on this journey—- you got this!!
22 May 2026
Reply from The Health Institute With Dr. Josh Axe
Hi Charlin,
Thank you so much for taking the time to leave us a review.
We were delighted to read how your goals evolved over time and how you discovered that the journey was about so much more than a number on the scale. Learning new ways to think about nutrition, daily habits, and long-term wellness can be incredibly empowering, and we're grateful to hear how meaningful that experience was for you.
We're especially thankful for your kind words about Sydney. Having a practitioner who provides encouragement, accountability, and support can make a tremendous difference, and we'll be sure to share your feedback with her. We know she will be touched by your comments.
We also love your emphasis on using the tools and resources provided throughout the program. One of our goals is to equip participants with practical knowledge and sustainable habits that can continue serving them long after the program ends, and it's wonderful to hear that you plan to carry these lessons forward.
Thank you for sharing such an encouraging review and for allowing us to be part of your journey. We're honored to have supported you and grateful to have you as part of The Health Institute community.
With respect,
The Health Institute Team
My practitioner was great
My practitioner was great, very encouraging and motivating and had good suggestions for my situation, I looked forward to the calls. I appreciated all the info available to me, videos, recipes, especially the Facebook group.
10 June 2026
Reply from The Health Institute With Dr. Josh Axe
Hi Sharla,
We were delighted to read about your experience and the support you received throughout the program.
What stood out most was your appreciation for the encouragement and guidance provided by your practitioner. Having someone who can offer support, motivation, and practical suggestions along the way can make a meaningful difference, and we're so glad those conversations became a positive part of your journey.
We're also grateful to hear that you found value in the educational resources available throughout the program. From the videos and recipes to the Facebook community, our goal is to provide participants with a variety of tools and support options to help them stay encouraged, informed, and engaged.
Thank you for taking the time to share your experience. We're honored to have been part of your journey and grateful to have you as part of The Health Institute community.
With respect,
The Health Institute Team
You wll spend money on your health one way or another...
I came to the program to learn more about my body but mainly to be held accountable in the things I was learning. Although I have some knowledge in natural health, cellular level health was new to me. It made perfect sense to understand why my body was not responding to the supplements I was already taking. I had a better understanding of what it meant to heal from the inside out on a cellular level. I do believe the program is a bit costly. However, we will spend money on our health either in a positive way or a negative one. This means either fighting sickness or preventing it to the best of your ability. I chose the positive one. I will take all that I learned and build upon it. It does not stop here.
6 June 2026
Reply from The Health Institute With Dr. Josh Axe
Hi Holly,
We were grateful to read about your thoughtful perspective and experience with the program.
What stood out most was your commitment to continuing to build on what you've learned rather than viewing the program as a finish line. We love hearing when participants gain a deeper understanding of their health and leave feeling equipped with knowledge and tools they can continue applying for years to come.
We're also encouraged to hear that the educational aspects of the program helped you better understand concepts that were new to you and provided greater clarity around your overall wellness journey. One of our goals is to make complex health topics easier to understand and translate into practical, sustainable habits.
We appreciate your honest feedback regarding the investment involved. Thank you for sharing your perspective and for recognizing the value of investing in long-term health and well-being.
Thank you for taking the time to share your experience. We're honored to have been part of your journey and grateful to have you as part of The Health Institute community.
With respect,
The Health Institute Team
I already knew Dr Josh ax was an…
I already knew Dr Josh ax was an excellent well-trained upright young man I had listened to him for years and I knew he knew what he was talking about when I went into my own time with them I did get sidetracked with the blood test but I did get good service from Erica she always answered my questions well she gave me good ideas about how to help myself even after I'm out of the program so yes it's expensive but so is anything worth your time
9 June 2026
Reply from The Health Institute With Dr. Josh Axe
Hi Jackie,
We appreciate you taking the time to share your experience and perspective.
What stood out most in your review was your commitment to continuing your health journey and making the most of the tools and guidance available to you. We're grateful to hear that Erica provided thoughtful support, answered your questions, and helped equip you with ideas and strategies you can continue applying after the program.
We also appreciate your recognition that lasting health improvements require an investment of both time and effort. One of our goals is to provide participants with knowledge, resources, and support that continue to serve them long after the program is complete.
Thank you for your kind words about Erica and for sharing your experience. We're honored to have been part of your journey and grateful to have you as part of The Health Institute community.
With respect,
The Health Institute Team
Physical and spiritual renewal and support!
From the very beginning I felt supported. Once on the website I knew that if I applied what I read my healing would begin. I so appreciated all of the talks and tools in my portal. The recipes were so helpful and delicious. My practitioner is so helpful with product suggestions. I’m changing over our household to much healthier products. I’ve loved the calls! The Set Apart call is a sweet Christ centered connection as my faith in Christ and relying on Him for strength to change is #1 with me. Melissa with Root Cause Blood Sugar/Metabolism on Tuesday mornings has been so informative and very encouraging! Sian on Mindset has been incredibly supportive to make the changes needed. I’ve also learned so much about breathing techniques to help reduce my stress and to help in the midst from Amber Williams. I’ve loved the calls with Dr. Chris Motley! I’ve grown to appreciate the food I eat and it’s purpose in my life as not just a checklist to complete but a spiritual experience to be grateful to God for all and pray for it to be fully used by my body. My gratitude journal is almost full and I can’t wait to create another. I’ve heard your so calm from family and friends. lol, they’ve never said that before! I was always on. I’ve received some pushback from my spouse and friends about oh you can shear once in a while. Why would I? Oh, I’ve had a piece or two more of the best dark chocolate but I truly don’t want to go back. I’ve lost 12 pounds and had to look for clothes that fit me. I’m still about 20 pounds from my goal but my weight goal is low on the list. I want to continue to learn how to meet my cell level nutritional needs and help my organs work the best possible. I’m grateful for this opportunity to learn and grow and will always have it as my base. Many thanks! Chris Bures
19 May 2026
Reply from The Health Institute With Dr. Josh Axe
Hi Chris,
What stood out most in your review was the gratitude, joy, and sense of purpose you found throughout your journey.
We were so encouraged to read about the many ways you engaged with the program, from the educational resources and recipes to the practitioner guidance, live calls, mindset support, and community connections. It's wonderful to hear how these different resources came together to support you in meaningful ways.
We especially appreciate your reflections on faith and how your relationship with Christ has influenced your approach to caring for your health. Hearing that the Set Apart calls, gratitude practices, and mindset tools encouraged and supported you throughout the process is incredibly meaningful.
We're also delighted to hear about the positive changes you've experienced, including increased calm, healthier habits, greater confidence in your choices, and the progress you've made toward your goals. What we loved most was your focus on continuing to learn, grow, and build a foundation that will serve you well into the future.
Thank you as well for recognizing the impact of so many members of our team. We'll be sure to share your kind words with Melissa, Sian, Amber, Dr. Motley, and your practitioner. We know they will be encouraged to hear how much their guidance meant to you.
Thank you for taking the time to share such a thoughtful review. We're honored to have been part of your journey and grateful to have you as part of The Health Institute community.
With respect,
The Health Institute Team
Had a zoom meeting with Elias this…
Had a zoom meeting with Elias this morning…excellent job of explaining the program & its benefits. I have access to a local Chinese naturopathic doctor that I will consult with before moving forward & will most likely buy my supplements from Dr Axe’s website moving forward. Than you Elias!
8 June 2026
Unprompted review
Reply from The Health Institute With Dr. Josh Axe
Hi Michael,
Thank you for taking the time to share your experience.
We’re delighted to hear that Elias provided a positive and informative consultation experience. Taking time to understand your options and determine the best path forward for your unique situation is an important part of the process, and we're grateful that you found the conversation helpful.
We especially appreciate your thoughtful approach to your health journey and your desire to gather information from trusted resources as you make decisions about your next steps. Our goal is always to provide education, clarity, and support so individuals can make informed choices that align with their needs and goals.
Thank you as well for your kind words about Elias. We’ll be sure to share your feedback with him. We know he will appreciate hearing that his guidance and explanation of the program made a positive impression.
We wish you all the best as you continue exploring the options that feel right for you, and we're grateful you took the time to share your experience.
With respect,
The Health Institute Team
Very disappointed in this organization
Very disappointed in this organization. I have been trying to reach some to cancel since June 3 and all I get are emails. I made a mistake thinking this was something I wanted to do but now that I have had this kind of experience I would NEVER recommend to anyone I know. I have been emailing and calling and never speak to anyone. It makes me literally sick to know that I have been taken advantage of and wish I could speak with Dr. Axe personally so that he knows this lack of customer service is going on in an organization he is associated with. If he is already aware, I am heartbroken.
1 June 2026
Unprompted review
Reply from The Health Institute With Dr. Josh Axe
Thank you for taking the time to share your experience. We're truly sorry to hear how frustrated and disappointed you've felt throughout this process.
We understand how upsetting it can be when you're trying to get help with a cancellation request and don't feel like you're able to connect with someone who can assist you. That is not the experience we want for anyone who interacts with our team.
Unfortunately, your review does not include enough information for us to identify your account, so we're unable to look into the communication history or escalate your concerns further at this time.
We would genuinely like the opportunity to help. Please reach out to us directly at support@thehealthinstitute.com or call 877-295-8339 ext 1004 so we can locate your account, review what happened, and work toward a resolution with you.
Thank you again for bringing this to our attention. We hope you'll give us the opportunity to connect with you directly.
With respect,
The Health Institute Team
I am incredibly grateful for the…
I am incredibly grateful for the guidance and support I have received from my coach, Sydney. From the very beginning, she took the time to understand my goals, lifestyle, and specific needs, creating a plan that was both realistic and effective.
Her knowledge, encouragement, and accountability have helped me make healthier choices and develop habits that I can maintain long-term. What I appreciate most is her genuine care and commitment to my success. She consistently provided motivation, answered my questions, and celebrated my progress along the way.
Thanks to her coaching, I feel more confident, energized, and informed about myself. I highly recommend her to anyone looking to improve their health and wellness with the support of a dedicated and knowledgeable professional. Thank you Dr.Axe and your incredible team!
5 June 2026
Reply from The Health Institute With Dr. Josh Axe
Hi RM,
We were delighted to read about your experience with Sydney and the impact she had on your journey.
Providing personalized support is such an important part of the program, and we're grateful to hear that Sydney took the time to understand your goals, lifestyle, and individual needs. Having a plan that feels both practical and sustainable can make a meaningful difference when building long-term healthy habits.
We're especially thankful for your kind words about her encouragement, accountability, and genuine care throughout the process. Having a practitioner who celebrates successes, answers questions, and provides support along the way can be incredibly valuable, and we'll be sure to share your feedback with Sydney. We know she will be touched by your comments.
It's wonderful to hear that you feel more confident, energized, and informed as a result of your experience. Helping participants gain knowledge, build sustainable habits, and feel empowered in their health journey is at the heart of what we strive to do.
Thank you for your recommendation, your thoughtful review, and for allowing us to be part of your journey. We're honored to have had the opportunity to support you.
With respect,
The Health Institute Team
I felt safe to trust these people
What made my experience great?
I felt safe, that I could trust these people.
I'm a 67 year old woman who had been declining in energy and hadn't slept normal for decades. I was taking supplements, eating healthy, taking walks but I knew something just wasn't right. I went to a doctor and was diagnosed with insulin resistance, high cholesterol and high blood pressure so I quit sugars and starches. My doctor wanted to put me on medication, which is their standard protocol, but I wasn't comfortable with that route.
I came across an ad on Instagram of Dr. Axe and I wanted to explore his way of healing. What I found in their philosophy was a fit for me.
What is the company doing well?
They have created a great support system that gently moves me through my healing journey. I have a personal nutritionist who I LOVE chatting with. She's helped me to remain calm, and is so encouraging.
The supplements that Health Institute recommends, and is included in the program, are the best I've ever experienced.
The Institute has many ways to teach and support your needs and I was free to pick the ones that were best suited for me and my lifestyle. Absolutely no pressure!
As this part of my health journey is coming to a close
my energy has increased tremendously, I sleep 100 percent better (basically a miracle to me), my blood pressure is normal, my digestion is healing (no more stomachaches at night), and I'm regular for the most part.
I am a very happy customer!
I'll continue with what I've been taught and I can go back to some instructions on my computer and the ones I printed out. I will definitely continue with my recommend supplements, but most of all, I will miss my nutritionist coach, Sandy.
I feel prepared and confident of moving forward with what I've learned.
Hope this encourages you that people can get healthy no matter what age you are.
7 June 2026
Reply from The Health Institute With Dr. Josh Axe
Hi Charla,
Thank you so much for sharing your experience and your story.
What stood out most to us was your comment that you felt safe and that you could trust the people supporting you throughout your journey. We know how important trust is when making decisions about your health, and we're honored that you felt comfortable placing that trust in our team.
We're also grateful for your kind words about the support you received from your practitioner. Having someone who listens, encourages, and helps provide guidance along the way can make a meaningful difference, and we love hearing how much that relationship meant to you.
It was especially encouraging to read about the positive changes you've experienced and the confidence you now feel moving forward. One of our goals is to equip participants with the knowledge, resources, and support they need to continue building healthy habits long after the program ends, so we're delighted to hear that you feel prepared for what comes next.
We also appreciate your comments about the flexibility of the program and the variety of educational and support resources available. We understand that every participant's lifestyle and needs are unique, and we strive to provide options that allow each person to engage in a way that works best for them.
Thank you again for taking the time to share your experience. We're honored to have been part of your journey and grateful to have you as part of The Health Institute community.
With respect,
The Health Institute Team
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