The Hellenic Deli logo
Visit website

The Hellenic Deli Reviews 601

•
TrustScore 5 out of 5

4.9

Online Food Ordering Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the honey and olive oil, noting their authentic taste and beneficial properties. The delivery service is frequently highlighted as reliable, prompt, and efficient, with products arriving well-packaged. Many people appreciate the excellent service and the overall positive experience when ordering. However, some customers were dissatisfied with recent changes to certain products, such as the olive oil cream, mentioning a different texture, color, and scent that they found less appealing than the original. A few other people also felt that the raw honey was thinner and more syrupy than in previous orders, and one reviewer noted a missing small jar in two of their orders.

What people talk about most

Product

Customers consistently note positive experiences with product quality, particularly praising the extra virgin... See more

Quality

Customers had positive experiences with quality. Many reviewers consistently praise the top quality of... See more

Delivery service

Consumers find the delivery service to be positive. Many customers consistently praise the prompt and timely... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent and brilliant... See more

Order

People report positive experiences with order. Customers consistently praise the timely delivery and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The honey has always been the best and quality has always remained at its highest. I’ve been ordering from The Hellenic Deli for several years now and always enjoyed their honeys. The presentation... See more

Rated 5 out of 5 stars

Delivered on time and securely as usual Feedback from those who received the Raw Honey as seasonal year end gifts was unanimous in their delight in being reminded of the taste and warmth of their G... See more

Rated 5 out of 5 stars

I regularly buy their virgin olive oil from our local farmers' market as for value and quality I know of no other. One of our sons, when he visits us makes a beeline to their stall for the same reason... See more

Rated 5 out of 5 stars

The Hellenic Deli olive oil cream is by a long way ahead of all other creams on the market for curing conditions such as nappy rash, skin soreness, and extremely dry skin conditions. I have been using... See more

Company details

  1. #8 of 74 best companies in Online Food Ordering Service

Written by the company

Our website provides everything you need to know about our products and services.

Contact info

4.9

Excellent

TrustScore 5 out of 5

601 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Best organic olive oil

Best quality organic olive oil and honey. I also tried the organic balsamic vinegar for the first time and it is honestly so so good in salads. Will definitely be buying more. Amazing service and prompt delivery.

17 March 2021
Rated 5 out of 5 stars

Olive oil cream

Excellent product which helped to ease my elderly fathers badly chilblained hands. I was so impressed I bought some for myself!
It was delivered promptly and I would use this firm again.

24 January 2021
Rated 5 out of 5 stars

Excellent product

Excellent product, friendly customer service, good communication. I was kept updated on the products despatch and arrival, item arrived on time. I would definitely be using the Hellenic Deli again.

10 January 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look