UPDATE 26/04/2026: A different fitting team attended on 13 April and corrected the installation issues left by the original fitters. They replaced the transition strips with the correct sil... See more
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See what reviewers are saying
Easy to navigate website, easy ordering and very pleased with quality and value for money of our purchase. BUT… delivery was made by XDP (who?!) and arrived 4 days late (from the date given by the co... See more
Company replied
Ordering, delivery and customer service is 5*****, thank you. Our carpet is flawed and we were advised it would rectify itself within a few weeks, but it’s still not good. Can’t fault anythin... See more
Company replied
Great carpets and vinyl for a very reasonable price. Used twice now to buy flooring for two flats. Can't fault the ordering process, the delivery - which was next day nor the products itself. The c... See more
Company details
- Flooring Shop
- Bed shop
- Carpet Retail Shop
- Home improvement shop
- Linoleum Shop
- Wood and laminate flooring supplier
Written by the company
Here at The Home Flooring Store, your go-to destination for premium flooring and home essentials. we’re here to transform your home with style and quality. We offer a wide range of products, including soft and cozy carpets, durable SPC and LVT flooring, stylish and practical laminate and vinyl flooring, easy-to-maintain artificial grass for outdoor spaces, and comfortable beds to complete your home. With competitive prices and expert advice, we’re committed to helping you create your dream space. "Walk on to quality, step into style!" Visit us today! 🏡✨
Contact info
The Home Flooring Store, Portrack Lane, TS18 2PA, Stockton-on-Tees, United Kingdom
- 01642 378780
- stockton@thfs.co.uk
- thehomeflooringstore.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 24 hours
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Good floor. Terrible delivery driver
Great vinyl, fast delivery it came the next day. I only have an issue with the delivery driver who was rude and obnoxious! He left 4x4m vinyl in the community stairwell and offered me no help nor advice on how to get it to my property . I had to bend the product and pull it up stairs by myself which if he cared to give a moment of his time he’d understand that this isn’t something I should be doing due to ongoing physical health issues. I even had a neighbour who had to help but couldn’t manage to hence why I eventually had to damage the flooring and bend it.
Great Service
Ordered some replacement vinyl for our kitchen and it was delivered two days later. Will be a few more days before it can be fitted as I still have some prep work to do. Excellent service and good quality vinyl.
Very easy to use and quick delivery
Very easy to use, the samples get delivered in a couple of days and the delivery if our floor was 4 days early.
Then when our flooring was laid it just looked amazing.
Will definitely being using again
Ordering made easy
Ordering made easy,delivery time excellent and quality of carpet for price I paid is outstanding, this review is a little late but was decorating before laying
Easy
Easy transaction for me, bought it, delivered in 3 days, Good quality lino. Happy so far
Carpet was delivered in great condition…
Carpet was delivered in great condition however the delivery men just left it in the communal hallway because they said I was not in even when I was in and waiting for it my neighbour said they was pressing his intercom not mine anyway I suffer with sciatica and have severe back pain and struggled to get the carpet in my flat if it was not for my neighbour helping me I would of never got it in the flat by myself. after that I was in agony for days and couldn't walk all thanks to the no help from the deliver drivers will not be buying from home flooring again

Reply from The Home Flooring Store
Great service and quality vinyl
Easy ordering...
Easy ordering.... Expensive return option!
Return would cost more than the price of the 2.5 x4m carpet ordered.
Great service
Great service. Great price. The delivery was so quick. You can't fault them.
This is a very good service with prompt delivery. A good experience throughout the process
This is a very good service with flooring delivered straight to your door
Excellent service from samples to…
Excellent service from samples to delivery of vinyl. Excellent quality of vinyl too, well pleased. Thank you.
Unfortunately some of the flooring when…
Unfortunately some of the flooring when unwrapped was ripped and damaged so had to lay it at a different angle to hide the damage

Reply from The Home Flooring Store
Super fast delivery
Super fast delivery, great customer service and the delivery man was very friendly, will definitely be ordering again and sharing your company with my friends.
Great service
Great service, vinyl was ripped at one end when delivered but it’s a bit we can cut off. Flooring is good quality looks very smart for the price.

Reply from The Home Flooring Store
really happy with the item purchased
really happy with the item purchased, ease of use of website, cost of item very reasonable, great delivery service & tracking.
Fantastic service all throughout
Fantastic service all throughout. Live chat with jack was quick and informative. Already ordered my next samples for my next room!
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