Fake Products/Charged Monthly w Fradulent Charges
I order a product on March 12, 2025. I was charged $44.95. It took a very long time for me to receive the product. But when I received it, it was not the same product. Different brand and different product. I reached out to the company by message, and I never got a response. Later than month on March 24th, I was charged $29.99. I was charged again April 23rd, for $29.99. I was charged again May 20th, for $39.99. I called today, May 21st for a refund totaling $144.92. I explained that I did not receive a real product and that I was charged extra charges. After going back and forth with someone named Vicky, she said she spoke with her manager and the most she could do was 50% refund of the last charge. I did not accept this. I bought a product as a one time purchase. She explained that in small writing with that one-time product purchase, that I enroll in a membership. Which is the extra charges. I explained that is fraudulent and deceitful. I also did not receive a real product, that I purchased. And the membership has no value. I don't get additional products per month, just charged monthly for nothing, for a membership, I did not willfully join. She did cancel my membership, #C1115508. So I should not get any more fraudulent charges, but I do want a refund for not getting the correct product and the other fees. They also should not be able to continue business in this matter, it should be clearly labeled that someone is enrolling for a membership and that membership should have value. Also their product should be the same as advertised. This company should be shut down for fraudulent practices. They have been other complaints on Scam Pulse, with similar stories.
12 March 2025
Unprompted review
